Audi bulletin A9123222061028_5
What it saysThis bulletin provides information for when there are no Audi connect services in the MMI, and the SOS LED does not turn green after PDI. NHTSA’s full summary ↓
Audi filed this with NHTSA as a service bulletin dated Aug 11, 2023, received Sep 1, 2023, about the equipment. It names 114 model years (2020–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis bulletin provides information for when there are no Audi connect services in the MMI, and the SOS LED does not turn green after PDI.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| A9123222061028_5 | Service bulletin | Aug 11, 2023 | 10241455 | PDF, 164 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themand 74 more on this site: 2021 Audi Q7, 2020 Audi Q7, 2024 Audi Q8, 2023 Audi Q8, 2022 Audi Q8, 2021 Audi Q8, 2020 Audi Q8, 2023 Audi R8, 2022 Audi R8, 2021 Audi R8, 2020 Audi R8, 2024 Audi RS, 2023 Audi RS, 2022 Audi RS, 2021 Audi RS, 2024 Audi RS Q8, 2023 Audi RS Q8, 2022 Audi RS Q8, 2021 Audi RS Q8, 2020 Audi RS Q8, 2024 Audi RS e-tron GT, 2023 Audi RS e-tron GT, 2022 Audi RS e-tron GT, 2024 Audi S3, 2023 Audi S3, 2022 Audi S3, 2024 Audi S4, 2023 Audi S4, 2022 Audi S4, 2021 Audi S4, 2024 Audi S5, 2023 Audi S5, 2022 Audi S5, 2021 Audi S5, 2024 Audi S6, 2023 Audi S6, 2022 Audi S6, 2021 Audi S6, 2020 Audi S6, 2024 Audi S7, 2023 Audi S7, 2022 Audi S7, 2021 Audi S7, 2020 Audi S7, 2024 Audi S8, 2023 Audi S8, 2022 Audi S8, 2021 Audi S8, 2020 Audi S8, 2024 Audi SQ5, 2023 Audi SQ5, 2022 Audi SQ5, 2021 Audi SQ5, 2024 Audi SQ7, 2023 Audi SQ7, 2022 Audi SQ7, 2021 Audi SQ7, 2020 Audi SQ7, 2022 Audi SQ8, 2021 Audi SQ8, 2020 Audi SQ8, 2023 Audi TT, 2022 Audi TT, 2021 Audi TT, 2022 Audi TT RS, 2021 Audi TTS, 2023 Audi TTS Coupe, 2022 Audi TTS Coupe, 2023 Audi e-tron, 2022 Audi e-tron, 2021 Audi e-tron, 2024 Audi e-tron GT, 2023 Audi e-tron GT, 2022 Audi e-tron GT.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 114 model years this bulletin names have filed 1,005 complaints with NHTSA since 2015. 418 of them name Electrical System, Equipment — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
BSG/alternator faulty. Started displaying “electrical malfunction!” Had to stop immediately before immediate shut down on road. Problem had been known on hybrid models of Audi specially larger models. Recall/TSB have been opened for those vehicles. Vehicle was inspected by dealership. No prior warning other than that immediate red warning
2023 Audi A3 · Electrical System · filed with NHTSA Sep 21, 2026 · ODI 11765831
Audi’s wireless charging pad in 2021–2024 A4/A5/Q5 models: •Overheats the phone •Triggers a thermal radio throttle •iPhone temporarily disables Bluetooth hardware •Audi MMI sees that and throws: “Bluetooth function is currently unavailable.” •Wireless CarPlay collapses because it needs Bluetooth + WiFi Direct •Audio goes dead along with…
2024 Audi A5 · Electrical System · filed with NHTSA Nov 25, 2025 · ODI 11701394
My 2023 Audi SQ5 Sportback's key fob stopped working, and when I took it into the Audi dealership they said that it is a known issue that if you don't unclog the drain (not sure where that is - was never told I needed to do so) then there can be leaks that affect the wiring and the Comfort Control Module, rendering the vehicle unusable.
2023 Audi SQ5 · Electrical System · filed with NHTSA Jul 9, 2025 · ODI 11672326
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the equipment
Source: same model, same component group122 other manufacturer communications filed against these Audi models under the same component group (equipment), newest first. The eight newest are listed; the rest are on the Audi list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| A9124022062466_5 | Service bulletin | Apr 18, 2024 | This bulletin provides information when Apple CarPlay cannot be started using the Wi-Fi connection (Wireless Carplay). |
| A9124992073629_1 | Service bulletin | Apr 8, 2024 | This bulletin provides information when the Apple CarPlay connection is dropped repeatedly in short intervals. |
| SM 22-2024 | Service bulletin | Mar 29, 2024 | This special notice is to inform dealers to return the parts listed and only order the successor parts going forward. |
| SM 21-2024 | Service bulletin | Mar 22, 2024 | This special notice is to inform dealers to return the parts listed and only order the successor parts going forward. |
| A9124882073333_2 | Service bulletin | Mar 22, 2024 | This bulletin provides information when the wireless Audi Smartphone interface is inoperable. |
| SM 19-2024 | Service bulletin | Mar 19, 2024 | This special notice is to inform dealers to return the parts listed if it meets the criteria provided. |
| A9124872065485_6 | Service bulletin | Mar 13, 2024 | This bulletin provides information when there is interference on telephone calls that is synced with the engine's RPMs. |
| A9124852073333_1 | Service bulletin | Mar 12, 2024 | This bulletin provides information when the Audi Wireless Smartphone interface is inoperable. |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Audi, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Audi A9123222061028_5 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the A9123222061028_5 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does A9123222061028_5 cover?
The manufacturer filed it against 114 model years: 2024 Audi A3, 2023 Audi A3, 2022 Audi A3, 2024 Audi A4, 2023 Audi A4, 2022 Audi A4 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.