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Manufacturer communication · Service bulletin

Mercedes-Benz bulletin LI20_10-N-080868_1_en

What it saysComplaint The coolant warning lamp may be displayed in the instrument cluster. NHTSA’s full summary ↓

Mercedes-Benz filed this with NHTSA as a service bulletin dated Aug 6, 2026, received Sep 3, 2026, about the power train. It names 4 model years (2023–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Complaint The coolant warning lamp may be displayed in the instrument cluster. The malfunction indicator lamp (MIL) may also be illuminated. Cause Moisture or corrosion may be present in the connector of the low‑temperature circuit switchover valve (Y97/6) or coolant pump 1 (M75/11). Remedy Inspect the connectors and pins at the low‑temperature circuit switchover valve and coolant pump 1 for moisture, corrosion, or terminal damage. If moisture, corrosion, or terminal damage is found, replace the affected connector or wiring harness and the corresponding component as required. If available, use the wiring harness as the repair measure. If the wiring harness is not available or is not applicable, replace the connector housing and required small parts in the wiring harness.

Kind Service bulletin Manufacturer date Aug 6, 2026 Received by NHTSA Sep 3, 2026 Components Power Train

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
LI20_10-N-080868_1_enService bulletinAug 6, 202611036850PDF, 37 KB

What the document itself lists

Parts the bulletin names

Part numberDescriptionQtyFind it
A0005457180Seal insert, M75/11 coolant pump3eBay Motors →
A0009822826Crimp socket contact, Y97/6eBay Motors →
A0015455080Single‑wire seal, Y97/6 switchover—eBay Motors →
A0095458126Contact socket, M75/11 coolant—eBay Motors →
A0235455226Coupling housing, M75/11eBay Motors →
A0285458326Coupling housing, Y97/6eBay Motors →
A9105404956Wiring harness1eBay Motors →

Read by machine from the document NHTSA serves (5 pages), read Sep 30, 2026. A part number is shown only where it matches Mercedes-Benz’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 4 model years this bulletin names have filed 58 complaints with NHTSA since 2015. 12 of them name Power Train — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

The High-Pressure Fuel Pump (HPFP) and corresponding fuel delivery pressure regulator/sensors have suffered an internal mechanical failure. The system intermittently fails to maintain commanded rail pressure, leading to critical engine cylinder misfires (P0302, P0304) and severe long-term fuel adaptation breaches (P00C600, P008992…

2023 Mercedes-Benz Sprinter · Power Train · filed with NHTSA Oct 11, 2026 · ODI 11770454

Subject: Transmission Failure Safety Complaint I am submitting a complaint regarding a serious transmission problem with my vehicle. While driving, the transmission suddenly failed, and the vehicle lost the ability to move properly. The car would not accelerate as expected and had difficulty.

2025 Mercedes-Benz Sprinter · Power Train · filed with NHTSA Apr 30, 2026 · ODI 11734794

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the power train

Source: same model, same component group

12 other manufacturer communications filed against the Mercedes-Benz Sprinter under the same component group (power train), newest first. The eight newest are listed; the rest are on the Mercedes-Benz list.

NumberKindDatedNHTSA’s summary
LI27_20_N_080998_1Service bulletinSep 25, 2026Sprinter 907 with 725.0 (NAG3 Classic) Transmission ‑ Shudder during acceleration Complaint Shudder may be felt in the following situations:…
LI28_00-N-079097_1_enService bulletinAug 26, 2026Complaint While driving through muddy / sandy/ off road terrain "4Matic Currently Unavailable" message on the dash Cause This vehicle is not…
LI18_40-N-080867_1_enService bulletinAug 5, 2026OM654 Engine Oil Consumption Complaint The customer may report repeated low engine oil level warnings in the instrument cluster. The custome…
LI33_30-N-080795Service bulletinJul 17, 2026Model 907 with all-wheel drive (A4M) – All-wheel drive inoperative Complaint The customer may report one or more of the following: • All-whe…
LI09_40-N-079144Service bulletinJun 29, 2026Complaint The check engine light is activated, accompanied by one or more of the following fault codes related to the Boost Pressure Positi…
LI00.20-N-080626Service bulletinJun 2, 2026Complaint ASSYST values in XENTRY actual values and workshop menu of instrument cluster are implausibly excessive. Infor-mation: According…
LI35.00-N-080267_1Service bulletinMay 26, 2026Sprinter 907 - Rear Axle Noise Diagnosis Best Practices Complaint Various noises from area of rear axle while driving Cause A: Howling Noise…
LI28.00-N-063339Service bulletinDec 1, 2025Clunking noise on load change or gear engagement Complaint Clunking noise can be heard on some load changes or when changing from N->R or N…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Mercedes-Benz, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Mercedes-Benz LI20_10-N-080868_1_en a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the LI20_10-N-080868_1_en repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Mercedes-Benz warranty extension on file lists the ones Mercedes-Benz has filed.

Which vehicles does LI20_10-N-080868_1_en cover?

The manufacturer filed it against 4 model years: 2026 Mercedes-Benz Sprinter, 2025 Mercedes-Benz Sprinter, 2024 Mercedes-Benz Sprinter, 2023 Mercedes-Benz Sprinter. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.