Ford bulletin SSM 52134
What it saysVarious 2021-2024 Ford and Lincoln vehicles equipped with the rear camera on demand feature may exhibit a Please Check Surroundings For Safety or Full View Not Available message when the rear camera button is pressed… NHTSA’s full summary ↓
Ford filed this with NHTSA as a service bulletin dated Dec 12, 2023, received Dec 19, 2023, about the back over prevention. It names 39 model years across Ford and Lincoln (2021–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
One page for every brand it was filed under. Each brand’s bulletins: Ford · Lincoln.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationVarious 2021-2024 Ford and Lincoln vehicles equipped with the rear camera on demand feature may exhibit a Please Check Surroundings For Safety or Full View Not Available message when the rear camera button is pressed and the vehicle is not in reverse. Inform customers this condition is considered normal operation and does not affect vehicle durability because the full rear view camera image can only be shown when the vehicle is in reverse. No additional diagnosis or service is required for this condition.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| SSM 52134 | Service bulletin | Dec 12, 2023 | 10247526 | PDF, 55 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themFord 33 model years
Also filed against model years this site has no page for: 2022 Ford F-550 SD; 2023 Ford F-550 SD; 2022 Ford F-600 SD; 2023 Ford F-600 SD; 2024 Ford F-650 Incomplete Chassis; 2022 Ford F-650 SD; 2023 Ford F-650 SD; 2022 Ford F-750 SD; 2023 Ford F-750 SD; 2024 Ford F-750 SD.
Lincoln 6 model years
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 29 model years this bulletin names have filed 4,431 complaints with NHTSA since 2015. 73 of them name Back Over Prevention — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2021 Ford F-150, the 21 owners who gave an odometer reading for Back Over Prevention reported it at a median of 35,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
The contact owns a 2024 Ford Edge. The contact stated that after shifting to reverse(R) and then to drive(D), the image from the rear-view camera was still displayed on the screen. The contact stated no warning light was illuminated. The contact stated that the failure was intermittent at first but had become a recurring failure.
2024 Ford Edge · Back Over Prevention · filed with NHTSA Oct 21, 2025
The contact owns a 2022 Lincoln Navigator. The contact received notifications of NHTSA Campaign Numbers: 25V455000 (Fuel System Gasoline) and 26V165000 (Back Over Prevention, Electrical System); however, the parts to do the recall repairs were not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired.
2022 Lincoln Navigator · Back Over Prevention · filed with NHTSA Apr 6, 2026
Alert on my dashboard flashes and I have received several "Park Aid Malfunction" Alerts. It advises me the the park assist or sensing system has detected a problem. It states if you can not activate your sensing system or have frequent active park assist faults, please have system checked by an authorized dealer.
2024 Ford Escape · Back Over Prevention · filed with NHTSA Apr 24, 2025
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the back over prevention
Source: same model, same component group67 other manufacturer communications filed against these Ford models under the same component group (back over prevention), newest first. The eight newest are listed; the rest are on the Ford list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| TSB 25-2422 | Other | Mar 26, 2026 | This article supersedes TSB 25-2372 to update the vehicle symptoms. |
| 25N17 | Other | Mar 25, 2026 | Advance Notice – Customer Satisfaction Program 25N17 Certain 2015-2025 Model Year Multiple Vehicle Lines Rear View Camera Replacement If Req… |
| TSB 24-2087 | Service bulletin | Mar 25, 2024 | Some 2022-2023 Mustang Mach-E vehicles which recently received a software update delivered over-the-air (OTA) may exhibit an inoperative Blu… |
| SSM 52350 | Service bulletin | Mar 12, 2024 | Some 2022-2023 Mustang Mach-E vehicles which recently received an OTA update may exhibit an inoperative BlueCruise and lane centering with d… |
| SSM 52312 | Service bulletin | Mar 1, 2024 | Some 2024 F-150 vehicles may exhibit a pop up message stating the Owner's Manual is not available while the vehicle is in motion. A prelimin… |
| OTAPU0102SVDFXEs | Service bulletin | Feb 19, 2024 | Software Update 24-PU0102-SVD-FX for 2024 MY Escape vehicles is now available. Quality Improvements include: - Improved OTA deployment |
| OTAPU0102SVDFXF | Service bulletin | Feb 15, 2024 | Software Update 24-PU0102-SVD-FX for 2023 MY F-150 vehicles is now available. Quality improvements include: - Ford Blue Cruise Map expirat… |
| OTAPU0630SX2CLSC | Service bulletin | Feb 12, 2024 | Software Update 23-PU0630-SX2-CLS for 2023 MY Corsair vehicles is now available. Quality Improvements include: - Update nomenclature to B… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ford and Lincoln, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ford SSM 52134 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the SSM 52134 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does SSM 52134 cover?
The manufacturer filed it against 39 model years across 2 brands (Ford and Lincoln): 2024 Ford Edge, 2023 Ford Edge, 2022 Ford Edge, 2021 Ford Edge, 2024 Ford Escape, 2023 Ford Escape and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.