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Your vehicleHome›Mercedes-Benz›Sprinter› 2020
Mercedes-Benz · Van

2020 Mercedes-Benz Sprinter

Van
0 EPA-rated configurations
Data refreshed 2026-10-26
F
Safety Signal
42 / 100 from the NHTSA recall record
Recalls1 critical 25
Complaints4 crash · 2 fire reported 103
Crash ratingnot rated by NHTSA —
20262025202420232022202120202019201820172016

The 2020 Mercedes-Benz Sprinter is a van; vehicles over 8,500 lb GVWR are not certified for fuel economy by the EPA, so this page is built from NHTSA's recall, complaint and investigation records. NHTSA lists 25 recall campaigns for this model year, 1 rated critical, which gives it a Safety Signal grade of F. Owners have filed 103 complaints, most often about the electrical system.

Mercedes-Benz Sprinter — photograph via Wikimedia Commons
Mercedes-Benz Sprinter (1995 generation) · Photo: IFCAR · Public domain · Wikimedia Commons

Specs & fuel economy

Source: EPA fueleconomy.gov

No EPA fuel-economy record: the EPA does not certify vehicles over 8,500 lb GVWR. Recall, complaint and investigation data below come from NHTSA.

Specifications filed with NHTSA

Source: NHTSA vPIC

Dimensions Exterior

Body styleCargo Van
GVWR classClass 2H: 9,001 - 10,000 lb (4,082 - 4,536 kg)

Engine Basics

Displacement3 L

Fuel Economy

FuelDiesel

Transmission

Drivetrain4x2

Driver assistance

Standard: Adaptive cruise control, Anti-lock brakes, Backup camera, Electronic stability control, Pedestrian automatic emergency braking

Filed by the manufacturer with NHTSA under the federal vehicle-identification rule and decoded from the VIN pattern — not a manufacturer press kit, so it describes one configuration rather than every trim (seen: 907 (VS30)). Figures for the trim you are looking at may differ.

Dimensions & weight

Source: Transport Canada
Length233.5–290.2 in
Width (body, without mirrors)79.5 in
Height96.5–117.7 in
Wheelbase144.1–170.1 in
Track, front66.1–67.3 in
Track, rear60.6–68.1 in
Curb weight4,696–6,173 lb

Measured by Transport Canada for its Canadian Vehicle Specifications database, which covers the North American versions of each model — here 37 configurations: 1500 Cargo 144-IN Wb High Roof, 1500 Cargo 144-IN Wb Standard Roof, 1500 Passenger 144-IN Wb High Roof, 2500 Cargo 144-IN Wb High Roof, 2500 Cargo 144-IN Wb High Roof 4WD, 2500 Cargo 144-IN Wb Standard Roof …. Where a range is shown, those versions differ. Width is the body without mirrors, which is why it can read narrower than a brochure figure. Before we used it we checked it against the US manufacturer press kits we hold (27 Sep 2026): wheelbase agreed within 1% on every vehicle we could compare, length on 98%, and the curb weight fell inside the manufacturer's range on 96%. Source dataset. Contains information licensed under the Open Government Licence – Canada. Licence.

Also on file Beside the 2020 Sprinter
Other years The 2026 Sprinter Recalls Mercedes-Benz recalls
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Factory warranty running out?

The 2020 Mercedes-Benz Sprinter is in the years where transmission, electronics and drivetrain repairs land on the owner. What an extended plan does and does not cover is worth reading before a dealer quotes you one.

What to check before you buy →

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Recalls (25)

Source: NHTSA recall database
○minor

Electrical System

VS3BELKOM
697 vehicles 73% reported repaired
Problem Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter vehicles. The instrument cluster illumination may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays." Risk A display that is too bright can make it difficult for the driver to see critical safety information, increasing the risk of a crash. Fix Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed January 31, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BELKOM.
Filed with NHTSADefect report PDFOwner letter PDFChronology PDF
NHTSA campaign 24V930000 reported Dec 13, 2024 Daimler Vans USA, LLC the full filing, and every vehicle covered →
▲high

Structure

VS3TREWAN
387 vehicles 47% reported repaired
Problem Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2023 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The partition wall may be missing bolts, allowing the wall to detach during a crash. Risk A detached partition wall can increase the risk of injury. Fix Dealers will inspect and secure the partition wall as necessary, free of charge. Owner notification letters are expected to be mailed February 16, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3TREWAN.
Filed with NHTSAOwner letter PDF
NHTSA campaign 23V876000 reported Dec 21, 2023 Daimler Vans USA, LLC the full filing, and every vehicle covered →
▲high

Structure

VS3QUERTR
9 vehicles 33% reported repaired
Problem Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The connection between the propeller shaft bearing and crossmember may loosen, reducing vehicle control. Risk Reduced vehicle control increases the risk of a crash. Additionally, the propeller shaft may damage the fuel tank during a crash, causing a leak and increasing the risk of a fire. Fix Dealers will inspect and replace the crossmember as necessary, free of charge. Owner notification letters were mailed April 19, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3QUERTR.
Filed with NHTSAOwner letter PDF
NHTSA campaign 23V874000 reported Dec 21, 2023 Daimler Vans USA, LLC the full filing, and every vehicle covered →
▲high

Structure

VS3ROHRAH
3,739 vehicles 55% reported repaired
Problem Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The longitudinal frame members may be missing reinforcement fasteners, reducing vehicle stability and decreasing the structural integrity of the third-row seats. Risk Reduced stability increases the risk of a crash. Additionally, the third-row seat mountings can fail, increasing the risk of injury during a crash. Fix Dealers will inspect and repair the frame members as necessary, free of charge. Owner notification letters were mailed March 4, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3ROHRAH.
Filed with NHTSAOwner letter PDF
NHTSA campaign 23V875000 reported Dec 21, 2023 Daimler Vans USA, LLC the full filing, and every vehicle covered →
●moderate

Electrical System

VS3KOMBAUS
6,857 vehicles 80% reported repaired
Problem Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The instrument cluster may fail to display any information when the vehicle is started. Risk A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a crash. Fix Dealers will update the instrument cluster software on the affected vehicles, free of charge. Owner notification letters were mailed May 5, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMBAUS.
Filed with NHTSAOwner letter PDFChronology PDF
NHTSA campaign 23V204000 reported Mar 24, 2023 Daimler Vans USA, LLC the full filing, and every vehicle covered →
!critical

Visibility

8297010
52,993 vehicles 76% reported repaired
Problem Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter VS30 and Freightliner Sprinter VS30 vehicles. The heating, ventilation, and air conditioning (HVAC) blower motor circuit may be inadequate, which can allow the wiring harness to overheat. Risk A wiring harness that overheats increases the risk of a fire. Fix Owners are advised to only operate the HVAC front blower in manual (not automatic) mode whenever the engine is on. Do not use the maximum blower or lowest/highest temperature settings until the remedy is performed. Dealers will relocate and replace the fuse and wiring harness, free of charge. Owner notification letters were mailed June 26, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 8297010.
Filed with NHTSAOwner letter PDF
NHTSA campaign 23V100000 reported Feb 17, 2023 Daimler Vans USA, LLC the full filing, and every vehicle covered →
▲high

Power Train

22V2790611,2,3
124,305 vehicles 84% reported repaired
Problem Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with a manual parking brake and 7-speed automatic transmission. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in vehicle rollaway. Risk Vehicle rollaway increases the risk of a crash. Fix Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's numbers for this recall are 22V2790611, 22V2790612, and 22V2790613.
Filed with NHTSAOwner letter PDFChronology PDF
NHTSA campaign 22V796000 reported Oct 21, 2022 Daimler Vans USA, LLC the full filing, and every vehicle covered →
●moderate

Communication

VS2SIMKOM/VS3SIMKOM
19,937 vehicles 98% reported repaired
Problem Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-Benz Sprinter vehicles. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system. Risk A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury. Fix The communication module software will be updated through an Over-the-Air (OTA) update, or by a dealer, free of charge. Owner notification letters were mailed October 13, 2022. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2SIMKOM/VS3SIMKOM.
Filed with NHTSAOwner letter PDF
NHTSA campaign 22V360000 reported May 20, 2022 Daimler Vans USA, LLC the full filing, and every vehicle covered →
●moderate

Back Over Prevention

VS3KOMRUE
12,086 vehicles 88% reported repaired
Problem Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility." Risk An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash. Fix Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 20, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMRUE.
Filed with NHTSAOwner letter PDF
NHTSA campaign 22V281000 reported Apr 27, 2022 Daimler Vans USA, LLC the full filing, and every vehicle covered →
▲high

Electrical System

VS3PA27 ERI/ERO
48,400 vehicles 65% reported repaired
Problem Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. A software error in the park lock system may allow the vehicle to move after the gear selector has been placed in the Park 'P' position without the parking brake applied. Risk Unintentional vehicle movement can increase the risk of a crash. Fix Dealers will update the electronic stability program control unit software, free of charge. Owner notification letters were mailed February 11, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3PA27 ERI/ERO.
Filed with NHTSAOwner letter PDF
NHTSA campaign 21V972000 reported Dec 15, 2021 Daimler Vans USA, LLC the full filing, and every vehicle covered →
▲high

Service Brakes, Hydraulic

VS3BRESCHE
1 vehicles 100% reported repaired
Problem Daimler Vans USA, LLC (DVUSA) is recalling one 2020 Mercedes-Benz Sprinter vehicle. The front axle was equipped with the incorrect-size brake discs. Risk The incorrect-size brake discs may affect braking performance, extending the distance required to stop the vehicle and increasing the risk of a crash. Fix A dealer will replace the brake discs, free of charge. Owner notification letters were mailed December 13, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BRESCHE.
Filed with NHTSAOwner letter PDF
NHTSA campaign 21V854000 reported Nov 3, 2021 Daimler Vans USA, LLC the full filing, and every vehicle covered →
▲high

Electrical System

VS3DREHSEL
4,078 vehicles 93% reported repaired
Problem Daimler Vans USA, LLC (DVUSA) is recalling 2019-2021 Mercedes Benz Sprinter and Freightliner Sprinter vehicles equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames. Risk Damage to the wiring harness can prevent the side air bag within the seat to deploy inadvertently or not deploy as designed, increasing the risk of injury. Fix Dealers will attach the mounting clip to the correct position, free of charge. Owner notification letters were mailed on August 11, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DREHSEL.
NHTSA campaign 21V410000 reported Jun 2, 2021 Daimler Vans USA, LLC the full filing, and every vehicle covered →
○minor

Back Over Prevention

VS3UXPOBOX
33,437 vehicles 94% reported repaired
Problem Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility." Risk A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury. Fix The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. DVUSA issued owners an interim notification on July 23, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3UXPOBOX.
Filed with NHTSAOwner letter PDF
NHTSA campaign 21V411000 reported Jun 2, 2021 Daimler Vans USA, LLC the full filing, and every vehicle covered →
▲high

Structure

VS3TURSCHA
2,016 vehicles 95% reported repaired
Problem Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 Mercedes-Benz Sprinter vehicles. The screws for the front door hinges may not have been tightened properly. Risk Loose door hinge screws could change the gap between the door and vehicle body, increasing the risk of injury in the event of a crash. Fix Dealers will check the screws and tighten them as necessary, free of charge. Owner notification letters were mailed June 18, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3TURSCHA.
Filed with NHTSAOwner letter PDF
NHTSA campaign 21V359000 reported May 17, 2021 Daimler Vans USA, LLC the full filing, and every vehicle covered →
▲high

Steering

NV3LETULPX
4,444 vehicles 97% reported repaired
Problem Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach and cause hydraulic fluid to leak. Risk A hydraulic fluid leak may cause a sudden loss of power steering assist, increasing the risk of a crash. Fix DVUSA will notify owners, and dealers will install a screw-type clamp, free of charge. Owner notification letters were mailed on May 28, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is NV3LETULPX.
NHTSA campaign 21V241000 reported Apr 6, 2021 Daimler Vans USA, LLC the full filing, and every vehicle covered →
○minor

Electrical System

VS3DISPKI
1,285 vehicles 93% reported repaired
Problem Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The multifunctional display in the instrument cluster may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays." Risk A display that is too bright can hinder the driver's vision, increasing the risk of a crash. Fix DVUSA will notify owners, and dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed on May 28, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DISPKI.
Filed with NHTSAOwner letter PDF
NHTSA campaign 21V235000 reported Apr 5, 2021 Daimler Vans USA, LLC the full filing, and every vehicle covered →
●moderate

Service Brakes, Hydraulic

VS3BREBOL
56,534 vehicles 90% reported repaired
Problem Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The retaining washer and bolt that connect the brake pedal to the bearing block, may come loose and detach. This could cause the brake lights to stay illuminated, even when the brake pedal is not pressed. Risk Malfunctioning brake lights can fail to alert other motorists of the driver's intention, increasing the risk of a crash. Fix DVUSA will notify owners and dealers will secure a bearing bracket to brake pedal by retrofitting an additional retaining ring (with PNR A 907 994 01 00) at the bearing bracket of brake pedal, free of charge. DVUSA issued owners an interim notification on May 3, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BREBOL.
Filed with NHTSAOwner letter PDF
NHTSA campaign 21V152000 reported Mar 10, 2021 Daimler Vans USA, LLC the full filing, and every vehicle covered →
▲high

Latches/Locks/Linkages

VS3SCHIEBT
56 vehicles 50% reported repaired
Problem Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter vehicles equipped with an optional electric sliding door. The auxiliary lock on the sliding door may be the incorrect type for an electric sliding door. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation." Risk In the event of a crash, the sliding door could dislocate more than intended, and increase the risk of injury to vehicle occupants. Fix DVUSA will notify owners, and dealers will convert the sliding door from electric to manual function, free of charge. Owner notification letters were mailed January 20, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SCHIEBT.
Filed with NHTSAOwner letter PDF
NHTSA campaign 21V153000 reported Mar 10, 2021 Daimler Vans USA, LLC the full filing, and every vehicle covered →
●moderate

Back Over Prevention

VS3RUECON
198 vehicles 88% reported repaired
Problem Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles equipped with the multimedia system "Connect 5" and a rearview camera. The rearview image may not display within 2 seconds from the start of the backing event. In addition, the rearview image may be obscured or covered by the visual display of the Emergency Call (eCall) pop-up window if the eCall system is activated while the reverse gear is engaged. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility." Risk A delayed or obstructed rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash. Fix DVUSA will notify owners, and dealers will perform a software update on the vehicles, free of charge. The recall began March 5, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RUECON.
Filed with NHTSAOwner letter PDF
NHTSA campaign 21V077000 reported Feb 17, 2021 Daimler Vans USA, LLC the full filing, and every vehicle covered →
●moderate

Electrical System

VSXHERMPOS
84,345 vehicles 97% reported repaired
Problem Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2020 Mercedes-Benz Metris and 2019-2020 Mercedes-Benz Sprinter vehicles. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash. Risk Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash. Fix DVUSA will notify owners, and dealers will update the software communication module for the automatic emergency call system, free of charge. The recall began on May 5, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSXHERMPOS.
Filed with NHTSAOwner letter PDF
NHTSA campaign 21V055000 reported Feb 5, 2021 Daimler Vans USA, LLC the full filing, and every vehicle covered →
▲high

Service Brakes, Hydraulic

VS3BREPB
9,094 vehicles 93% reported repaired
Problem Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with electric parking brakes. The rear brake calipers may leak brake fluid into the housing of the electric parking brake connected to the rear axle service brake system, allowing air to enter the hydraulic brake system. Risk Air in the brake system can result in extended brake pedal travel, increasing the risk of a crash. Fix DVUSA will replace the rear brake calipers, free of charge. Owners notification letters were mailed on January 4, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BREPB.
Filed with NHTSAOwner letter PDF
NHTSA campaign 20V802000 reported Dec 21, 2020 Daimler Vans USA, LLC the full filing, and every vehicle covered →
▲high

Steering

NV3LETULPE
47,667 vehicles 90% reported repaired
Problem Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach at their connection points under certain operating conditions, causing hydraulic fluid to leak. Risk The sudden loss of power steering assist and hydraulic steering fluid leaking onto the roadway may increase the risk of a crash. Fix DVUSA will notify owners, and dealers will check the return line connections of the power steering system, correcting it as needed, free of charge. The recall began December 23, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this campaign is NV3LETULPE.
Filed with NHTSAOwner letter PDF
NHTSA campaign 20V663000 reported Oct 28, 2020 Daimler Vans USA, LLC the full filing, and every vehicle covered →
▲high

Service Brakes, Hydraulic

VS3MONTLAU
463 vehicles 97% reported repaired
Problem Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 Mercedes-Benz Sprinter vehicles. The outer area of the brake hoses on the front and rear axles may have been damaged during production. Risk Over time, the hose could begin to leak brake fluid, affecting the braking performance of the vehicle, including the potential loss of directional stability when braking, thereby increasing the risk of a crash. Fix DVUSA will notify owners, and dealers will check the condition of the brake hoses on the front and rear axles and replace them as needed, free of charge. The recall began November 24, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3MONTLAU.
Filed with NHTSAOwner letter PDF
NHTSA campaign 20V631000 reported Oct 14, 2020 Daimler Vans USA, LLC the full filing, and every vehicle covered →
▲high

Fuel System, Gasoline

VS3SCHELLE
4,010 vehicles 87% reported repaired
Problem Daimler Vans USA, LLC (DVUSA) is recalling 2019-2020 Mercedes Benz and Freightliner Sprinters. The fuel line clamps may loosen and result in a fuel leak. Risk A fuel leak can increase the risk of a fire. Fix DVUSA will notify owners, and dealers will check the fuel hose clamp connections and tighten or replace the components as needed, free of charge. DVUSA issued owners an interim notification on November 9, 2020. The recall began January 19, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SCHELLE.
Filed with NHTSAOwner letter PDF
NHTSA campaign 20V595000 reported Sep 29, 2020 Daimler Vans USA, LLC the full filing, and every vehicle covered →
▲high

Electrical System

VS3DREHSIK
11,013 vehicles 96% reported repaired
Problem Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz and Freightliner Spinter vans (platform 970 (VS30)), equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames. Risk If the wiring harness is damaged, the side air bag within the seat may deploy inadvertently or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants. Fix DVUSA will notify owners, and an authorized Mercedes-Benz or Freightliner Sprinter dealer will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. The recall began August 24, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DREHSIK.
Filed with NHTSAOwner letter PDF
NHTSA campaign 20V322000 reported Jun 3, 2020 Daimler Vans USA, LLC the full filing, and every vehicle covered →

These are vehicle campaigns — the ones the automaker filed against this model. NHTSA also records equipment recalls, filed by a parts maker against a component (a tyre, a child seat, an aftermarket part), and those are not listed here or counted above. nhtsa.gov/recalls shows both for a VIN.

NHTSA defect investigations

Power Train:Automatic Transmission — Vehicle Rolls Away While in Park closed

The Office of Defects Investigation (ODI) of the National Highway Traffic Safety Administration (NHTSA) opened this PE after receiving 11 Vehicle Owner Questionnaires (VOQs) alleging that Model Year (MY) 2019 Mercedes-Benz (MB) Sprinter vans, configured for use as Amazon delivery vehicles or ambulances, roll away shortly after being shifted to park using the Auto-P function. A rollaway vehicle with no operator behind the steering wheel could potentially strike pedestrians, moving or parked vehicles or buildings, resulting in injury, fatality and/or property damage. Analysis of data provided by MB in response to the ODI Information Request (IR) letter showed a high failure rate. Following dis

Opened Aug 2, 2021 · closed May 27, 2022 · action PE21019 · the investigation’s page →

Whether any of this applies to one specific Sprinter

A campaign covers a build range, not a model year, so two identical-looking cars from 2020 can differ. Both of these check a VIN against the manufacturer’s own list, free, in about ten seconds. Mercedes-Benz publishes its own lookup because federal rule 49 CFR 573.15 requires it to, and to keep it current to within seven days.

NHTSA VIN check →Mercedes-Benz’s own VIN lookup →

Hear about a recall before the letter does

The manufacturer’s letter is the last step of a recall: it has up to 60 days after filing to mail owners, at the address on the registration. We email you the day NHTSA posts a recall on the 2020 Mercedes-Benz Sprinter, with what to do next. Nothing else, ever — no newsletter, no marketing, one-click unsubscribe in every message.

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Owner complaints

Source: NHTSA complaint database
103complaints filed

4 involved a crash · 2 a fire · 0 injuries · 0 deaths reported

46 per 10,000 built · Mercedes-Benz reported 22,585 Sprinter built (its Early Warning production report to NHTSA)

Filed per year: 2020: 8 · 2021: 22 · 2022: 35 · 2023: 18 · 2024: 10 · 2025: 7 · 2026: 3

Most-cited components

Electrical System 29
Forward Collision Avoidance 24
Power Train 19
Engine 16
Service Brakes 15
Unspecified 11

In owners' own words

Filed with NHTSA by the people who own these cars, one per problem area. Quoted as written, with anything identifying removed.

This vehicle with 19711 mileage was parked in the driveway. The engine started normally, but a red error message stated, "Service Required Do Not Shift Gears Visit Dealer". I contacted the local dealership and Mercedes Roadside Assistance was not able to reset the software.
Power Train Aug 24, 2026 NHTSA owner report · ODI 11759262
The contact owns a 2020 Mercedes-Benz Sprinter 3500. The contact received notification of NHTSA Campaign Number: 22V360000 (Electrical System, Communication) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.
Electrical System Sep 9, 2022 NHTSA owner report · ODI 11483702
The contact owns a 2020 Mercedes Benz Sprinter 4500. The contact received notification of NHTSA Campaign Number: 22V695000 (Structure, Equipment) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.
Structure Jul 29, 2024 NHTSA owner report · ODI 11605158
on 08-03=23, I as driving MB sprinter van on highway Route 84 east toward Connecticut, when I was near Southington exit smoke was coming out of AC vent, I took exit to route 10 and stopped van right after exit on the road, and opened hood, there was active fire near lower left side engine, with help of drivers who stopped behind me, I…
Engine Aug 22, 2023 NHTSA owner report · ODI 11539986
The contact owns a 2020 Mercedes-Benz Sprinter 3500. The contact stated that the message “Brake Assist Inoperable - See Owner’s Manual” message was displayed. The warning light remained illuminated for several miles before turning off.
Service Brakes at 6,000 miles Jun 26, 2023 NHTSA owner report · ODI 11528852
We were driving on Rt. 32 north of Canaan Valley State Park in West Virginia. Suddenly the dashboard display began flickering on and off, displaying numerous multiple warning errors and alarms, and the windshield wipers began working and would not shut off. Turn signals would not function.
Visibility/Wiper Nov 12, 2024 NHTSA owner report · ODI 11624745

Complaint counts are raw owner reports to NHTSA, not verified defects, and scale with how many were sold. Use them to spot patterns, not to rank.

When owners reported it

Reported at 3k

miles, typically

Half the 27 owner reports with an odometer reading on file fall between 1,000 and 9,000 miles. That is when problems get reported, which is not the same as when they start — and not a failure rate, because nobody knows how many of these cars never had a problem at all.

Too few readings for a curve — the 27 on file: 21 under 10k, 2 10k–20k, 1 30k–40k, 1 50k–60k, 1 90k–100k, 1 100k–150k.

Odometer readings as filed by owners with NHTSA. Readings under 100 or over 400,000 miles are dropped as data entry rather than history, and a component needs at least 12 readings before a median is shown for it.

Crash ratings

Source: NHTSA NCAP
ConfigurationOverallFrontalSideRolloverRollover risk
VAN AWDnot ratednot ratednot rated★☆☆☆☆99%
VAN RWDnot ratednot ratednot rated★☆☆☆☆92%
VAN RWDnot ratednot ratednot rated★☆☆☆☆99%

NHTSA New Car Assessment Program.

Service bulletins & campaigns

Source: NHTSA manufacturer communications
Communicationsfiled with NHTSA 647
Most recentmanufacturer date 2026-09-29
Kindsas classified by NHTSA 624 service bulletins, 6 emissionss, 6 service campaigns

Most often about: Electrical System, Equipment, Engine, Power Train, Fuel/Propulsion System.

  • LI54_71_N_080985_1 Service bulletin
    2026-09-29 · Service Brakes
  • Brakes may lock up when reversing at slow speeds Complaint When reversing slowly, the vehicle erroneously triggers an emergency braking event, causing the brakes to lock up. Engine may not start following a key cycle. Cause The vehicle triggers a maneuvering or emergency braking event while reversing. The customer must then immediately park the vehicle (ignition Switched OFF) The hydraulic pressur
  • LI82_85_N_080972_1 Service bulletin
    2026-09-19 · Unknown Or Other
  • Unavailability of MB Apps Complaint A popup is seen on the HU with the message "data connection temporarily not available". Cause MB Apps is officially sundowned for all vehicles with NTG5 Head Unit Variant. Remedy No support available for NTG5 Head Unit Variants for MB App related topics.
  • LI28_00-N-079097_1_en Service bulletin
    2026-08-26 · Power Train
  • Complaint While driving through muddy / sandy/ off road terrain "4Matic Currently Unavailable" message on the dash Cause This vehicle is not equipped with a fixed force distribution AWD, rather force is only applied to the front axle according to ESP calculations. As per GF28.00‑D‑ 9900A: "vehicles with 4MATIC all‑wheel system and variable force distribution, an electronically regulated multiplate
  • LI07_02-N-079573_2_en Service bulletin
    2026-08-05 · Fuel/Propulsion System
  • Oil Leak at Crankcase Near the High-pressure Fuel Pump OM654 Complaint Visible oil leak at the crankcase near the mounting area of the high‑pressure fuel pump on OM654 engines. Cause Oil leakage near the high‑pressure fuel pump may result from insufficient sealing performance of the jump shaft seal and/or reduced sealing effectiveness at the interface between the high‑pressure fuel pump and crankc
  • LI33_30-N-080795 Service bulletin
    2026-07-17 · Power Train
  • Model 907 with all-wheel drive (A4M) – All-wheel drive inoperative Complaint The customer may report one or more of the following: • All-wheel drive is unavailable or inoperative. • Rear wheel slip during acceleration on low-traction surfaces. • Noise from the front axle area while driving. • Message in the instrument cluster indicating all-wheel drive is unavailable due to overheating. • Fault co
  • LI54_30-N-080701 Service bulletin
    2026-07-01 · Unknown Or Other
  • ASSYST PLUS service reminder appears earlier than expected due to vehicle operating conditions Complaint The ASSYST PLUS service reminder appears earlier than expected. The customer or dealer may report that the vehicle did not reach the starting maintenance interval shown in vehicle documentation, option coding, sales literature, or the Owner's Manual. The service reminder may appear significa
  • LI47_00-N-069565 Service bulletin
    2026-06-16 · Fuel/Propulsion System
  • Fuel Level Unchanged After Refueling Complaint The customer reports that the fuel gauge shows inaccurate readings or remains unchanged after refueling. Cause A. The Fuel Supply Control Unit (FSCU) fails to detect a refueling event B. The Fuel Level Sensor provides incorrect readings due to mechanical interference or installation issues
  • LI14.20-N-073867 Service bulletin
    2026-06-15 · Power Train
  • Complaint Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list of mechanical fault codes in table below. NOTE: If one or more electrical related fault codes for EGR Valve are also present in CDI, utilize Complaint C. Review list of elect

A service bulletin is the manufacturer telling its dealers how to diagnose or repair a known condition. It is not a recall, not a finding that the vehicle is defective, and the work is not automatically free — though a bulletin is often what a dealer works from when you describe a symptom, so quoting the document number can save a diagnosis. The count is every communication filed; the list shows the most recent, one entry per campaign, because a single campaign is usually filed as several documents on the same day. The summaries are NHTSA's; the full documents come from the manufacturer.

At the New York inspection station

Source: New York State DMV

In New York’s inspection lanes over the 12 months to Oct 10, 2026, the 2020 Mercedes-Benz Sprinter failed the safety inspection on 0.46% of first inspections — lower than the 1.6% for every 2020 model-year vehicle inspected.

New York inspections 0.46%

failed the safety inspection

438 initial inspections of 432 vehicles.

MeasureThe 2020 SprinterEvery 2020 vehicleBehind it
Failed the safety inspection0.46%1.6%438
Air-bag warning lamp stayed lit0.23%0.19%438
Miles driven a year9,1849,980odometer at inspection
Average odometer58,18062,630odometer at inspection

Fewer than 200 emissions tests are on file for it, so no emissions rate is shown. First inspections only, so a car that failed and came back is counted once; private and special plates, not taxis, livery or commercial plates. A rate appears only where at least 200 inspections stand behind it. “Every 2020 vehicle” is every 2020 model-year car, SUV and pickup inspected in the same window, all makes. This is the state’s record of test results, not a reliability score by itself. Source: New York State Department of Motor Vehicles, Vehicle Inspections (data.ny.gov, Open NY terms).

Sprinter by model year

all years, side by side →
Year Safety Recalls Complaints
2026 A 0 0 2025 A 1 4 2024 C 4 16 2023 F 7 38 2022 D 7 49 2021 F 18 62 2020 this page F 25 103 2019 F 51 115 Do not drive2018 F 10 25 2017 F 9 41 2016 F 16 92

Common questions about the 2020 Sprinter

Source: EPA, NHTSA and manufacturer press kits

Does the 2020 Mercedes-Benz Sprinter have any recalls?

NHTSA has posted 25 recall campaigns for the 2020 Mercedes-Benz Sprinter, 1 of them rated critical. The most serious on file is 23V100000, covering Visibility. 3 of them were filed with no repair available at the time — NHTSA's file records what the manufacturer had in hand on the filing date, not what exists today. Check your own VIN at nhtsa.gov/recalls; a recall applies to specific build ranges, not every car.

How safe is the 2020 Mercedes-Benz Sprinter?

NHTSA has not published a crash-test rating for the 2020 Mercedes-Benz Sprinter yet. On the recall record WhichTrim grades it F (42/100), which measures open and severe recalls rather than crash protection.

What are the dimensions of the 2020 Mercedes-Benz Sprinter?

Transport Canada measured it at 233.5–290.2 in long, 79.5 in wide (body, without mirrors), 96.5–117.7 in tall, on a 144.1–170.1 in wheelbase. Curb weight: 4,696–6,173 lb depending on configuration. Those are its measurements of the North American versions; every figure is in the table above.

What do owners complain about on the 2020 Mercedes-Benz Sprinter?

Owners have filed 103 complaints with NHTSA about the 2020 Mercedes-Benz Sprinter, most often about electrical system, forward collision avoidance, power train. Of those, 4 involved a crash, 2 a fire. Complaints are unverified owner reports, so treat the pattern as a signal and the individual report as an anecdote.

Are there service bulletins for the 2020 Mercedes-Benz Sprinter?

The manufacturer has filed 647 service bulletins and related communications with NHTSA for the 2020 Mercedes-Benz Sprinter, most often covering electrical system, equipment, engine. The most recent is dated 2026-09-29. A bulletin is not a recall: it is the repair procedure a manufacturer sends its dealers for a condition it knows about, and the work is not automatically paid for. It is still worth knowing — if the symptom matches, quoting the bulletin number at the service desk can save a diagnosis. The document numbers and summaries are listed above.

How does the 2020 Mercedes-Benz Sprinter do at state inspection?

In New York’s inspection lanes over the 12 months to Oct 10, 2026, the 2020 Mercedes-Benz Sprinter failed the safety inspection on 0.46% of first inspections — lower than the 1.6% for every 2020 model-year vehicle inspected. The figures are New York State DMV’s own inspection records, first inspections only, and the table above sets each one against every vehicle of the same model year.

What we hold, and what an empty row means

Paid vehicle-history reports will not tell you the difference between “nothing happened to this car” and “we never received that record” — both of the big two say as much in their own help pages. Most of what is on this page comes from complete federal registers, so we can tell you which is which, row by row.

DataHeldSourceWhat it covers — or what empty means
Fuel economy & configurationsnoneEPA certification recordsThe EPA does not certify vehicles rated over 8,500 lb GVWR, so heavy-duty nameplates have no entry at all.
Emission certificatesnoneEPA emission certificatesThe EPA published no certificate we could match to a configuration on this page.
Recalls25NHTSA recall campaignsA complete federal register: every campaign covering this model year, with severity and advisory flags.
Owner complaints103NHTSA complaint databaseAlso complete, but unverified: these are reports owners filed, not findings. Counts scale with how many were sold.
Crash ratings3 testedNHTSA NCAPOnly the configurations NHTSA chose to crash-test, which is never all of them.
Service bulletins647NHTSA manufacturer communicationsEverything the manufacturer told its dealers about a defect or malfunction, short of a recall.
Investigations1NHTSA Office of Defects InvestigationOpen and closed defect investigations, with the agency's own narrative.
Driver-assist crash reportsnoneNHTSA Standing General Order 2021-01No report has been filed. Only entities named in the order report, and only crashes they hear of — so this is also what an unequipped car, or a manufacturer without telematics, looks like.
Specifications filed with NHTSA5 fieldsNHTSA vPIC, decoded from VIN patternsWhat the manufacturer filed under the federal VIN rule — a configuration, not the full trim ladder.
Measured dimensions7 fieldsTransport Canada, Canadian Vehicle SpecificationsLength, width, height, wheelbase, track and curb weight, measured on the North American versions.
Trims, pricing & equipmentnoneManufacturer press kitWe have not transcribed a press kit for this model year yet. This is our gap, not the manufacturer's — the one row here where an empty cell means we are behind.

Rebuilt nightly; this page was generated 2026-10-26. Every figure above is traceable to the source named beside it, and the JSON for this page carries the same values with their identifiers.

Where to go next

pages beside this one
Other years The 2026 Sprinter The Sprinter model year with the cleanest record on file — grade A, 0 recalls.Recalls Every Mercedes-Benz recall on file All campaigns filed against Mercedes-Benz vehicles, newest first, with the manufacturer's own number.Recall Watch Watch this Sprinter by VIN Give it the VIN and you hear the night a campaign is filed — from $29 a month for a lot, free for ten.

Sources & method

Safety Signal starts every model-year at 100 and subtracts points per open NHTSA recall campaign by severity: critical 15 (fire risk, park-outside or do-not-drive advisories), high 8 (brakes, steering, airbags, loss of drive power, structure, battery), moderate 6, minor 3 (software, labels, lighting fixed by an update). The most serious recall counts in full and each further one counts 85% of the one before, because a vehicle sold in millions is recalled more often than a rare one without being more dangerous — and because a flat subtraction bottomed the scale out, scoring a vehicle with 22 recalls within a point of one with six. A ≥ 90, B ≥ 80, C ≥ 70, D ≥ 60, otherwise F. Read it as what it counts: recall campaigns on the federal record, weighted by severity. The damping reduces the sales bias by roughly 40% but does not remove it: like our complaint counts, this is not normalized by how many were sold, so a best-seller still scores somewhat worse than an obscure model with the same real risk. NHTSA crash ratings, do-not-drive and park-outside advisories, and the crash, fire, injury and death counts in owner complaints are reported separately on every page and never blended into the letter — a vehicle can hold five stars and a poor letter at once, and where that happens we say so rather than leave you to notice. Because the scale subtracts from a clean sheet, a model year too new to have been recalled, complained about or bulletined scores full marks on an empty record; we label those grades provisional rather than present them as earned.

EPA figures come from fueleconomy.gov vehicle records. Recalls, complaints, investigations and crash ratings come from NHTSA's public flat files, refreshed nightly.

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