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Owner complaints · Suspension

2021 Tesla Model Y suspension problems

77 of the 1,080 complaints owners filed with NHTSA about the 2021 Tesla Model Y name the suspension (NHTSA’s “Suspension” heading — springs, dampers, control arms and their bushings and joints). Filed under the same heading: 2 recalls, 1 NHTSA investigation. Every figure below is a document in a federal file, linked; none is a failure rate, and none is a verdict on any one car.

77 complaints 7% of this model year’s 5 reports a crash 1 a fire typically at 8k miles

What owners filed about the suspension

Source: NHTSA complaint database
77complaints name the suspension

5 of the 77 reports a crash · 1 a fire · 0 injuries. Self-reported, unverified.

Filed per year: 2020: 1 · 2021: 11 · 2022: 3 · 2023: 9 · 2024: 13 · 2025: 11 · 2026: 29

8kmiles, typically

Half of the 17 owners who gave an odometer reading reported the suspension problem between 0 and 45,000 miles. A median of reports, not the life of a part.

7%of this model year’s complaints

1,080 complaints in all about the 2021 Tesla Model Y, 29 filed in 2026. The whole picture, every system →

Counts are owner reports to NHTSA, not verified defects, and scale with how many of these were sold; nothing here is a rate. NHTSA groups complaints coarsely, so “Suspension” means the same area of the vehicle, not one fault.

Across model years: Tesla Model Y suspension problems, every year on file →

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In owners’ own words

Source: NHTSA complaint database

Filed with NHTSA by the people who own these cars, about the suspension. Quoted as written, with anything identifying removed; unverified reports — what was said, not a finding that it was true.

Upon arriving home last night with our 3 kids, my wife reported a loud clunking noise coming from the right front wheel area, and said the car felt unstable. After investigation I realized the bolts on the lower control arm have backed almost completely out. I’m very thankful they made it home safe.
Suspension Oct 10, 2023 NHTSA owner report
2021 Tesla Model Y LR AWD- RUCA (Right Upper Control Arm) started to creak and squeak (sound like a very old mattress). Dealer was contacted. An invoice was sent and was quoted an outrageous repair price. Deal was informed that this is a well known issue and a flaw in the built of the part.
Suspension Sep 17, 2023 NHTSA owner report
Suspension is failed at 68,000 miles. Their technicians don't know how to service suspension system, when there are any issues, they just replace parts and rob customers for diagnostic and test drive charges. After service my suspension is still making same noise and that will lead my car to a safety issues. Parts may be fall a part.
Suspension Aug 23, 2023 NHTSA owner report
The contact owns a 2021 Tesla Model Y. The contact stated that on various occasions, while driving at various speeds and making turns, a squeaking noise was heard in the front of the vehicle. No warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the braking system needed to be adjusted.
Suspension at 47,500 miles Apr 13, 2023 NHTSA owner report
Suspension has a defect from factory that prevents proper alignment. Per alignment shop the car cannot be aligned to factory specifications. Premature tire wear is potential safety hazard
Suspension Apr 7, 2023 NHTSA owner report

What is on file about the suspension

Source: NHTSA recalls, investigations and manufacturer communications

Recalls filed under this heading

NHTSA investigation

Other systems with a record on the 2021 Tesla Model Y

Source: the same files
From here

Common questions

Source: NHTSA complaint database, recalls and manufacturer communications

Are suspension problems common on the 2021 Tesla Model Y?

They are documented: NHTSA holds 77 owner complaints naming the suspension on this model year (7% of everything owners filed about it), and 2 recalls, 1 NHTSA investigation are filed under the same heading. Whether it is a problem on one particular car is a diagnosis, not a count, and a count says nothing about how many were sold.

Is there a recall for the suspension on the 2021 Tesla Model Y?

Yes — 2 campaigns are filed under this heading: 21V912000, 21V835000. A recall is matched by VIN; check yours at nhtsa.gov/recalls.

When do suspension problems show up on the 2021 Tesla Model Y?

Owners who gave an odometer reading reported it at a median of 7,716 miles; half of them between 0 and 45,000. That is when reports cluster, not the life of a part.

What does NHTSA's "Suspension" heading cover?

Springs, dampers, control arms and their bushings and joints. Owners choose the heading when they file, so it says which area of the vehicle the complaint is about, not which part failed.