Ford bulletin SSM 53862
What it saysSome 2025 Expedition/Navigator vehicles may experience a "Cross Traffic Alert/Side Obstacle Detection Fault" message in the instrument panel cluster (IPC) with diagnostic trouble code (DTC) B15D9:78 stored in the SODL… NHTSA’s full summary ↓
Ford filed this with NHTSA as a service bulletin dated Jun 3, 2025, received Jun 11, 2025, about the back over prevention. It names 2 model years across Ford and Lincoln (2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
One page for every brand it was filed under. Each brand’s bulletins: Ford · Lincoln.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationSome 2025 Expedition/Navigator vehicles may experience a "Cross Traffic Alert/Side Obstacle Detection Fault" message in the instrument panel cluster (IPC) with diagnostic trouble code (DTC) B15D9:78 stored in the SODL and/or DTC B159C:78 stored in the SODR. Before proceeding with normal Workshop Manual (WSM) diagnostics in Section 419-04, raise the vehicle and carefully inspect both the SODL and SODR modules for proper attachment on the mounting sheet metal, ensure all clips are fully seated (module properly attached) and repair as necessary.
Trouble codes it names: B159C B15D9
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| SSM 53862 | Service bulletin | Jun 3, 2025 | 11019453 | PDF, 72 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
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Model years it names
Source: as the manufacturer filed themFord 1 model year
Lincoln 1 model year
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 2 model years this bulletin names have filed 51 complaints with NHTSA since 2015. 9 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
This vehicle has been returned to service 5 times. It is currently in service for the same 4 issues that it was taken to service for the very first time on 12/10/2025. This includes inappropriate braking on the interstate, driver window malfunction, the key intermittently stops working, and the connectivity does not regularly work.
2025 Lincoln Navigator · Electrical System · filed with NHTSA Feb 2, 2026 · ODI 11715174
This was a rental vehicle hybrid, while driving on a highway, the vehicle first developed a flat tire. Afterward, while the vehicle was in motion, smoke appeared and the vehicle caught fire spontaneously. There was no collision or impact of any kind. The driver pulled over and all passengers exited safely.
2025 Ford Expedition · Electrical System · filed with NHTSA Jun 12, 2026 · ODI 11743790
The contact owns a 2025 Lincoln Navigator. The contact stated while driving at an undisclosed speed, the sunroof independently fractured. The vehicle was taken to the dealer, and the vehicle was repaired.
2025 Lincoln Navigator · Visibility/Wiper · filed with NHTSA May 26, 2026 · ODI 11740087
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the back over prevention
Source: same model, same component group7 other manufacturer communications filed against these Ford models under the same component group (back over prevention), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 25N17 | Other | Mar 25, 2026 | Advance Notice – Customer Satisfaction Program 25N17 Certain 2015-2025 Model Year Multiple Vehicle Lines Rear View Camera Replacement If Req… |
| SSM 52134 | Service bulletin | Dec 12, 2023 | Various 2021-2024 Ford and Lincoln vehicles equipped with the rear camera on demand feature may exhibit a Please Check Surroundings For Safe… |
| SU5P1 Expedition | Service bulletin | Aug 18, 2023 | Software Update 5 P1 for 2022-2023 Expedition Vehicles is now available. Quality improvements include: -Enables rear screen mirroring via… |
| SU4 P2 Navigator | Service bulletin | Aug 9, 2023 | Software Update 4 P2 for 2022 Navigator Vehicles is now available. Quality improvements include: -Various Apple Carplay quality improvemen… |
| SU4P3 Expedition | Service bulletin | Aug 8, 2023 | Software Update 4 P3 for 2022 Expedition Vehicles is now available. Quality improvements include: -Various Apple Carplay quality improveme… |
| SU5 P1 Navigator | Service bulletin | Aug 1, 2023 | Software Update 5 P1 for 2022-2023 Navigator Vehicles is now available. Quality improvements include: -Enables rear screen mirroring via v… |
| SSM 51776 | Service bulletin | Jul 6, 2023 | Some 2021-2023 Mustang Mach-E/F-150, 2022-2023 Expedition/Navigator and 2023 Corsair vehicles may exhibit a Driver Monitoring Camera Blocked… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ford and Lincoln, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ford SSM 53862 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the SSM 53862 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does SSM 53862 cover?
The manufacturer filed it against 2 model years across 2 brands (Ford and Lincoln): 2025 Ford Expedition, 2025 Lincoln Navigator. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.