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2024 Mercedes-Benz Sprinter

Van
0 EPA-rated configurations
Data refreshed 2026-09-11
D
Safety Signal
68 / 100 from the NHTSA recall record
RecallsNHTSA campaigns4
Complaintsowner reports to NHTSA16
Crash ratingNHTSA overall—
2025202420232022202120202019201820172016

The 2024 Mercedes-Benz Sprinter is a van; vehicles over 8,500 lb GVWR are not certified for fuel economy by the EPA, so this page is built from NHTSA's recall, complaint and investigation records. NHTSA lists 4 recall campaigns for this model year, which gives it a Safety Signal grade of D. Owners have filed 16 complaints, most often about the service brakes.

Specs & fuel economy

Source: EPA fueleconomy.gov

No EPA fuel-economy record: the EPA does not certify vehicles over 8,500 lb GVWR. Recall, complaint and investigation data below come from NHTSA.

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Recalls (4)

Source: NHTSA recall database
▲high

Structure

VS3RASCHW
366 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter 2500 vehicles. The right longitudinal frame member may not be reinforced properly, decreasing the structural integrity of the third-row seats.RiskThird-row seats with inadequate strength may fail to protect occupants, increasing the risk of injury in a crash.FixDealers will inspect and repair the frame, as necessary, free of charge. Owner notification letters were mailed December 17, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RASCHW. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 31, 2025.
NHTSA campaign 25V725000reported Oct 24, 2025Daimler Vans USA, LLC
▲high

Structure

VS3LAENGST
4 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz Sprinter 2500 and Sprinter 3500 vehicles. The longitudinal frame members may not be reinforced properly.RiskFrame members with inadequate strength may reduce the vehicle's performance in a crash, increasing the risk of injury.FixDealers will inspect and repair the frame, as necessary, free of charge. Owner notification letters were mailed December 18, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VVS3LAENGST. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 19, 2025.
NHTSA campaign 25V609000reported Sep 12, 2025Daimler Vans USA, LLC
▲high

Parking Brake

VS3HALHAN
88 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz Sprinter vehicles. The parking brake cable bracket welds may fail and disengage the parking brake. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems."RiskParking brake failure can result in a vehicle rollaway, increasing the risk of a crash.FixDealers will inspect and repair the parking brake cable bracket as necessary, free of charge. Owner notification letters were mailed April 30, 2025. Owners may contact DVUSA customer service at 877-762-8267. DVUSA's number for this recall is VS3HALHAN.
NHTSA campaign 25V135000reported Feb 28, 2025Daimler Vans USA, LLC
▲high

Suspension

VS3FEDERB
1,232 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter vehicles. The spring U-bolts for the rear axle may have reduced strength due to improper heat-treatment, which can cause the rear axle to shift out of position.RiskAn axle that moves out of position can cause a loss of vehicle control, increasing the risk of a crash.FixDealers will replace the spring U-bolts, free of charge. Owner notification letters were mailed August 23, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDERB.
NHTSA campaign 24V517000reported Jul 9, 2024Daimler Vans USA, LLC

Owner complaints

Source: NHTSA complaint database
16complaints filed

1 involved a crash · 1 a fire · 0 injuries · 0 deaths reported

Filed per year: 2024: 4 · 2025: 5 · 2026: 7

Most-cited components

Unspecified5
Service Brakes3
Power Train2
Electrical System2
Seat Belts2
Service Brakes, Air1

What owners describe

“My vehicle was inspected and it was found that the seatbelt B-pillar anchor bolt was stripped at the factory. This problem seems widespread online.”Jun 27, 2026 · Seat Belts · NHTSA owner report
“I removed the drive side seat belt bolt in order to remove the pillar it is mounted to and found the bolt extremely hard to turn and ultimately somewhat stripped upon removal. The bolt remains defiant in re-installation procedure. The passenger side was removed without stripping but did attempt to cross-thread itself u…”Apr 30, 2026 · Seat Belts · NHTSA owner report
“2024 Mercedes-Benz Sprinter 2500 experienced unusually rapid brake, tire, and battery wear at low mileage. Front brakes required replacement at approximately 29,000 miles. Rear brakes were already worn low by approximately 37,000 miles. Rear tires required replacement by approximately 37,000 miles. Vehicle battery also…”Apr 23, 2026 · Service Brakes · NHTSA owner report

Complaint counts are raw owner reports to NHTSA, not verified defects, and scale with how many were sold. Use them to spot patterns, not to rank.

Crash ratings

Source: NHTSA NCAP
ConfigurationOverallFrontalSideRolloverRollover risk
PV AWDnot ratednot ratednot rated★☆☆☆☆99%
PV RWDnot ratednot ratednot rated★☆☆☆☆92%
PV RWDnot ratednot ratednot rated★☆☆☆☆99%

NHTSA New Car Assessment Program. Standard driver-assist: forward collision warning.

Other Sprinter model years

A

2025 Mercedes-Benz Sprinter

1 recalls · 2 complaints

F

2023 Mercedes-Benz Sprinter

7 recalls · 36 complaints

F

2022 Mercedes-Benz Sprinter

7 recalls · 49 complaints

F

2021 Mercedes-Benz Sprinter

18 recalls · 62 complaints

F

2020 Mercedes-Benz Sprinter

25 recalls · 103 complaints

F

2019 Mercedes-Benz Sprinter

51 recalls · 115 complaints

F

2018 Mercedes-Benz Sprinter

10 recalls · 25 complaints

F

2017 Mercedes-Benz Sprinter

9 recalls · 41 complaints

F

2016 Mercedes-Benz Sprinter

16 recalls · 92 complaints

Sources & method

Safety Signal starts every model-year at 100 and subtracts points per open NHTSA recall campaign by severity: critical 15 (fire risk, park-outside or do-not-drive advisories), high 8 (brakes, steering, airbags, loss of drive power, structure, battery), moderate 6, minor 3 (software, labels, lighting fixed by an update). Floor 35. A ≥ 90, B ≥ 80, C ≥ 70, D ≥ 60, otherwise F. Complaint counts and NHTSA crash ratings are shown separately and are not blended into the grade.

EPA figures come from fueleconomy.gov vehicle records. Recalls, complaints, investigations and crash ratings come from NHTSA's public flat files, refreshed weekly.

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