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Federal filingsHome›Bulletins›Chevrolet› 23-NA-112
Manufacturer communication · Service bulletin · 2 brands

GM bulletin 23-NA-112

What it saysThis technical bulletin provides a procedure to correct the condition of Inadvertent/Unwanted Tail Gate Opening. NHTSA’s full summary ↓

GM filed this with NHTSA as a service bulletin dated Mar 28, 2024, received Jul 14, 2023, about the structure — 4 documents under this number. It names 30 model years across Chevrolet and GMC (2019–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

One page for every brand it was filed under. Each brand’s bulletins: Chevrolet · GMC.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

This technical bulletin provides a procedure to correct the condition of Inadvertent/Unwanted Tail Gate Opening.

Kind Service bulletin Manufacturer date Mar 28, 2024 Received by NHTSA Jul 14, 2023 Components Structure, Electrical System, Latches/Locks/Linkages, Equipment First dated Jun 29, 2023

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
23-NA-112Service bulletinMar 28, 202410252789PDF, 47 KB
23-NA-112Service bulletinFeb 26, 202410251362PDF, 493 KB
23-NA-112Service bulletinNov 3, 202310245359PDF, 494 KB
23-NA-112Service bulletinJun 29, 202310239121PDF, 492 KB

What the document itself lists

The manufacturer titles it “Inadvertent/Unwanted Tail Gate Opening (U.S. and Mexico Only)”.

Parts the bulletin names

Part numberDescriptionQtyFind it
85626238X SWITCH ASM-L/1eBay Motors →
85626239—1

Read by machine from the document NHTSA serves (2 pages), read Sep 30, 2026. A part number is shown only where it matches GM’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.

Find the tailgate for the 2023 Silverado →

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 30 model years this bulletin names have filed 7,818 complaints with NHTSA since 2015. 1,585 of them name Electrical System, Structure, Latches/Locks/Linkages — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

On the 2019 Chevrolet Silverado, the 72 owners who gave an odometer reading for Electrical System reported it at a median of 11,750 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.

Tailgate opens by itself, a know issue by GM and Sierra drivers. Mine was damaged by opening and banging against my travel trailer. I have been talking with GM about this since September. Today a different department told me they require up to 30 days to investigate and if I pay for the repairs myself they will cancel the investigation.

2023 GMC Sierra · Structure · filed with NHTSA Dec 4, 2023 · ODI 11558402

I rely heavily on this vehicle for my business and within 1 year of ownership, the vehicle broke down on the highway allowing it to only run @ 30mph. After finally locating a dealer who could evaluate the vehicle in less than 1 week, I was informed that the part was unavailable and they indicated, "it could take 1 month or 3 months to…

2023 GMC Sierra 2500HD · Electrical System · filed with NHTSA Jun 6, 2025 · ODI 11665263

The contact owns a 2024 GMC Sierra 3500. The contact stated while driving at approximately 60 MPH and towing a Forest River Riverstone Legacy 5th Wheel trailer, the brake pedal was depressed to slow for oncoming stopped traffic; however, the vehicle failed to respond as needed with the “Service Trailer Brake” warning light illuminated.

2024 GMC Sierra 3500HD · Electrical System · filed with NHTSA Jul 9, 2025 · ODI 11672342

In depth: 2023 Chevrolet Silverado electrical problems → · 2022 Chevrolet Silverado electrical problems → · 2021 Chevrolet Silverado electrical problems → · 2020 Chevrolet Silverado electrical problems →

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the structure

Source: same model, same component group

61 other manufacturer communications filed against these GM models under the same component group (structure), newest first. The eight newest are listed; the rest are on the Chevrolet list.

NumberKindDatedNHTSA’s summary
N262547670Service campaignApr 20, 2026Certain vehicles listed above may have a condition in which there are splits in the cab door ring in the rear outboard side of the roof ditc…
25-NA-114Service bulletinMay 8, 2025This informational bulletin provides information on Anti-Chip Coating Appearance.
23-NA-097Service bulletinApr 23, 2025This service bulletin provides a procedure to correct a customer concern of Upper Glove Box Door does not Open when the Button is Depressed…
24-NA-151Service bulletinApr 16, 2025This technical bulletin provides repair information to correct a customer concern of Loose Roof Ditch Molding.
N242484500Service campaignApr 10, 2025Certain 2024 Chevrolet Silverado EV WT vehicles may have a condition in which the left and right rear door wiring is defective and the rear…
19-NA-255Service bulletinMar 11, 2025This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peel…
25-NA-034Service bulletinFeb 26, 2025This technical bulletin provides a procedure to correct the condition of Hood Open Message Displayed.
PIE0818Service bulletinFeb 22, 2025This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer lis…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Chevrolet and GMC, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is GM 23-NA-112 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 23-NA-112 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every GM warranty extension on file lists the ones GM has filed.

Which vehicles does 23-NA-112 cover?

The manufacturer filed it against 30 model years across 2 brands (Chevrolet and GMC): 2023 Chevrolet Silverado, 2022 Chevrolet Silverado, 2021 Chevrolet Silverado, 2020 Chevrolet Silverado, 2019 Chevrolet Silverado, 2024 Chevrolet Silverado 2500HD and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.