Ford bulletin TSB 24-2087
What it saysSome 2022-2023 Mustang Mach-E vehicles which recently received a software update delivered over-the-air (OTA) may exhibit an inoperative BlueCruise and lane centering with diagnostic trouble codes (DTCs) U2018:51 stored… NHTSA’s full summary ↓
Ford filed this with NHTSA as a service bulletin dated Mar 25, 2024, received Apr 4, 2024, about the back over prevention. It names 2 model years (2022–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
Get the next Ford Mustang Mach-E bulletin by email Weekly, only when something new is filed. Nothing else; one-click unsubscribe.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationSome 2022-2023 Mustang Mach-E vehicles which recently received a software update delivered over-the-air (OTA) may exhibit an inoperative BlueCruise and lane centering with diagnostic trouble codes (DTCs) U2018:51 stored in the camera module - rear (CMR) and U0565:86 stored in the image processing module A (IPMA). This may be due to the software level of the CMR. To correct the condition, follow the Service Procedure to reprogram the CMR module using the latest software level of the Ford Diagnosis and Repair System (FDRS).
Trouble codes it names: U0565 U2018
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| TSB 24-2087 | Service bulletin | Mar 25, 2024 | 10252665 | PDF, 64 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
Find the camera for the 2023 Mustang Mach-E →Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Email me new Ford bulletins for the Mustang Mach-E
A weekly email, sent only in a week when Ford files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.
What owners reported
Source: NHTSA complaint databaseOwners of the 2 model years this bulletin names have filed 261 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the back over prevention
Source: same model, same component group21 other manufacturer communications filed against the Ford Mustang Mach-E under the same component group (back over prevention), newest first. The eight newest are listed; the rest are on the Ford list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| SSM 52350 | Service bulletin | Mar 12, 2024 | Some 2022-2023 Mustang Mach-E vehicles which recently received an OTA update may exhibit an inoperative BlueCruise and lane centering with d… |
| OTAPU0105-CMR-FX | Service bulletin | Feb 5, 2024 | Software Update FPU 24-PU0105-CMR-FX for 2022-2023 MY Mach E vehicles is now available. Quality Improvements include - Adds robustness to… |
| SSM 52214 | Service bulletin | Jan 26, 2024 | Some 2022-2023 Mustang Mach-E vehicles which recently received an OTA update may exhibit an inoperative BlueCruise and lane centering with d… |
| SSM 52134 | Service bulletin | Dec 12, 2023 | Various 2021-2024 Ford and Lincoln vehicles equipped with the rear camera on demand feature may exhibit a Please Check Surroundings For Safe… |
| OTA 23PU1024MCP | Service bulletin | Dec 6, 2023 | Software Update 23-PU1024-MCP-FX for 2023 MY Mach E vehicles is now available. Quality improvements include: - Improvements to State of Ch… |
| PU0722-DC-CHG3 | Service bulletin | Aug 23, 2023 | "Priority Update 23- PU0722-DC-CHG3 for 2021- 2022 MACH E vehicles is now available. Quality Improvements include: -Robustness actions t… |
| SU5 P2 MACH E | Service bulletin | Aug 17, 2023 | Software Update 5 P2 for 2021- 2022 MACH E vehicles is now available. Quality improvements include: - Improved motion sensor on/off selec… |
| OTA SU5 P1 MACHE | Service bulletin | Jul 25, 2023 | Software Update 5 P1 for 2021- 2023 MACH E vehicles is now available. Quality improvements include: On Demand Preconditioning… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ford, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ford TSB 24-2087 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the TSB 24-2087 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does TSB 24-2087 cover?
The manufacturer filed it against 2 model years: 2023 Ford Mustang Mach-E, 2022 Ford Mustang Mach-E. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.