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Tesla · Compact SUV

2021 Tesla Model Y

Electric
Small Sport Utility Vehicle 4WD
3 EPA-rated configurations
Data refreshed 2026-09-11
F
Safety Signal
35 / 100 from the NHTSA recall record
RecallsNHTSA campaigns23
Complaintsowner reports to NHTSA1,068
Crash ratingNHTSA overall5★
EV rangebest configuration, EPA326 mi
2026202520242023202220212020

The 2021 Tesla Model Y is sold in the U.S. as a electric compact SUV with 3 EPA-rated configurations. Its longest-range version, the Model Y Long Range AWD, is EPA-rated at 326 miles with 125 MPGe combined efficiency. NHTSA lists 23 recall campaigns for this model year, which gives it a Safety Signal grade of F. Owners have filed 1068 complaints, most often about the forward collision avoidance. NHTSA crash-tested it at 5 stars overall.

Specs & fuel economy

Source: EPA fueleconomy.gov
ConfigurationPowertrainDriveEngine / motorCityHwyCombRangekWh/100miCharge (240V)Annual fuel*
Model Y Standard Range RWDElectricRWD209 kW AC 3-Phase140119129 MPGe244 mi26.08 h$600
Model Y Long Range AWDElectricAWD69 and 201 kW AC 3-Phase131117125 MPGe326 mi27.010 h$600
Model Y Performance AWDElectricAWD133 and 179 kW AC 3-Phase115106111 MPGe303 mi30.511.8 h$700

*EPA estimate at 15,000 miles/year at EPA reference fuel and electricity prices. fueleconomy.gov record ids: 43880, 43406, 43407.

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Recalls (23)

Source: NHTSA recall database
▲high

Exterior Lighting

SB-24-17-003
20,349 vehicles
ProblemTesla, Inc. (Tesla) is recalling certain 2017-2023 Model 3 and 2020-2023 Model Y vehicles. The headlight low beams may be too bright and exceed the maximum light output. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."RiskHeadlight low beams that are too bright can reduce visibility for oncoming drivers, increasing the risk of a crash.FixThe remedy is currently under development. Owner notification letters are expected to be mailed October 3, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-17-003.
NHTSA campaign 26V507000reported Aug 4, 2026Tesla, Inc.
○minor

Back Over Prevention

SB-26-00-001
218,868 vehicles
ProblemTesla, Inc. (Tesla) is recalling certain 2017, 2021-2023 Model 3, 2020-2023 Model Y, 2021-2023 Model S, and Model X vehicles operating software version 2026.8.6. The rearview camera image may be delayed when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."RiskA delayed rearview image reduces the driver's view behind the vehicle, increasing the risk of a crash.FixTesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed July 3, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-26-00-001.
NHTSA campaign 26V283000reported May 4, 2026Tesla, Inc.
▲high

Tires

SB-24-00-018
696,281 vehicles
ProblemTesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."RiskDriving with improperly inflated tires increases the risk of a crash.FixTesla released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 15, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-018.
NHTSA campaign 24V935000reported Dec 17, 2024Tesla, Inc.
▲high

Latches/Locks/Linkages

SB-24-00-012
1,849,638 vehicles
ProblemTesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.RiskAn unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.FixTesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.
NHTSA campaign 24V554000reported Jul 24, 2024Tesla, Inc.
○minor

Seat Belts

SB-24-00-008
125,233 vehicles
ProblemTesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."RiskA seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.FixTesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.
NHTSA campaign 24V376000reported May 28, 2024Tesla, Inc.
○minor

Electrical System

SB-24-00-006
6,557 vehicles
ProblemTesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."RiskPedestrians may be unaware of an approaching vehicle if the PWS sounds are muted, increasing the risk of a crash.FixTesla released an over-the-air (OTA) software update, release 2023.44.30.14, free of charge. Owner notification letters were mailed April 27, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-006.
NHTSA campaign 24V153000reported Feb 27, 2024Tesla, Inc.
▲high

Electrical System

SB-24-00-003
2,193,869 vehicles
ProblemTesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."RiskWarning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.FixTesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.
NHTSA campaign 24V051000reported Jan 30, 2024Tesla, Inc.
○minor

Electrical System

SB-23-00-008
2,031,220 vehicles
ProblemTesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.RiskIn certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.FixTesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.
NHTSA campaign 23V838000reported Dec 12, 2023Tesla, Inc.
▲high

Steering

SB-23-00-001
362,758 vehicles
ProblemTesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation.  The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exRiskFSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.FixTesla will release an over-the-air (OTA) software update, free of charge.  Owner notification letters were mailed April 15, 2023.  Owners may contact Tesla customer service at 1-877-798-3752.  Tesla's number for this recall is SB-23-00-001.
NHTSA campaign 23V085000reported Feb 15, 2023Tesla, Inc.
○minor

Exterior Lighting

SB-22-00-016
321,628 vehicles
ProblemTesla, Inc. (Tesla) is recalling certain 2023 Model 3 and 2020-2023 Model Y vehicles. One or both taillights may intermittently fail to illuminate.RiskA taillight that fails to illuminate may reduce the visibility of the vehicle, increasing the risk of a crash.FixTesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed January 14, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-016.
NHTSA campaign 22V844000reported Nov 15, 2022Tesla, Inc.
●moderate

Visibility

SB-22-00-013
1,096,762 vehicles
ProblemTesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."RiskA closing window may exert excessive force by pinching a driver or passenger before retracting, increasing the risk of injury.FixTesla will perform an over-the-air (OTA) software update of the automatic window reversal system, free of charge. Owner notification letters were mailed March 31, 2032. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-013.
NHTSA campaign 22V702000reported Sep 19, 2022Tesla, Inc.
▲high

Lane Departure

SB-22-17-007
7 vehicles
ProblemTesla, Inc. (Tesla) is recalling certain 2020-2021 Model 3 and 2021 Model Y vehicles. The fisheye and narrow camera cable terminals were incorrectly installed in the cable harness connector, resulting in swapped camera views.RiskSwapped camera views can prevent the vehicle's cameras from detecting crossing objects and high-curvature lane lines, impairing the Autosteer and Automatic Emergency Braking (AEB) performance, and increasing the risk of a crash.FixTesla Service will correct the swapped terminals and recalibrate the cameras, free of charge. Owner notification letters were mailed July 8, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-17-007.
NHTSA campaign 22V317000reported May 9, 2022Tesla, Inc.
○minor

Electrical System

SB-22-00-003
594,894 vehicles
ProblemTesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."RiskPedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.FixTesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, including Summon and Smart Summon, free of charge. Owner notification letters were mailed June 6, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall supersedes recall 22V-063. Vehicles configured with Summon or Smart Summon and already remedied under 22V-
NHTSA campaign 22V235000reported Apr 12, 2022Tesla, Inc.
○minor

Electrical System

SB-22-00-003
578,607 vehicles
ProblemTesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."RiskPedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.FixTesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, free of charge. Owner notification letters are expected to be mailed April 5, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall has been superseded by Recall 22V-235. Tesla's number for the new recall is SB-22-00-003.
NHTSA campaign 22V063000reported Feb 4, 2022Tesla, Inc.
○minor

Visibility

SB-22-18-002
26,681 vehicles
ProblemTesla, Inc. (Tesla) is recalling certain 2021-2022 Model 3, Model S, Model X, and 2020-2022 Model Y vehicles. A software error may cause a valve in the heat pump to open unintentionally and trap the refrigerant inside the evaporator, resulting in decreased defrosting performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."RiskDecreased defrosting performance may reduce the driver's visibility, increasing the risk of a crash.FixTesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-18-002.
NHTSA campaign 22V050000reported Feb 2, 2022Tesla, Inc.
○minor

Electrical System

SB-22-00-002
817,143 vehicles
ProblemTesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."RiskThe driver may be unaware that their seat belt is not fastened, increasing the risk of injury during a crash.FixTesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-002.
NHTSA campaign 22V045000reported Feb 1, 2022Tesla, Inc.
▲high

Steering

SB-22-00-001
53,822 vehicles
ProblemTesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.RiskFailing to stop at a stop sign can increase the risk of a crash.FixTesla will perform an over-the-air (OTA) software update that disables the "rolling stop" functionality, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-001.
NHTSA campaign 22V037000reported Jan 27, 2022Tesla, Inc.
▲high

Suspension

SB-21-31-004
826 vehicles
ProblemTesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y vehicles. The front and rear suspension knuckles may fracture, causing the suspension links to separate.RiskSuspension links that separate can reduce vehicle stability and control, increasing the risk of a crash.FixTesla Service will inspect and replace the knuckles as necessary, free of charge. Owner notification letters were mailed January 18, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-31-004.
NHTSA campaign 21V912000reported Nov 21, 2021Tesla, Inc.
▲high

Forward Collision Avoidance

SB-21-00-004
11,728 vehicles
ProblemTesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.RiskUnexpected activation of the AEB system may cause the car to stop suddenly, increasing the risk of a crash.FixTesla Service has released an over-the-air (OTA) software update, free of charge. The recall began October 25, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-00-004.
NHTSA campaign 21V846000reported Oct 29, 2021Tesla, Inc.
▲high

Suspension

SB-21-31-003
2,791 vehicles
ProblemTesla, Inc. (Tesla) is recalling certain 2020-2021 Model Y and 2019-2021 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.RiskA lateral link separation could shift the wheel alignment, causing instability and increasing the risk of a crash.FixTesla Service will tighten or replace the lateral link fasteners as necessary, free of charge. Owner notification letters were mailed December 20, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-31-003.
NHTSA campaign 21V835000reported Oct 25, 2021Tesla, Inc.
▲high

Seat Belts

SB-21-20-001
5,530 vehicles
ProblemTesla, Inc. (Tesla) is recalling certain 2018-2020 Model 3 and 2019-2021 Model Y vehicles. One or both fasteners that secure the front seat shoulder belt to the b-pillar may not be properly attached.RiskAn improperly attached fastener may prevent the seat belt system from performing as designed, increasing the risk of injury.FixTesla Service will inspect and repair both fasteners if necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752). Tesla's number for this recall is SB-21-20-001.
NHTSA campaign 21V389000reported May 25, 2021Tesla, Inc.
▲high

Seat Belts

SB-21-20-002
2,166 vehicles
ProblemTesla, Inc. (Tesla) is recalling certain 2019-2021 Model Y vehicles. One or both fasteners that secure the left and right second row seat belt retractors may not be properly attached.RiskImproperly attached fasteners may prevent the seat belt retention system from performing as designed, increasing the risk of injury.FixTesla Service will inspect and replace both fasteners if necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752). Tesla's number for this recall is SB-21-20-002.
NHTSA campaign 21V388000reported May 25, 2021Tesla, Inc.
▲high

Service Brakes, Hydraulic

SB-21-33-002
5,974 vehicles
ProblemTesla, Inc. (Tesla) is recalling certain 2019-2021 Model 3 and 2020-2021 Model Y vehicles. The brake caliper bolts may be loose, allowing the brake caliper to separate and contact the wheel rim.RiskContact with the rim may cause a loss of tire pressure, increasing the risk of a crash.FixTesla Service will inspect and tighten, or replace the caliper bolts as necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752). Tesla's number for this recall is SB-21-33-002.
NHTSA campaign 21V387000reported May 25, 2021Tesla, Inc.

NHTSA defect investigations

Suspension:Front:Control Arm:Lower Arm — Lower Lateral Link detachment open

The Office of Defects Investigation (ODI) has received 156 complaints alleging a suspension failure in model year (MY) 2018-2020 Model 3 and MY 2021-2023 Model Y vehicles. The suspension failure involves the detachment of the front lower lateral link, which potentially causes a loss of vehicle directional control. In most cases, there was no advance warning or indication that the suspension failure would occur.  Some cases cite noises occurring prior to failure, but note that the vehicle provides no visual warnings. Once the failure occurs, the vehicle may not be drivable, thus requiring a tow. Tesla has previously recalled vehicles for lateral link detachments through two recalls. Recall 2

Opened Jul 29, 2026 · action PE26006

Electrical System:Adas — FSD Collisions in Reduced Roadway Visibility Conditions open

The Office of Defects Investigation (ODI) is opening this Engineering Analysis to evaluate Tesla’s Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) degradation detection system. The focus of this investigation will be to assess the system’s ability, when encountering reduced roadway visibility conditions, to detect degradation and alert the driver with sufficient time to respond. ODI will evaluate the performance of FSD in degraded roadway conditions and the updates or modifications by Tesla to the degradation detection system, including the timing, purpose, and capabilities of the updates, and Tesla’s assessment of their safety impact. Tesla’s FSD is an

Opened Mar 18, 2026 · action EA26002

Electrical System:Adas — Traffic safety violations while Full Self Driving ("FSD") is engaged open

The Office of Defects Investigation (“ODI�) is opening this Preliminary Evaluation (PE) to assess the scope, frequency, and potential safety consequences of FSD executing driving maneuvers that constitute traffic safety violations. This investigation concerns versions of FSD that Tesla has labeled as "FSD (Supervised)" and "FSD (Beta)." Tesla characterizes FSD as an SAE Level 2 partial automation system requiring a fully attentive driver who is engaged in the driving task at all times. Level 2 partial automation systems are designed to support and assist the driver in performing certain aspects of the driving task, requiring a driver to supervise and intervene as necessary.  The driver

Opened Oct 7, 2025 · action PE25012

Latches/Locks/Linkages:Doors:Latch — Electronic door handles become inoperative open

The Office of Defects Investigation (ODI) has received nine Vehicle Owners Questionnaires (VOQs) reporting an inability to open doors on Model Year (MY) 2021 Tesla Model Y vehicles. The most commonly reported scenarios involved parents exiting the vehicle after a drive cycle in order to remove a child from the back seat or placing a child in the back seat before starting a drive cycle. In those events, the parents were unable to reopen a door to regain access to the vehicle. Four of these VOQs reported resorting to breaking a window to regain entry into the vehicle. Although Tesla vehicles have manual door releases inside of the cabin, in these situations, a child may not be able to access

Opened Sep 15, 2025 · action PE25010

Electrical System:Adas — Compliance with Standing General Order 2021-01 Reporting Requirements open

The Office of Defects Investigation (“ODI�) has identified numerous incident reports submitted by Tesla, Inc. (“Tesla�) in response to Standing General Order 2021-01 (the “SGO�), in which the reported crashes occurred several months or more before the dates of the reports. The majority of these reports involved crashes in which the Standing General Order in place at the time required a report to be submitted within one or five days of Tesla receiving notice of the crash. When the reports were submitted, Tesla submitted them in one of two ways. Many of the reports were submitted as part of a single batch, while others were submitted on a rolling basis. Preliminary engagement betwe

Opened Aug 20, 2025 · action AQ25002

Electrical System:Adas:Autonomous/Self Driving — Actually Smart Summon sessions resulting in low-speed impacts. closed

On January 6, 2025, the Office of Defects Investigations (ODI) opened Preliminary Evaluation 24003 (PE24033) to investigate Actually Smart Summon (Summon) sessions resulting in crashes during active sessions. According to Tesla, Summon is a short-distance SAE Level 2 system, controlled by the user from a cell phone within a certain distance and intended for use in parking lots and on private property. ODI analyzed complaint data provided by Tesla as well as complaints submitted to ODI from consumers to identify Summon incidents resulting in crashes. ODI's analysis indicates that almost all Summon reported crashes involved minor property damage claims with no reported incidents involving a vu

Opened Jan 6, 2025 · closed Apr 3, 2026 · action PE24033

Owner complaints

Source: NHTSA complaint database
1068complaints filed

86 involved a crash · 6 a fire · 25 injuries · 4 deaths reported

Filed per year: 2020: 6 · 2021: 131 · 2022: 488 · 2023: 170 · 2024: 93 · 2025: 91 · 2026: 89

Most-cited components

Forward Collision Avoidance840
Service Brakes177
Vehicle Speed Control160
Electrical System146
Unspecified134
Steering92

What owners describe

“The contact owned a 2021 Tesla Model Y. The contact stated that while driving approximately 70 mph but doesn't recall; the vehicle began shifting from left to right for 5 - 10 seconds when another vehicle approached the passenger side of the contact's vehicle. The contact attempted to disable the autopilot by depressin…”Aug 19, 2021 · Electrical System · NHTSA owner report
“Backing out of garage, the driver began to smell acid and burnt electronics from the back of car. After driving back home from work the driver inspected the car. The back driver side door reeked of burnt electronics and the entire car had an acid smell. After consulting Tesla, the first Tesla maintenance worker noticed…”Aug 11, 2021 · Power Train · NHTSA owner report
“The contact owns a 2021 Tesla Model Y. The contact stated while driving approximately 60-70 mph and merging onto the highway, the vehicle inadvertently swerved into the two other lanes. The display screen (eMMC) crashed. The contact attempted to reboot the system however, the touch screen failed to respond to the touch…”Aug 9, 2021 · Electrical System · NHTSA owner report

Complaint counts are raw owner reports to NHTSA, not verified defects, and scale with how many were sold. Use them to spot patterns, not to rank.

Crash ratings

Source: NHTSA NCAP
ConfigurationOverallFrontalSideRolloverRollover risk
SUV AWD★★★★★★★★★★★★★★★★★★★★8%
SUV AWD★★★★★★★★★★★★★★★★★★★★8%
SUV AWD★★★★★★★★★★★★★★★★★★★★8%
SUV AWD★★★★★★★★★★★★★★★★★★★★8%
SUV RWD★★★★★★★★★★★★★★★★★★★★8%
SUV RWD★★★★★★★★★★★★★★★★★★★★8%
SUV RWD★★★★★★★★★★★★★★★★★★★★8%
SUV RWD★★★★★★★★★★★★★★★★★★★★8%

NHTSA New Car Assessment Program. Standard driver-assist: forward collision warning, lane departure warning, automatic emergency braking.

Compare the 2021 Model Y with

2021 Toyota RAV4 →2021 Toyota RAV4 Prime →2021 Honda CR-V →2021 Chevrolet Equinox →2021 Nissan Rogue →2021 Hyundai Tucson →

Other Model Y model years

F

2026 Tesla Model Y

8 recalls · 343 complaints

B

2025 Tesla Model Y

3 recalls · 97 complaints

D

2024 Tesla Model Y

5 recalls · 315 complaints

F

2023 Tesla Model Y

17 recalls · 1,146 complaints

F

2022 Tesla Model Y

20 recalls · 856 complaints

F

2020 Tesla Model Y

24 recalls · 275 complaints

Sources & method

Safety Signal starts every model-year at 100 and subtracts points per open NHTSA recall campaign by severity: critical 15 (fire risk, park-outside or do-not-drive advisories), high 8 (brakes, steering, airbags, loss of drive power, structure, battery), moderate 6, minor 3 (software, labels, lighting fixed by an update). Floor 35. A ≥ 90, B ≥ 80, C ≥ 70, D ≥ 60, otherwise F. Complaint counts and NHTSA crash ratings are shown separately and are not blended into the grade.

EPA figures come from fueleconomy.gov vehicle records. Recalls, complaints, investigations and crash ratings come from NHTSA's public flat files, refreshed weekly.

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