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Owner complaints · Electrical System

2021 Tesla Model Y electrical problems

149 of the 1,080 complaints owners filed with NHTSA about the 2021 Tesla Model Y name the electrical system (NHTSA’s “Electrical System” heading — wiring, modules, batteries, charging, infotainment and driver displays — NHTSA's broadest heading). Filed under the same heading: 9 manufacturer bulletins, 6 recalls, 9 NHTSA investigations. Every figure below is a document in a federal file, linked; none is a failure rate, and none is a verdict on any one car.

149 complaints 14% of this model year’s 13 reports a crash 2 a fire typically at 3k miles

What owners filed about the electrical system

Source: NHTSA complaint database
149complaints name the electrical system

13 of the 149 reports a crash · 2 a fire · 11 injuries. Self-reported, unverified.

Filed per year: 2021: 24 · 2022: 32 · 2023: 22 · 2024: 17 · 2025: 28 · 2026: 26

3kmiles, typically

Half of the 31 owners who gave an odometer reading reported the electrical problem between 1,000 and 36,000 miles. A median of reports, not the life of a part.

14%of this model year’s complaints

1,080 complaints in all about the 2021 Tesla Model Y, 26 filed in 2026. The whole picture, every system →

Counts are owner reports to NHTSA, not verified defects, and scale with how many of these were sold; nothing here is a rate. NHTSA groups complaints coarsely, so “Electrical System” means the same area of the vehicle, not one fault.

Across model years: Tesla Model Y electrical problems, every year on file →

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In owners’ own words

Source: NHTSA complaint database

Filed with NHTSA by the people who own these cars, about the electrical system. Quoted as written, with anything identifying removed; unverified reports — what was said, not a finding that it was true.

I received delivery of my 2021 Model Y on monday, march 29th. After 12 days of ownership and driving approx. 400 miles, on saturday, april 10th, the vehicle shut down while driving, leaving me stranded in a lane of traffic at night. The following error message appeared on the monitor: 'vehicle shutting down ' pull over safely'.
Electrical System at 440 miles Apr 19, 2021 NHTSA owner report
These are additional comments regarding complaints numbers 11406321, 11406325, and 11406632. According to Tesla documentation, loss of phone key communication should give 2 to 3 minutes drivability to get to a safe stop. There was no statement that I found in that documentation to describe how the driver is notified of the failure.
Electrical System at 900 miles Apr 8, 2021 NHTSA owner report
1.screen froze. When rebooted while driving by pressing both scroll buttons, the screen went black and could not access any information or functions on the screen. Put the car into park to fix the issue but then could not change to drive for a minute because the gear change lever wouldn't respond. 2.
Electrical System at 200 miles Apr 6, 2021 NHTSA owner report
These are additional comments regarding complaints numbers 11406321 and 11406325. Since that time we have had increasingly frequent problems with the phone keys on multiple phones. My suspicion is that the problem I initially reported in case number 11406321 was caused by loss of communication of that phone.
Electrical System at 880 miles Apr 6, 2021 NHTSA owner report
On multiple occasions we have lost communications with the vehicle through the Tesla phone app. The problem exists for three different phones of two different models. We have usually been able to re-establish communications through the Tesla procedures, but not always.
Electrical System at 870 miles Apr 4, 2021 NHTSA owner report

What is on file about the electrical system

Source: NHTSA recalls, investigations and manufacturer communications

Recalls filed under this heading

NHTSA investigations

9 manufacturer bulletins filed under this heading

The 1 newest are listed; every one is on the model year’s page. Quote the document number at a service desk — it is a diagnosis the maker has already written down.

Other systems with a record on the 2021 Tesla Model Y

Source: the same files
From here

Common questions

Source: NHTSA complaint database, recalls and manufacturer communications

Are electrical problems common on the 2021 Tesla Model Y?

They are documented: NHTSA holds 149 owner complaints naming the electrical system on this model year (14% of everything owners filed about it), and 9 manufacturer bulletins, 6 recalls, 9 NHTSA investigations are filed under the same heading. Whether it is a problem on one particular car is a diagnosis, not a count, and a count says nothing about how many were sold.

Is there a recall for the electrical system on the 2021 Tesla Model Y?

Yes — 6 campaigns are filed under this heading: 24V153000, 24V051000, 23V838000, 22V235000. A recall is matched by VIN; check yours at nhtsa.gov/recalls.

When do electrical problems show up on the 2021 Tesla Model Y?

Owners who gave an odometer reading reported it at a median of 2,800 miles; half of them between 1,000 and 36,000. That is when reports cluster, not the life of a part.

What does NHTSA's "Electrical System" heading cover?

Wiring, modules, batteries, charging, infotainment and driver displays — NHTSA's broadest heading. Owners choose the heading when they file, so it says which area of the vehicle the complaint is about, not which part failed.