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2024 Mercedes-Benz Sprinter

Van
0 EPA-rated configurations
Data refreshed 2026-10-26
C
Safety Signal
75 / 100 from the NHTSA recall record
RecallsNHTSA campaigns 4
Complaints1 crash · 1 fire reported 16
Crash ratingnot rated by NHTSA —
20262025202420232022202120202019201820172016

The 2024 Mercedes-Benz Sprinter is a van; vehicles over 8,500 lb GVWR are not certified for fuel economy by the EPA, so this page is built from NHTSA's recall, complaint and investigation records. NHTSA lists 4 recall campaigns for this model year, which gives it a Safety Signal grade of C. Owners have filed 16 complaints, most often about the service brakes.

Mercedes-Benz Sprinter — photograph via Wikimedia Commons
Mercedes-Benz Sprinter (1995 generation) · Photo: IFCAR · Public domain · Wikimedia Commons

Specs & fuel economy

Source: EPA fueleconomy.gov

No EPA fuel-economy record: the EPA does not certify vehicles over 8,500 lb GVWR. Recall, complaint and investigation data below come from NHTSA.

Specifications filed with NHTSA

Source: NHTSA vPIC

Dimensions Exterior

Body styleCargo Van
GVWR classClass 2H: 9,001 - 10,000 lb (4,082 - 4,536 kg)

Engine Basics

Displacement2 L

Fuel Economy

FuelDiesel

Seating

Seat rows1
Seating capacity2 seats

Transmission

Drivetrain4WD/4-Wheel Drive/4x4
TransmissionAutomatic
Transmission speeds9

Driver assistance

Standard: Anti-lock brakes, Backup camera, Electronic stability control, Forward collision warning, Rear cross-traffic alert

Optional: Automatic emergency braking, Blind-spot monitoring, Lane departure warning

Filed by the manufacturer with NHTSA under the federal vehicle-identification rule and decoded from the VIN pattern — not a manufacturer press kit, so it describes one configuration rather than every trim (seen: 907 (VS30)). Figures for the trim you are looking at may differ.

Dimensions & weight

Source: Transport Canada
Length233.5–290.2 in
Width (body, without mirrors)79.5 in
Height96.5–117.7 in
Wheelbase144.1–170.1 in
Track, front66.1–67.3 in
Track, rear60.6–68.1 in
Curb weight4,696–6,173 lb

Measured by Transport Canada for its Canadian Vehicle Specifications database, which covers the North American versions of each model — here 37 configurations: 1500 Cargo 144-IN Wb High Roof, 1500 Cargo 144-IN Wb Standard Roof, 1500 Passenger 144-IN Wb High Roof, 2500 Cargo 144-IN Wb High Roof, 2500 Cargo 144-IN Wb High Roof 4WD, 2500 Cargo 144-IN Wb Standard Roof …. Where a range is shown, those versions differ. Width is the body without mirrors, which is why it can read narrower than a brochure figure. Before we used it we checked it against the US manufacturer press kits we hold (27 Sep 2026): wheelbase agreed within 1% on every vehicle we could compare, length on 98%, and the curb weight fell inside the manufacturer's range on 96%. Source dataset. Contains information licensed under the Open Government Licence – Canada. Licence.

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Recalls (4)

Source: NHTSA recall database
▲high

Structure

VS3RASCHW
366 vehicles 48% reported repaired
Problem Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter 2500 vehicles. The right longitudinal frame member may not be reinforced properly, decreasing the structural integrity of the third-row seats. Risk Third-row seats with inadequate strength may fail to protect occupants, increasing the risk of injury in a crash. Fix Dealers will inspect and repair the frame, as necessary, free of charge. Owner notification letters were mailed December 17, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RASCHW. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 31, 2025.
NHTSA campaign 25V725000 reported Oct 24, 2025 Daimler Vans USA, LLC the full filing, and every vehicle covered →
▲high

Structure

VS3LAENGST
4 vehicles 50% reported repaired built Sep 26, 2023 – Sep 27, 2023
Problem Daimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz Sprinter 2500 and Sprinter 3500 vehicles. The longitudinal frame members may not be reinforced properly. Risk Frame members with inadequate strength may reduce the vehicle's performance in a crash, increasing the risk of injury. Fix Dealers will inspect and repair the frame, as necessary, free of charge. Owner notification letters were mailed December 18, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VVS3LAENGST. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 19, 2025.
NHTSA campaign 25V609000 reported Sep 12, 2025 Daimler Vans USA, LLC the full filing, and every vehicle covered →
▲high

Parking Brake

VS3HALHAN
88 vehicles 73% reported repaired
Problem Daimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz Sprinter vehicles. The parking brake cable bracket welds may fail and disengage the parking brake. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems." Risk Parking brake failure can result in a vehicle rollaway, increasing the risk of a crash. Fix Dealers will inspect and repair the parking brake cable bracket as necessary, free of charge. Owner notification letters were mailed April 30, 2025. Owners may contact DVUSA customer service at 877-762-8267. DVUSA's number for this recall is VS3HALHAN.
NHTSA campaign 25V135000 reported Feb 28, 2025 Daimler Vans USA, LLC the full filing, and every vehicle covered →
▲high

Suspension

VS3FEDERB
1,232 vehicles 77% reported repaired
Problem Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter vehicles. The spring U-bolts for the rear axle may have reduced strength due to improper heat-treatment, which can cause the rear axle to shift out of position. Risk An axle that moves out of position can cause a loss of vehicle control, increasing the risk of a crash. Fix Dealers will replace the spring U-bolts, free of charge. Owner notification letters were mailed August 23, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDERB.
NHTSA campaign 24V517000 reported Jul 9, 2024 Daimler Vans USA, LLC the full filing, and every vehicle covered →

These are vehicle campaigns — the ones the automaker filed against this model. NHTSA also records equipment recalls, filed by a parts maker against a component (a tyre, a child seat, an aftermarket part), and those are not listed here or counted above. nhtsa.gov/recalls shows both for a VIN.

Whether any of this applies to one specific Sprinter

A campaign covers a build range, not a model year, so two identical-looking cars from 2024 can differ. Both of these check a VIN against the manufacturer’s own list, free, in about ten seconds. Mercedes-Benz publishes its own lookup because federal rule 49 CFR 573.15 requires it to, and to keep it current to within seven days.

Hear about a recall before the letter does

The manufacturer’s letter is the last step of a recall: it has up to 60 days after filing to mail owners, at the address on the registration. We email you the day NHTSA posts a recall on the 2024 Mercedes-Benz Sprinter, with what to do next. Nothing else, ever — no newsletter, no marketing, one-click unsubscribe in every message.

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Parts & accessories for the 2024 Mercedes-Benz Sprinter

Search by fitment on eBay Motors — OEM take-offs, aftermarket, and the trim pieces dealers no longer stock. The listing and the price are the seller's.

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Owner complaints

Source: NHTSA complaint database
16complaints filed

1 involved a crash · 1 a fire · 0 injuries · 0 deaths reported

5.1 per 10,000 built · Mercedes-Benz reported 31,167 Sprinter built (its Early Warning production report to NHTSA)

Filed per year: 2024: 4 · 2025: 5 · 2026: 7

Most-cited components

Unspecified 5
Service Brakes 4
Power Train 2
Electrical System 2
Seat Belts 2
Visibility/Wiper 1

In owners' own words

Filed with NHTSA by the people who own these cars, one per problem area. Quoted as written, with anything identifying removed.

My vehicle was inspected and it was found that the seatbelt B-pillar anchor bolt was stripped at the factory. This problem seems widespread online
Seat Belts Jun 27, 2026 NHTSA owner report · ODI 11746883
2024 Mercedes-Benz Sprinter 2500 experienced unusually rapid brake, tire, and battery wear at low mileage. Front brakes required replacement at approximately 29,000 miles. Rear brakes were already worn low by approximately 37,000 miles. Rear tires required replacement by approximately 37,000 miles.
Service Brakes Apr 23, 2026 NHTSA owner report · ODI 11733239
The contact owns a 2024 Mercedes-Benz Sprinter 3500 equipped with Kumho Tires, Tire Line: Crugen Premium, Tire Size: 215/85/R16, DOT Number: 1H23PLDV9. The contact stated that while driving 65 MPH with his wife and dog inside the vehicle, the contact heard an abnormally loud sound coming from the front passenger’s side wheel.
Tires at 5,000 miles Apr 1, 2026 NHTSA owner report · ODI 11728494
Vehicle: 2024 Mercedes-Benz Sprinter VIN: Mileage: 148,000 The vehicle is experiencing a serious safety-related defect where the starter motor remains engaged even after the engine is turned off.
Electrical System Mar 20, 2026 NHTSA owner report · ODI 11725922
Complaint Description I am filing this complaint with the National Highway Traffic Safety Administration regarding a safety issue with my new Mercedes Benz Sprinter 2500. I purchased this vehicle brand new from Mercedes Benz Manhattan. From the first day of ownership, I began experiencing multiple serious problems with the van.
Engine Mar 15, 2026 NHTSA owner report · ODI 11724480
We purchased a new 2025 Jayco Melbourne and afterwards discovered the MBZ 3500 Chassis was a 2024.(6/19/2024) A 2025 MBZ 3500 chassis has a TPMS -factory installed system; 2024 no TPMS. I started to install an aftermarket TPMS and noted the tire valve stems were rubber.
Wheels Jun 12, 2025 NHTSA owner report · ODI 11666477

Complaint counts are raw owner reports to NHTSA, not verified defects, and scale with how many were sold. Use them to spot patterns, not to rank.

Crash ratings

Source: NHTSA NCAP
ConfigurationOverallFrontalSideRolloverRollover risk
PV AWDnot ratednot ratednot rated★☆☆☆☆99%
PV RWDnot ratednot ratednot rated★☆☆☆☆92%
PV RWDnot ratednot ratednot rated★☆☆☆☆99%

NHTSA New Car Assessment Program. Standard driver-assist: forward collision warning.

Service bulletins & campaigns

Source: NHTSA manufacturer communications
Communicationsfiled with NHTSA 362
Most recentmanufacturer date 2026-09-29
Kindsas classified by NHTSA 334 service bulletins, 20 service campaigns, 4 over-the-air updates

Most often about: Engine, Fuel/Propulsion System, Power Train, Unknown Or Other, Structure.

  • LI54_71_N_080985_1 Service bulletin
    2026-09-29 · Service Brakes
  • Brakes may lock up when reversing at slow speeds Complaint When reversing slowly, the vehicle erroneously triggers an emergency braking event, causing the brakes to lock up. Engine may not start following a key cycle. Cause The vehicle triggers a maneuvering or emergency braking event while reversing. The customer must then immediately park the vehicle (ignition Switched OFF) The hydraulic pressur
  • LI82_85_N_080972_1 Service bulletin
    2026-09-19 · Unknown Or Other
  • Unavailability of MB Apps Complaint A popup is seen on the HU with the message "data connection temporarily not available". Cause MB Apps is officially sundowned for all vehicles with NTG5 Head Unit Variant. Remedy No support available for NTG5 Head Unit Variants for MB App related topics.
  • LI28_00-N-079097_1_en Service bulletin
    2026-08-26 · Power Train
  • Complaint While driving through muddy / sandy/ off road terrain "4Matic Currently Unavailable" message on the dash Cause This vehicle is not equipped with a fixed force distribution AWD, rather force is only applied to the front axle according to ESP calculations. As per GF28.00‑D‑ 9900A: "vehicles with 4MATIC all‑wheel system and variable force distribution, an electronically regulated multiplate
  • LI20_10-N-080868_1_en Service bulletin
    2026-08-06 · Power Train
  • Complaint The coolant warning lamp may be displayed in the instrument cluster. The malfunction indicator lamp (MIL) may also be illuminated. Cause Moisture or corrosion may be present in the connector of the low‑temperature circuit switchover valve (Y97/6) or coolant pump 1 (M75/11). Remedy Inspect the connectors and pins at the low‑temperature circuit switchover valve and coolant pump 1 for moist
  • LI18_40-N-080867_1_en Service bulletin
    2026-08-05 · Power Train
  • OM654 Engine Oil Consumption Complaint The customer may report repeated low engine oil level warnings in the instrument cluster. The customer may also state that engine oil must be added between scheduled maintenance intervals. During diagnosis, oil residue may be observed at the oil filler neck, cylinder head cover, crankcase ventilation connection, charge air pipes, charge air cooler, intake tra
  • LI07_02-N-079573_2_en Service bulletin
    2026-08-05 · Fuel/Propulsion System
  • Oil Leak at Crankcase Near the High-pressure Fuel Pump OM654 Complaint Visible oil leak at the crankcase near the mounting area of the high‑pressure fuel pump on OM654 engines. Cause Oil leakage near the high‑pressure fuel pump may result from insufficient sealing performance of the jump shaft seal and/or reduced sealing effectiveness at the interface between the high‑pressure fuel pump and crankc
  • LI09_41-N-079165_2_en Service bulletin
    2026-08-03 · Engine
  • Complaint Low Coolant warning with possible engine misfire caused by a leaking Charge Air Cooler (Intercooler), accompanied by one or more of the following possible fault codes related to the coolant system: P30040B: Component 'Temperature sensor downstream of charge air cooler' has an open circuit or short circuit to positive. P25567B: Sensor 'Coolant level' has a malfunction. The fluid level is
  • 2026070003 Service campaign
    2026-07-24 · Unknown Or Other
  • An authorized Mercedes-Benz eSprinter dealer will update the drivetrain control unit on the affected vehicles. An authorized Mercedes-Benz Sprinter dealer will update the engine control unit on the affected vehicles.

A service bulletin is the manufacturer telling its dealers how to diagnose or repair a known condition. It is not a recall, not a finding that the vehicle is defective, and the work is not automatically free — though a bulletin is often what a dealer works from when you describe a symptom, so quoting the document number can save a diagnosis. The count is every communication filed; the list shows the most recent, one entry per campaign, because a single campaign is usually filed as several documents on the same day. The summaries are NHTSA's; the full documents come from the manufacturer.

At the New York inspection station

Source: New York State DMV

In New York’s inspection lanes over the 12 months to Oct 10, 2026, the 2024 Mercedes-Benz Sprinter failed the safety inspection on 0.86% of first inspections — close to the 0.74% for every 2024 model-year vehicle inspected.

New York inspections 0.86%

failed the safety inspection

701 initial inspections of 689 vehicles.

MeasureThe 2024 SprinterEvery 2024 vehicleBehind it
Failed the safety inspection0.86%0.74%701
Air-bag warning lamp stayed lit0.29%0.17%701
Miles driven a year11,7969,424odometer at inspection
Average odometer25,83221,104odometer at inspection

Fewer than 200 emissions tests are on file for it, so no emissions rate is shown. First inspections only, so a car that failed and came back is counted once; private and special plates, not taxis, livery or commercial plates. A rate appears only where at least 200 inspections stand behind it. “Every 2024 vehicle” is every 2024 model-year car, SUV and pickup inspected in the same window, all makes. This is the state’s record of test results, not a reliability score by itself. Source: New York State Department of Motor Vehicles, Vehicle Inspections (data.ny.gov, Open NY terms).

Common questions about the 2024 Sprinter

Source: EPA, NHTSA and manufacturer press kits

Does the 2024 Mercedes-Benz Sprinter have any recalls?

NHTSA has posted 4 recall campaigns for the 2024 Mercedes-Benz Sprinter. The most serious on file is 25V725000, covering Structure. Check your own VIN at nhtsa.gov/recalls; a recall applies to specific build ranges, not every car.

How safe is the 2024 Mercedes-Benz Sprinter?

NHTSA has not published a crash-test rating for the 2024 Mercedes-Benz Sprinter yet. On the recall record WhichTrim grades it C (75/100), which measures open and severe recalls rather than crash protection.

What are the dimensions of the 2024 Mercedes-Benz Sprinter?

Transport Canada measured it at 233.5–290.2 in long, 79.5 in wide (body, without mirrors), 96.5–117.7 in tall, on a 144.1–170.1 in wheelbase. Curb weight: 4,696–6,173 lb depending on configuration. Those are its measurements of the North American versions; every figure is in the table above.

What do owners complain about on the 2024 Mercedes-Benz Sprinter?

Owners have filed 16 complaints with NHTSA about the 2024 Mercedes-Benz Sprinter, most often about unspecified, service brakes, power train. Of those, 1 involved a crash, 1 a fire. Complaints are unverified owner reports, so treat the pattern as a signal and the individual report as an anecdote.

Are there service bulletins for the 2024 Mercedes-Benz Sprinter?

The manufacturer has filed 362 service bulletins and related communications with NHTSA for the 2024 Mercedes-Benz Sprinter, most often covering engine, fuel/propulsion system, power train. The most recent is dated 2026-09-29. A bulletin is not a recall: it is the repair procedure a manufacturer sends its dealers for a condition it knows about, and the work is not automatically paid for. It is still worth knowing — if the symptom matches, quoting the bulletin number at the service desk can save a diagnosis. The document numbers and summaries are listed above.

How does the 2024 Mercedes-Benz Sprinter do at state inspection?

In New York’s inspection lanes over the 12 months to Oct 10, 2026, the 2024 Mercedes-Benz Sprinter failed the safety inspection on 0.86% of first inspections — close to the 0.74% for every 2024 model-year vehicle inspected. The figures are New York State DMV’s own inspection records, first inspections only, and the table above sets each one against every vehicle of the same model year.

What we hold, and what an empty row means

Paid vehicle-history reports will not tell you the difference between “nothing happened to this car” and “we never received that record” — both of the big two say as much in their own help pages. Most of what is on this page comes from complete federal registers, so we can tell you which is which, row by row.

DataHeldSourceWhat it covers — or what empty means
Fuel economy & configurationsnoneEPA certification recordsThe EPA does not certify vehicles rated over 8,500 lb GVWR, so heavy-duty nameplates have no entry at all.
Emission certificatesnoneEPA emission certificatesThe EPA published no certificate we could match to a configuration on this page.
Recalls4NHTSA recall campaignsA complete federal register: every campaign covering this model year, with severity and advisory flags.
Owner complaints16NHTSA complaint databaseAlso complete, but unverified: these are reports owners filed, not findings. Counts scale with how many were sold.
Crash ratings3 testedNHTSA NCAPOnly the configurations NHTSA chose to crash-test, which is never all of them.
Service bulletins362NHTSA manufacturer communicationsEverything the manufacturer told its dealers about a defect or malfunction, short of a recall.
InvestigationsnoneNHTSA Office of Defects InvestigationNo defect investigation has been opened.
Driver-assist crash reportsnoneNHTSA Standing General Order 2021-01No report has been filed. Only entities named in the order report, and only crashes they hear of — so this is also what an unequipped car, or a manufacturer without telematics, looks like.
Specifications filed with NHTSA9 fieldsNHTSA vPIC, decoded from VIN patternsWhat the manufacturer filed under the federal VIN rule — a configuration, not the full trim ladder.
Measured dimensions7 fieldsTransport Canada, Canadian Vehicle SpecificationsLength, width, height, wheelbase, track and curb weight, measured on the North American versions.
Trims, pricing & equipmentnoneManufacturer press kitWe have not transcribed a press kit for this model year yet. This is our gap, not the manufacturer's — the one row here where an empty cell means we are behind.

Rebuilt nightly; this page was generated 2026-10-26. Every figure above is traceable to the source named beside it, and the JSON for this page carries the same values with their identifiers.

Sources & method

Safety Signal starts every model-year at 100 and subtracts points per open NHTSA recall campaign by severity: critical 15 (fire risk, park-outside or do-not-drive advisories), high 8 (brakes, steering, airbags, loss of drive power, structure, battery), moderate 6, minor 3 (software, labels, lighting fixed by an update). The most serious recall counts in full and each further one counts 85% of the one before, because a vehicle sold in millions is recalled more often than a rare one without being more dangerous — and because a flat subtraction bottomed the scale out, scoring a vehicle with 22 recalls within a point of one with six. A ≥ 90, B ≥ 80, C ≥ 70, D ≥ 60, otherwise F. Read it as what it counts: recall campaigns on the federal record, weighted by severity. The damping reduces the sales bias by roughly 40% but does not remove it: like our complaint counts, this is not normalized by how many were sold, so a best-seller still scores somewhat worse than an obscure model with the same real risk. NHTSA crash ratings, do-not-drive and park-outside advisories, and the crash, fire, injury and death counts in owner complaints are reported separately on every page and never blended into the letter — a vehicle can hold five stars and a poor letter at once, and where that happens we say so rather than leave you to notice. Because the scale subtracts from a clean sheet, a model year too new to have been recalled, complained about or bulletined scores full marks on an empty record; we label those grades provisional rather than present them as earned.

EPA figures come from fueleconomy.gov vehicle records. Recalls, complaints, investigations and crash ratings come from NHTSA's public flat files, refreshed nightly.

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