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NHTSA campaign 21V846000 · manufacturer recall SB-21-00-004

2017–2021 Tesla Model 3 and 3 other Tesla models: forward collision avoidance recall

Unexpected activation of the AEB system may cause the car to stop suddenly, increasing the risk of a crash.

high 11,728 vehicles affected 100% reported repaired

What was reported

Source: manufacturer filing, 49 CFR Part 573
Problem Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system. Risk Unexpected activation of the AEB system may cause the car to stop suddenly, increasing the risk of a crash. Fix Tesla Service has released an over-the-air (OTA) software update, free of charge. The recall began October 25, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-00-004.

Reported to NHTSA Oct 29, 2021 by Tesla, Inc, owners notified Oct 25, 2021.

What that means, in plain English

Source: WhichTrim's reading of the filing above — not NHTSA's wording

Unexpected AEB activation causing sudden unintended braking at speed can directly cause a crash, representing a genuine loss of expected vehicle control, though it is software-correctable via OTA update.

Written for us by a language model from the manufacturer's filed text, which is quoted in full above. Where the two differ, the filing is the record and this is only our summary of it.

The fix, from the dealer bulletin

Source: NHTSA remedy instructions and dealer notice
Stop-sale Not stated in the dealer documents
Remedy Instructions filed: the dealer bulletin exists

Read from NHTSA’s copy of the manufacturer’s dealer documents (manufacturer campaign SB-21-00-004). The procedure itself is in the bulletin; a franchised dealer has the current copy on the manufacturer’s portal, and that copy governs. Working a lot or a fleet? Recall Watch carries this line on every VIN it checks: remedy status, hours, stop-sale.

Which vehicles are covered

Source: NHTSA campaign 21V846000
Model yearClassSafety SignalRecalls on file
2017 Tesla Model 3Midsize SedanD16
2018 Tesla Model 3Midsize SedanF19
2019 Tesla Model 3Midsize SedanF22
2020 Tesla Model 3Midsize SedanF21
2021 Tesla Model 3Midsize SedanF22
2017 Tesla Model SLarge HatchbackD9
2018 Tesla Model SLarge HatchbackD11
2019 Tesla Model SLarge HatchbackD10
2020 Tesla Model SLarge HatchbackD11
2021 Tesla Model SLarge HatchbackF23
2017 Tesla Model XLarge SUVD10
2018 Tesla Model XLarge SUVD9
2019 Tesla Model XLarge SUVD8
2020 Tesla Model XLarge SUVD10
2021 Tesla Model XLarge SUVF24
2020 Tesla Model YCompact SUVF24
2021 Tesla Model YCompact SUVF23

Those are the model years inside WhichTrim's range, 2016 onward. The campaign may cover others outside it, and the only thing that settles whether one specific vehicle is included is its VIN.

How much of it has been fixed

Source: manufacturer quarterly report, 49 CFR 573.7
Reported repaired 100%

of the campaign

The final figure: the six quarters of reporting that 49 cfr 573.7 requires have closed.

This is the manufacturer's own cumulative count of vehicles it has inspected and repaired, divided by the vehicles the campaign covers. It files that count with NHTSA every quarter for six consecutive quarters, starting from the quarter in which owners were told a remedy was ready, and then the obligation ends — so a figure on an older campaign is where the count stopped, not where it stands today.

It rarely reaches 100%, and not because the work was not done. The same report asks manufacturers to count vehicles they could not reach at all — exported, stolen, scrapped, or simply never located — and those stay in the denominator. A low number means a lot of these vehicles are still out there unrepaired; it does not tell you which ones.

The federal paperwork

Source: nhtsa.gov

Check one specific vehicle

A recall applies to a build range, so year, make and model cannot settle it. Type the VIN and the WhichTrim recall report checks this campaign’s build window and engine against it.

Campaign 21V846000 · the manufacturer calls it SB-21-00-004

Own one, or run a fleet? Recall Watch checks each VIN against every new NHTSA campaign and emails you when one lands, this one's expansions included. Or take a free one-line alert by model year.

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A recall covers a build range. Only your VIN settles it.

Check it with the WhichTrim recall report now, or have us check it every night and email you when something new is filed.

Photo: Taiga Miyamoto / Unsplash

Common questions

Source: NHTSA, 49 CFR Part 573

Is SB-21-00-004 the same recall as 21V846000?

Yes. SB-21-00-004 is the number Tesla, Inc uses for this campaign in its own paperwork and in the letter it sends owners. 21V846000 is the number NHTSA files it under. One recall, two references — dealers and service departments generally quote the manufacturer's.

Does this recall repair cost anything?

No. Federal law requires the manufacturer to remedy a safety defect or a compliance failure at no charge, for vehicles up to 15 years old measured from the date of first sale. A dealer that asks you to pay for a recall repair is in the wrong.

How do I know whether my vehicle is included?

By VIN, not by model year. The manufacturer files a build range with NHTSA and only vehicles inside it are covered, so two identical-looking cars from the same year can differ. NHTSA's own lookup checks a VIN against the manufacturer's list.

What if the repair is not available yet?

It happens, and often. Manufacturers must notify owners when a defect is found even if the parts or the software are not ready, then notify them a second time once the remedy exists. The remedy filed for this campaign is described above.

What did the manufacturer say was wrong?

The problem, risk and fix quoted on this page are the manufacturer's own words as filed with NHTSA under 49 CFR Part 573. WhichTrim does not paraphrase them.

Who started this recall?

NHTSA's record credits the manufacturer. A recall can begin with the manufacturer's own testing, with a defect investigation, or with a compliance test against a Federal Motor Vehicle Safety Standard.