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2020 Mercedes-Benz Sprinter

Van
0 EPA-rated configurations
Data refreshed 2026-09-11
F
Safety Signal
35 / 100 from the NHTSA recall record
Recalls3 critical25
Complaintsowner reports to NHTSA103
Crash ratingNHTSA overall—
2025202420232022202120202019201820172016

The 2020 Mercedes-Benz Sprinter is a van; vehicles over 8,500 lb GVWR are not certified for fuel economy by the EPA, so this page is built from NHTSA's recall, complaint and investigation records. NHTSA lists 25 recall campaigns for this model year, 3 rated critical, which gives it a Safety Signal grade of F. Owners have filed 103 complaints, most often about the electrical system.

Specs & fuel economy

Source: EPA fueleconomy.gov

No EPA fuel-economy record: the EPA does not certify vehicles over 8,500 lb GVWR. Recall, complaint and investigation data below come from NHTSA.

Factory warranty running out?

The 2020 Mercedes-Benz Sprinter is in the years where transmission, electronics and drivetrain repairs land on the owner. Compare extended-coverage quotes in about two minutes.

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Recalls (25)

Source: NHTSA recall database
▲high

Electrical System

VS3BELKOM
697 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter vehicles. The instrument cluster illumination may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."RiskA display that is too bright can make it difficult for the driver to see critical safety information, increasing the risk of a crash.FixDealers will update the instrument cluster software, free of charge. Owner notification letters were mailed January 31, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BELKOM.
NHTSA campaign 24V930000reported Dec 13, 2024Daimler Vans USA, LLC
▲high

Structure

VS3TREWAN
387 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2019-2023 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The partition wall may be missing bolts, allowing the wall to detach during a crash.RiskA detached partition wall can increase the risk of injury.FixDealers will inspect and secure the partition wall as necessary, free of charge. Owner notification letters are expected to be mailed February 16, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3TREWAN.
NHTSA campaign 23V876000reported Dec 21, 2023Daimler Vans USA, LLC
!critical

Structure

VS3QUERTR
9 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The connection between the propeller shaft bearing and crossmember may loosen, reducing vehicle control.RiskReduced vehicle control increases the risk of a crash. Additionally, the propeller shaft may damage the fuel tank during a crash, causing a leak and increasing the risk of a fire.FixDealers will inspect and replace the crossmember as necessary, free of charge. Owner notification letters were mailed April 19, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3QUERTR.
NHTSA campaign 23V874000reported Dec 21, 2023Daimler Vans USA, LLC
▲high

Structure

VS3ROHRAH
3,739 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The longitudinal frame members may be missing reinforcement fasteners, reducing vehicle stability and decreasing the structural integrity of the third-row seats.RiskReduced stability increases the risk of a crash. Additionally, the third-row seat mountings can fail, increasing the risk of injury during a crash.FixDealers will inspect and repair the frame members as necessary, free of charge. Owner notification letters were mailed March 4, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3ROHRAH.
NHTSA campaign 23V875000reported Dec 21, 2023Daimler Vans USA, LLC
▲high

Electrical System

VS3KOMBAUS
6,857 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The instrument cluster may fail to display any information when the vehicle is started.RiskA blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a crash.FixDealers will update the instrument cluster software on the affected vehicles, free of charge. Owner notification letters were mailed May 5, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMBAUS.
NHTSA campaign 23V204000reported Mar 24, 2023Daimler Vans USA, LLC
!critical

Visibility

8297010
52,993 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter VS30 and Freightliner Sprinter VS30 vehicles. The heating, ventilation, and air conditioning (HVAC) blower motor circuit may be inadequate, which can allow the wiring harness to overheat.RiskA wiring harness that overheats increases the risk of a fire.FixOwners are advised to only operate the HVAC front blower in manual (not automatic) mode whenever the engine is on. Do not use the maximum blower or lowest/highest temperature settings until the remedy is performed. Dealers will relocate and replace the fuse and wiring harness, free of charge. Owner notification letters were mailed June 26, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 8297010.
NHTSA campaign 23V100000reported Feb 17, 2023Daimler Vans USA, LLC
▲high

Power Train

22V2790611,2,3
124,305 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with a manual parking brake and 7-speed automatic transmission. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in vehicle rollaway.RiskVehicle rollaway increases the risk of a crash.FixDealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's numbers for this recall are 22V2790611, 22V2790612, and 22V2790613.
NHTSA campaign 22V796000reported Oct 21, 2022Daimler Vans USA, LLC
○minor

Electrical System

VS2SIMKOM/VS3SIMKOM
19,937 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-Benz Sprinter vehicles. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.RiskA disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.FixThe communication module software will be updated through an Over-the-Air (OTA) update, or by a dealer, free of charge. Owner notification letters were mailed October 13, 2022. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2SIMKOM/VS3SIMKOM.
NHTSA campaign 22V360000reported May 20, 2022Daimler Vans USA, LLC
○minor

Back Over Prevention

VS3KOMRUE
12,086 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."RiskAn inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.FixDealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 20, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMRUE.
NHTSA campaign 22V281000reported Apr 27, 2022Daimler Vans USA, LLC
○minor

Electrical System

VS3PA27 ERI/ERO
48,400 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. A software error in the park lock system may allow the vehicle to move after the gear selector has been placed in the Park 'P' position without the parking brake applied.RiskUnintentional vehicle movement can increase the risk of a crash.FixDealers will update the electronic stability program control unit software, free of charge. Owner notification letters were mailed February 11, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3PA27 ERI/ERO.
NHTSA campaign 21V972000reported Dec 15, 2021Daimler Vans USA, LLC
▲high

Service Brakes, Hydraulic

VS3BRESCHE
1 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling one 2020 Mercedes-Benz Sprinter vehicle. The front axle was equipped with the incorrect-size brake discs.RiskThe incorrect-size brake discs may affect braking performance, extending the distance required to stop the vehicle and increasing the risk of a crash.FixA dealer will replace the brake discs, free of charge. Owner notification letters were mailed December 13, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BRESCHE.
NHTSA campaign 21V854000reported Nov 3, 2021Daimler Vans USA, LLC
○minor

Back Over Prevention

VS3UXPOBOX
33,437 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."RiskA backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.FixThe multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. DVUSA issued owners an interim notification on July 23, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3UXPOBOX.
NHTSA campaign 21V411000reported Jun 2, 2021Daimler Vans USA, LLC
▲high

Electrical System

VS3DREHSEL
4,078 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling 2019-2021 Mercedes Benz Sprinter and Freightliner Sprinter vehicles equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.RiskDamage to the wiring harness can prevent the side air bag within the seat to deploy inadvertently or not deploy as designed, increasing the risk of injury.FixDealers will attach the mounting clip to the correct position, free of charge. Owner notification letters were mailed on August 11, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DREHSEL.
NHTSA campaign 21V410000reported Jun 2, 2021Daimler Vans USA, LLC
▲high

Structure

VS3TURSCHA
2,016 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2020 Mercedes-Benz Sprinter vehicles. The screws for the front door hinges may not have been tightened properly.RiskLoose door hinge screws could change the gap between the door and vehicle body, increasing the risk of injury in the event of a crash.FixDealers will check the screws and tighten them as necessary, free of charge. Owner notification letters were mailed June 18, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3TURSCHA.
NHTSA campaign 21V359000reported May 17, 2021Daimler Vans USA, LLC
▲high

Steering

NV3LETULPX
4,444 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach and cause hydraulic fluid to leak.RiskA hydraulic fluid leak may cause a sudden loss of power steering assist, increasing the risk of a crash.FixDVUSA will notify owners, and dealers will install a screw-type clamp, free of charge. Owner notification letters were mailed on May 28, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is NV3LETULPX.
NHTSA campaign 21V241000reported Apr 6, 2021Daimler Vans USA, LLC
▲high

Electrical System

VS3DISPKI
1,285 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The multifunctional display in the instrument cluster may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."RiskA display that is too bright can hinder the driver's vision, increasing the risk of a crash.FixDVUSA will notify owners, and dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed on May 28, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DISPKI.
NHTSA campaign 21V235000reported Apr 5, 2021Daimler Vans USA, LLC
▲high

Latches/Locks/Linkages

VS3SCHIEBT
56 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter vehicles equipped with an optional electric sliding door. The auxiliary lock on the sliding door may be the incorrect type for an electric sliding door. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."RiskIn the event of a crash, the sliding door could dislocate more than intended, and increase the risk of injury to vehicle occupants.FixDVUSA will notify owners, and dealers will convert the sliding door from electric to manual function, free of charge. Owner notification letters were mailed January 20, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SCHIEBT.
NHTSA campaign 21V153000reported Mar 10, 2021Daimler Vans USA, LLC
▲high

Service Brakes, Hydraulic

VS3BREBOL
56,534 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The retaining washer and bolt that connect the brake pedal to the bearing block, may come loose and detach. This could cause the brake lights to stay illuminated, even when the brake pedal is not pressed.RiskMalfunctioning brake lights can fail to alert other motorists of the driver's intention, increasing the risk of a crash.FixDVUSA will notify owners and dealers will secure a bearing bracket to brake pedal by retrofitting an additional retaining ring (with PNR A 907 994 01 00) at the bearing bracket of brake pedal, free of charge. DVUSA issued owners an interim notification on May 3, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BREBOL.
NHTSA campaign 21V152000reported Mar 10, 2021Daimler Vans USA, LLC
○minor

Back Over Prevention

VS3RUECON
198 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles equipped with the multimedia system "Connect 5" and a rearview camera. The rearview image may not display within 2 seconds from the start of the backing event. In addition, the rearview image may be obscured or covered by the visual display of the Emergency Call (eCall) pop-up window if the eCall system is activated while the reverse gear is engaged. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."RiskA delayed or obstructed rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.FixDVUSA will notify owners, and dealers will perform a software update on the vehicles, free of charge. The recall began March 5, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RUECON.
NHTSA campaign 21V077000reported Feb 17, 2021Daimler Vans USA, LLC
○minor

Electrical System

VSXHERMPOS
84,345 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2016-2020 Mercedes-Benz Metris and 2019-2020 Mercedes-Benz Sprinter vehicles. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.RiskFailure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.FixDVUSA will notify owners, and dealers will update the software communication module for the automatic emergency call system, free of charge. The recall began on May 5, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSXHERMPOS.
NHTSA campaign 21V055000reported Feb 5, 2021Daimler Vans USA, LLC
▲high

Service Brakes, Hydraulic

VS3BREPB
9,094 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with electric parking brakes. The rear brake calipers may leak brake fluid into the housing of the electric parking brake connected to the rear axle service brake system, allowing air to enter the hydraulic brake system.RiskAir in the brake system can result in extended brake pedal travel, increasing the risk of a crash.FixDVUSA will replace the rear brake calipers, free of charge. Owners notification letters were mailed on January 4, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BREPB.
NHTSA campaign 20V802000reported Dec 21, 2020Daimler Vans USA, LLC
▲high

Steering

NV3LETULPE
47,667 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2015-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach at their connection points under certain operating conditions, causing hydraulic fluid to leak.RiskThe sudden loss of power steering assist and hydraulic steering fluid leaking onto the roadway may increase the risk of a crash.FixDVUSA will notify owners, and dealers will check the return line connections of the power steering system, correcting it as needed, free of charge. The recall began December 23, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this campaign is NV3LETULPE.
NHTSA campaign 20V663000reported Oct 28, 2020Daimler Vans USA, LLC
▲high

Service Brakes, Hydraulic

VS3MONTLAU
463 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2020 Mercedes-Benz Sprinter vehicles. The outer area of the brake hoses on the front and rear axles may have been damaged during production.RiskOver time, the hose could begin to leak brake fluid, affecting the braking performance of the vehicle, including the potential loss of directional stability when braking, thereby increasing the risk of a crash.FixDVUSA will notify owners, and dealers will check the condition of the brake hoses on the front and rear axles and replace them as needed, free of charge. The recall began November 24, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3MONTLAU.
NHTSA campaign 20V631000reported Oct 14, 2020Daimler Vans USA, LLC
!critical

Fuel System, Gasoline

VS3SCHELLE
4,010 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling 2019-2020 Mercedes Benz and Freightliner Sprinters. The fuel line clamps may loosen and result in a fuel leak.RiskA fuel leak can increase the risk of a fire.FixDVUSA will notify owners, and dealers will check the fuel hose clamp connections and tighten or replace the components as needed, free of charge. DVUSA issued owners an interim notification on November 9, 2020. The recall began January 19, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SCHELLE.
NHTSA campaign 20V595000reported Sep 29, 2020Daimler Vans USA, LLC
▲high

Electrical System

VS3DREHSIK
11,013 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz and Freightliner Spinter vans (platform 970 (VS30)), equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.RiskIf the wiring harness is damaged, the side air bag within the seat may deploy inadvertently or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.FixDVUSA will notify owners, and an authorized Mercedes-Benz or Freightliner Sprinter dealer will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. The recall began August 24, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DREHSIK.
NHTSA campaign 20V322000reported Jun 3, 2020Daimler Vans USA, LLC

NHTSA defect investigations

Power Train:Automatic Transmission — Vehicle Rolls Away While in Park closed

The Office of Defects Investigation (ODI) of the National Highway Traffic Safety Administration (NHTSA) opened this PE after receiving 11 Vehicle Owner Questionnaires (VOQs) alleging that Model Year (MY) 2019 Mercedes-Benz (MB) Sprinter vans, configured for use as Amazon delivery vehicles or ambulances, roll away shortly after being shifted to park using the Auto-P function. A rollaway vehicle with no operator behind the steering wheel could potentially strike pedestrians, moving or parked vehicles or buildings, resulting in injury, fatality and/or property damage. Analysis of data provided by MB in response to the ODI Information Request (IR) letter showed a high failure rate. Following dis

Opened Aug 2, 2021 · closed May 27, 2022 · action PE21019

Owner complaints

Source: NHTSA complaint database
103complaints filed

4 involved a crash · 2 a fire · 0 injuries · 0 deaths reported

Filed per year: 2020: 8 · 2021: 22 · 2022: 35 · 2023: 18 · 2024: 10 · 2025: 7 · 2026: 3

Most-cited components

Electrical System29
Forward Collision Avoidance24
Power Train19
Engine16
Service Brakes12
Unspecified11

What owners describe

“This vehicle with 19711 mileage was parked in the driveway. The engine started normally, but a red error message stated, "Service Required Do Not Shift Gears Visit Dealer". I contacted the local dealership and Mercedes Roadside Assistance was not able to reset the software. The driveshaft was disconnected and two tow t…”Aug 24, 2026 · Power Train · NHTSA owner report
“We were driving on Rt. 32 north of Canaan Valley State Park in West Virginia. Suddenly the dashboard display began flickering on and off, displaying numerous multiple warning errors and alarms, and the windshield wipers began working and would not shut off. Turn signals would not function. Warning messages included ins…”Nov 12, 2024 · Visibility/Wiper · NHTSA owner report
“The contact owns a 2020 Mercedes Benz Sprinter 4500. The contact received notification of NHTSA Campaign Number: 22V695000 (Structure, Equipment) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufa…”Jul 29, 2024 · Structure · NHTSA owner report

Complaint counts are raw owner reports to NHTSA, not verified defects, and scale with how many were sold. Use them to spot patterns, not to rank.

Crash ratings

Source: NHTSA NCAP
ConfigurationOverallFrontalSideRolloverRollover risk
VAN AWDnot ratednot ratednot rated★☆☆☆☆99%
VAN RWDnot ratednot ratednot rated★☆☆☆☆92%
VAN RWDnot ratednot ratednot rated★☆☆☆☆99%

NHTSA New Car Assessment Program.

Other Sprinter model years

A

2025 Mercedes-Benz Sprinter

1 recalls · 2 complaints

D

2024 Mercedes-Benz Sprinter

4 recalls · 16 complaints

F

2023 Mercedes-Benz Sprinter

7 recalls · 36 complaints

F

2022 Mercedes-Benz Sprinter

7 recalls · 49 complaints

F

2021 Mercedes-Benz Sprinter

18 recalls · 62 complaints

F

2019 Mercedes-Benz Sprinter

51 recalls · 115 complaints

F

2018 Mercedes-Benz Sprinter

10 recalls · 25 complaints

F

2017 Mercedes-Benz Sprinter

9 recalls · 41 complaints

F

2016 Mercedes-Benz Sprinter

16 recalls · 92 complaints

Sources & method

Safety Signal starts every model-year at 100 and subtracts points per open NHTSA recall campaign by severity: critical 15 (fire risk, park-outside or do-not-drive advisories), high 8 (brakes, steering, airbags, loss of drive power, structure, battery), moderate 6, minor 3 (software, labels, lighting fixed by an update). Floor 35. A ≥ 90, B ≥ 80, C ≥ 70, D ≥ 60, otherwise F. Complaint counts and NHTSA crash ratings are shown separately and are not blended into the grade.

EPA figures come from fueleconomy.gov vehicle records. Recalls, complaints, investigations and crash ratings come from NHTSA's public flat files, refreshed weekly.

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