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2023 Mercedes-Benz Sprinter

Van
0 EPA-rated configurations
Data refreshed 2026-09-11
F
Safety Signal
35 / 100 from the NHTSA recall record
Recalls2 critical7
Complaintsowner reports to NHTSA36
Crash ratingNHTSA overall—
2025202420232022202120202019201820172016

The 2023 Mercedes-Benz Sprinter is a van; vehicles over 8,500 lb GVWR are not certified for fuel economy by the EPA, so this page is built from NHTSA's recall, complaint and investigation records. NHTSA lists 7 recall campaigns for this model year, 2 rated critical, which gives it a Safety Signal grade of F. Owners have filed 36 complaints, most often about the power train.

Specs & fuel economy

Source: EPA fueleconomy.gov

No EPA fuel-economy record: the EPA does not certify vehicles over 8,500 lb GVWR. Recall, complaint and investigation data below come from NHTSA.

Factory warranty running out?

The 2023 Mercedes-Benz Sprinter is in the years where transmission, electronics and drivetrain repairs land on the owner. Compare extended-coverage quotes in about two minutes.

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Recalls (7)

Source: NHTSA recall database
▲high

Structure

VS3RASCHW
366 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter 2500 vehicles. The right longitudinal frame member may not be reinforced properly, decreasing the structural integrity of the third-row seats.RiskThird-row seats with inadequate strength may fail to protect occupants, increasing the risk of injury in a crash.FixDealers will inspect and repair the frame, as necessary, free of charge. Owner notification letters were mailed December 17, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RASCHW. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 31, 2025.
NHTSA campaign 25V725000reported Oct 24, 2025Daimler Vans USA, LLC
▲high

Suspension

VS3FEDERB
1,232 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter vehicles. The spring U-bolts for the rear axle may have reduced strength due to improper heat-treatment, which can cause the rear axle to shift out of position.RiskAn axle that moves out of position can cause a loss of vehicle control, increasing the risk of a crash.FixDealers will replace the spring U-bolts, free of charge. Owner notification letters were mailed August 23, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDERB.
NHTSA campaign 24V517000reported Jul 9, 2024Daimler Vans USA, LLC
!critical

Electrical System

VS3HVERSL
99 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. A 12-Volt ground connection may not be secured properly, which can result in the ground connection overheating and a loss of drive power.RiskAn overheated ground connection can increase the risk of a fire, and a loss of drive power can increase the risk of a crash.FixDealers will inspect and repair the 12-Volt ground connection, as necessary free of charge. Owner notification letters were mailed May 3, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HVERSL.
NHTSA campaign 24V225000reported Mar 24, 2024Daimler Vans USA, LLC
!critical

Electrical System

VS3BEFHAU
828 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. The main wiring harness may chafe against the drive shaft and short circuit, which can result in a loss of drive power, power steering, and brake system control.RiskA short circuit increases the risk of a fire. In addition, a loss of drive power, power steering, and brake system control increases the risk of a crash.FixDealers will inspect the routing of the main wiring harness and correct it, as necessary, free of charge. Owner notification letters were mailed April 5, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BEFHAU.
NHTSA campaign 24V166000reported Mar 1, 2024Daimler Vans USA, LLC
▲high

Structure

VS3TREWAN
387 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2019-2023 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The partition wall may be missing bolts, allowing the wall to detach during a crash.RiskA detached partition wall can increase the risk of injury.FixDealers will inspect and secure the partition wall as necessary, free of charge. Owner notification letters are expected to be mailed February 16, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3TREWAN.
NHTSA campaign 23V876000reported Dec 21, 2023Daimler Vans USA, LLC
▲high

Suspension

VS3FEDDOR
33 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. The front left suspension strut bolt may not be secured properly, which can result in a loss of steering control.RiskA loss of steering control can increase the risk of a crash.FixDealers will inspect the front left suspension strut bolt connection and repair the body contact surface as necessary, free of charge. Owner notification letters were mailed January 31, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDDOR.
NHTSA campaign 23V849000reported Dec 15, 2023Daimler Vans USA, LLC
▲high

Structure

VS3LACKHA
131 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2021-2023 Mercedes-Benz Sprinter and 2021 Freightliner Sprinter vehicles. The topcoat paint formula may cause the windows and interior lashing rails to be insufficiently bonded to the vehicle.RiskAn insufficiently bonded window can detach during a crash, and objects secured to an insufficiently bonded interior lashing rail can detach, increasing the risk of injury.FixDealers will inspect the paint adhesion and repair it as necessary, free of charge. Depending on the extent of any damage, DVUSA may offer to repurchase the vehicle. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. Owner notification letters were mailed November 4, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3LACKHA.
NHTSA campaign 23V806000reported Dec 1, 2023Daimler Vans USA, LLC

Owner complaints

Source: NHTSA complaint database
36complaints filed

0 involved a crash · 1 a fire · 0 injuries · 0 deaths reported

Filed per year: 2023: 9 · 2024: 17 · 2025: 5 · 2026: 5

Most-cited components

Power Train8
Unspecified6
Engine5
Forward Collision Avoidance4
Fuel/Propulsion System4
Electrical System3

What owners describe

“On January 19, 2026, my neighbors / daughter noticed smoke was coming from under the van that had been parked for over 3 hours. Shortly after, he confirmed the van had caught fire. I asked him to call the fire department.”Jul 3, 2026 · Electrical System · NHTSA owner report
“The contact owns a 2023 Mercedes-Benz Sprinter 3500. The contact stated that while driving 65 MPH, there was an abnormal metal grinding sound coming from the rear of the vehicle. While driving at various speeds, the vehicle went into LIMP Mode. The transmission was shifted into neutral(N) and the vehicle was restarted.…”Jul 2, 2026 · Engine And Engine Cooling · NHTSA owner report
“The contact owns a 2023 Mercedes-Benz Sprinter 3500. The contact stated that while driving approximately 35-40 MPH, the vehicle went into LIMP Mode. The contact was able to shift to neutral and restart the vehicle. The failure reoccurred at approximately 40,000. The failure became more frequent and was recurring every …”Jul 2, 2026 · Engine · NHTSA owner report

Complaint counts are raw owner reports to NHTSA, not verified defects, and scale with how many were sold. Use them to spot patterns, not to rank.

Crash ratings

Source: NHTSA NCAP
ConfigurationOverallFrontalSideRolloverRollover risk
PV AWDnot ratednot ratednot rated★☆☆☆☆99%
PV RWDnot ratednot ratednot rated★☆☆☆☆92%
PV RWDnot ratednot ratednot rated★☆☆☆☆99%

NHTSA New Car Assessment Program. Standard driver-assist: forward collision warning, automatic emergency braking.

Other Sprinter model years

A

2025 Mercedes-Benz Sprinter

1 recalls · 2 complaints

D

2024 Mercedes-Benz Sprinter

4 recalls · 16 complaints

F

2022 Mercedes-Benz Sprinter

7 recalls · 49 complaints

F

2021 Mercedes-Benz Sprinter

18 recalls · 62 complaints

F

2020 Mercedes-Benz Sprinter

25 recalls · 103 complaints

F

2019 Mercedes-Benz Sprinter

51 recalls · 115 complaints

F

2018 Mercedes-Benz Sprinter

10 recalls · 25 complaints

F

2017 Mercedes-Benz Sprinter

9 recalls · 41 complaints

F

2016 Mercedes-Benz Sprinter

16 recalls · 92 complaints

Sources & method

Safety Signal starts every model-year at 100 and subtracts points per open NHTSA recall campaign by severity: critical 15 (fire risk, park-outside or do-not-drive advisories), high 8 (brakes, steering, airbags, loss of drive power, structure, battery), moderate 6, minor 3 (software, labels, lighting fixed by an update). Floor 35. A ≥ 90, B ≥ 80, C ≥ 70, D ≥ 60, otherwise F. Complaint counts and NHTSA crash ratings are shown separately and are not blended into the grade.

EPA figures come from fueleconomy.gov vehicle records. Recalls, complaints, investigations and crash ratings come from NHTSA's public flat files, refreshed weekly.

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