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Manufacturer communication · Service bulletin · 4 brands

GM bulletin PIE0782

What it saysThis engineering information (EI Lite) is requesting technicians use the FPR App process in regard to finding coolant leaking around the Coolant Control Valve (CCV). NHTSA’s full summary ↓

GM filed this with NHTSA as a service bulletin dated Mar 1, 2024, received Mar 7, 2024, about the engine. It names 41 model years across Chevrolet, GMC, Buick and Cadillac (2019–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

One page for every brand it was filed under. Each brand’s bulletins: Chevrolet · GMC · Buick · Cadillac.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

This engineering information (EI Lite) is requesting technicians use the FPR App process in regard to finding coolant leaking around the Coolant Control Valve (CCV).

Kind Service bulletin Manufacturer date Mar 1, 2024 Received by NHTSA Mar 7, 2024 Components Engine

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
PIE0782Service bulletinMar 1, 202410251525PDF, 94 KB

What the document itself lists

The manufacturer titles it “Engineering Information - (EI Lite) - (Pictures Only) Coolant Leak Around the Coolant Control Valve (CCV)”.

Labour operation and the time the manufacturer allows

OperationDescriptionTime
4086518Engineering Information - (EI Lite) - (Pictures Only) Coolant Leaks Around the (CCV)0.4 hrs

Read by machine from the document NHTSA serves (2 pages), read Sep 30, 2026. A part number is shown only where it matches GM’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 41 model years this bulletin names have filed 1,535 complaints with NHTSA since 2015. 357 of them name Engine — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

Engine problem loss of power intermittently no reverse. They replaced clutch parts seals, piston, rings, plates, and plates. Had Vehicle for about 22 days. Driving home after repairs completed. Cluster display- instrument panel went out. Called Dealer and Cadillac assistance. Says there nothing they can do until Cadillac releases a fix.

2024 Cadillac XT5 · Engine · filed with NHTSA Jun 24, 2024 · ODI 11596124

I was driving on express way 96W Left lane busy 5 o'clock traffic Car just died it was stop n go I could have been killed if it wasn't for a man that stopped behind me he couldn't help another person stopped and push the car in N To a grass area where at least I wouldn't be smashed in Called 911 state police inform help van He didn't…

2020 Chevrolet Blazer · Engine · filed with NHTSA Oct 25, 2023 · ODI 11551752

While driving on a very busy highway going downhill when suddenly the vehicle started feeling abnormal like it was going to turn off automatically, heard an abnormal grinding noise coming from the engine the vehicle dropped speed drastically and the check engine light turned on , luckily we were on a part of the road where I merged…

2021 Cadillac CT5 · Engine · filed with NHTSA Feb 12, 2026 · ODI 11717706

In depth: 2020 Chevrolet Blazer engine problems →

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the engine

Source: same model, same component group

129 other manufacturer communications filed against these GM models under the same component group (engine), newest first. The eight newest are listed; the rest are on the Chevrolet list.

NumberKindDatedNHTSA’s summary
N262570770-03Service campaignOct 16, 2026Certain vehicles may have a condition in which the thermal break tabs induce stress into the radiator causing a coolant leak. Dealers are t…
N262570770-02Service campaignSep 25, 2026Certain vehicles may have a condition in which the thermal break tabs induce stress into the radiator causing a coolant leak. Dealers are to…
N262570770-01Service campaignSep 18, 2026Certain vehicles may have a condition in which the thermal break tabs induce stress into the radiator causing a coolant leak. Dealers are to…
N262570770Service campaignSep 15, 2026Certain vehicles may have a condition in which the thermal break tabs induce stress into the radiator causing a coolant leak. Dealers are to…
N262568830Service campaignAug 4, 2026Certain vehicles listed above may have a condition in which the oil filter was not adequately tightened. Dealers are to check and tighten th…
N262546590-01Service campaignJul 15, 2026Certain vehicles listed above, may have a condition where coolant leaks from the radiator hose quick connect at the radiator inlet. This sp…
N262552610Service campaignMay 7, 2026Certain vehicles may have a condition that could cause the crankcase pressure sensor to fail. If this failure occurs, the Malfunction Indic…
N252540910Service campaignFeb 25, 2026Service Update. Certain vehicles listed above may have a condition in which a quality issue with the engine was identified. Dealers will re…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Chevrolet, GMC, Buick and Cadillac, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is GM PIE0782 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the PIE0782 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every GM warranty extension on file lists the ones GM has filed.

Which vehicles does PIE0782 cover?

The manufacturer filed it against 41 model years across 4 brands (Chevrolet, GMC, Buick and Cadillac): 2024 Buick Envision, 2023 Buick Envision, 2022 Buick Envision, 2021 Buick Envision, 2020 Buick Envision, 2024 Cadillac CT4 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.