Mercedes-Benz and Freightliner service campaign 2026070003
What it saysAn authorized Mercedes-Benz eSprinter dealer will update the drivetrain control unit on the affected vehicles. NHTSA’s full summary ↓
Mercedes-Benz and Freightliner filed this with NHTSA as a service campaign dated Jul 24, 2026, received Aug 3, 2026. It names 10 model years across Mercedes-Benz and Freightliner (2023–2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
One page for every brand it was filed under. Each brand’s bulletins: Mercedes-Benz · Freightliner.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationPicked out of NHTSA’s summary below, word for word. The document itself is the record, and the dealer checks the VIN.
An authorized Mercedes-Benz eSprinter dealer will update the drivetrain control unit on the affected vehicles. An authorized Mercedes-Benz Sprinter dealer will update the engine control unit on the affected vehicles.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 2026070003 | Service campaign | Jul 24, 2026 | 11035561 | PDF, 384 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themMercedes-Benz 2 model years
Freightliner 8 model years
Also filed against: 2023 Freightliner Sprinter 1500; 2024 Freightliner Sprinter 1500; 2023 Freightliner Sprinter 2500; 2024 Freightliner Sprinter 2500; 2023 Freightliner Sprinter 3500; 2024 Freightliner Sprinter 3500; 2023 Freightliner Sprinter 4500; 2024 Freightliner Sprinter 4500.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 2 model years this bulletin names have filed 54 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Mercedes-Benz and Freightliner, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Mercedes-Benz and Freightliner 2026070003 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 2026070003 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does 2026070003 cover?
The manufacturer filed it against 10 model years across 2 brands (Mercedes-Benz and Freightliner): 2024 Mercedes-Benz Sprinter, 2023 Mercedes-Benz Sprinter, 2023 Freightliner Sprinter 1500, 2024 Freightliner Sprinter 1500, 2023 Freightliner Sprinter 2500, 2024 Freightliner Sprinter 2500 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.