GM bulletin PIT5851E
What it saysThis Preliminary information communicates an issues with the odometer being incorrect after a programming event and how the dealership can resolve the issue. NHTSA’s full summary ↓
GM filed this with NHTSA as a service bulletin dated Sep 4, 2024, about the electrical system. It names 42 model years across Chevrolet, GMC, Buick and Cadillac (2020–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
One page for every brand it was filed under. Each brand’s bulletins: Chevrolet · GMC · Buick · Cadillac.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis Preliminary information communicates an issues with the odometer being incorrect after a programming event and how the dealership can resolve the issue.
Trouble codes it names: U1973 U1978 U197E U197F U2A90 U2A91 all 6 read from the document itself; NHTSA’s summary names none
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| PIT5851E | Service bulletin | Sep 4, 2024 | 11006994 | PDF, 32 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themChevrolet 17 model years
GMC 7 model years
Buick 2 model years
Cadillac 16 model years
and 2 more on this site: 2022 Cadillac Escalade, 2021 Cadillac Escalade.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 42 model years this bulletin names have filed 5,814 complaints with NHTSA since 2015. 896 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2022 Chevrolet Silverado, the 14 owners who gave an odometer reading for Electrical System reported it at a median of 51,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
I cannot believe the Corvette does not show that the alternator does not show that the car is not charging. I have a thirty year old corvette that will show you when the alternator does not show the car has an under performing alternator. If you do not have it showing on the display it will not show you that the alternator is defective.
2021 Chevrolet Corvette · Electrical System · filed with NHTSA May 3, 2025 · ODI 11658701
The contact owns a 2024 GMC Sierra 3500. The contact stated while driving at approximately 60 MPH and towing a Forest River Riverstone Legacy 5th Wheel trailer, the brake pedal was depressed to slow for oncoming stopped traffic; however, the vehicle failed to respond as needed with the “Service Trailer Brake” warning light illuminated.
2024 GMC Sierra 3500HD · Electrical System · filed with NHTSA Jul 9, 2025 · ODI 11672342
The contact owns a 2022 Buick Envision. The contact stated that while driving approximately 35 MPH, the instrument panel went black and the speedometer, direction light, gear, fuel gauge, and temperature gauge were not visible. The vehicle was taken to a dealer where it was diagnosed that the instrument panel needed to be replaced.
2022 Buick Envision · Electrical System · filed with NHTSA Aug 19, 2026 · ODI 11757902
In depth: 2022 Chevrolet Silverado electrical problems → · 2024 Chevrolet Silverado 2500HD electrical problems → · 2021 Chevrolet Tahoe electrical problems → · 2023 GMC Sierra electrical problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group371 other manufacturer communications filed against these GM models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Chevrolet list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| N262565450 | Service campaign | Oct 26, 2026 | Customer Satisfaction Program. Certain vehicles listed above may have a condition in which remanufactured high voltage battery packs were b… |
| N252529080 | Service campaign | Apr 1, 2026 | Service Update. Certain vehicles listed above may be missing a high voltage header plug on the RESS battery pack drive motor connector. Dea… |
| N252515590 | Service campaign | Jan 27, 2026 | Certain vehicles listed above, may have a condition in which the body-to-chassis ground strap may be corroded. Dealers will replace the grou… |
| 18-NA-180 | Service bulletin | Sep 4, 2025 | This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information. |
| 25-NA-021 | Service bulletin | Jun 7, 2025 | This technical bulletin provides repair information to correct a customer concern of Radio Software Update W23E-178.1.2-M174-SQBR6-93.3. |
| 25-NA-153 | Service bulletin | Jun 5, 2025 | This informational bulletin provides Information on Rear Upper Body Structure Auxiliary Lamp Will Not Turn ON. |
| 22-NA-083 | Service bulletin | May 17, 2025 | This service bulletin provides Requirements for Replacement of the Dual Mode Cord Set Under Warranty. |
| 25-NA-131 | Service bulletin | May 17, 2025 | This Service bulletin provides information on the heated seats warming up when the vehicle is started but soon cooling off and the heated se… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Chevrolet, GMC, Buick and Cadillac, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is GM PIT5851E a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the PIT5851E repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every GM warranty extension on file lists the ones GM has filed.
Which vehicles does PIT5851E cover?
The manufacturer filed it against 42 model years across 4 brands (Chevrolet, GMC, Buick and Cadillac): 2022 Buick Envision, 2021 Buick Envision, 2025 Cadillac CT4, 2024 Cadillac CT4, 2023 Cadillac CT4, 2022 Cadillac CT4 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.