{"id":"2024_mercedes_benz_sprinter","make":"Mercedes-Benz","make_slug":"mercedes-benz","model":"Sprinter","model_slug":"sprinter","year":2024,"url":"/mercedes-benz/sprinter/2024/","pts":[],"configs":[],"vclass":"Van","segment":"Van","epa_certified":false,"recalls":[{"campaign":"25V725000","component":"STRUCTURE:FRAME AND MEMBERS","mfr":"Daimler Vans USA, LLC","reported":"2025-10-24","owner_notified":"2025-12-17","units":366,"summary":"Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter 2500 vehicles. The right longitudinal frame member may not be reinforced properly, decreasing the structural integrity of the third-row seats.","consequence":"Third-row seats with inadequate strength may fail to protect occupants, increasing the risk of injury in a crash.","remedy":"Dealers will inspect and repair the frame, as necessary, free of charge. Owner notification letters were mailed December 17, 2025. Owners may contact DVUSA customer service at 1-877-762-8267.  DVUSA's number for this recall is VS3RASCHW. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 31, 2025.","notes":"","park_outside":false,"do_not_drive":false,"mfr_campaign":"VS3RASCHW","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"25V609000","component":"STRUCTURE:FRAME AND MEMBERS","mfr":"Daimler Vans USA, LLC","reported":"2025-09-12","owner_notified":"2025-12-18","units":4,"summary":"Daimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz Sprinter 2500 and Sprinter 3500 vehicles. The longitudinal frame members may not be reinforced properly.","consequence":"Frame members with inadequate strength may reduce the vehicle's performance in a crash, increasing the risk of injury.","remedy":"Dealers will inspect and repair the frame, as necessary, free of charge. Owner notification letters were mailed December 18, 2025. Owners may contact DVUSA customer service at 1-877-762-8267.  DVUSA's number for this recall is VVS3LAENGST. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 19, 2025.","notes":"","park_outside":false,"do_not_drive":false,"mfr_campaign":"VS3LAENGST","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"25V135000","component":"PARKING BRAKE","mfr":"Daimler Vans USA, LLC","reported":"2025-02-28","owner_notified":"2025-04-30","units":88,"summary":"Daimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz Sprinter vehicles.  The parking brake cable bracket welds may fail and disengage the parking brake.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, \"Hydraulic and Electric Brake Systems.\"","consequence":"Parking brake failure can result in a vehicle rollaway, increasing the risk of a crash.","remedy":"Dealers will inspect and repair the parking brake cable bracket as necessary, free of charge.  Owner notification letters were mailed April 30, 2025.    Owners may contact DVUSA customer service at 877-762-8267.  DVUSA's number for this recall is VS3HALHAN.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"VS3HALHAN","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"24V517000","component":"SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE","mfr":"Daimler Vans USA, LLC","reported":"2024-07-09","owner_notified":"2024-08-23","units":1232,"summary":"Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter vehicles.  The spring U-bolts for the rear axle may have reduced strength due to improper heat-treatment, which can cause the rear axle to shift out of position.","consequence":"An axle that moves out of position can cause a loss of vehicle control, increasing the risk of a crash.","remedy":"Dealers will replace the spring U-bolts, free of charge.  Owner notification letters were mailed August 23, 2024.  Owners may contact DVUSA customer service at 1-877-762-8267.  DVUSA's number for this recall is VS3FEDERB.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"VS3FEDERB","initiated_by":"MFR","variants":[],"severity":"high"}],"recall_count":4,"critical_count":0,"park_outside":false,"do_not_drive":false,"score":68,"grade":"D","complaints":{"count":16,"crash":1,"fire":1,"injured":0,"deaths":0,"comps":[["Unspecified",5],["Service Brakes",3],["Power Train",2],["Electrical System",2],["Seat Belts",2],["Service Brakes, Air",1]],"by_year":{"2024":4,"2025":5,"2026":7},"excerpts":[["2026-06-27","Seat Belts","My vehicle was inspected and it was found that the seatbelt B-pillar anchor bolt was stripped at the factory. This problem seems widespread online."],["2026-04-30","Seat Belts","I removed the drive side seat belt bolt in order to remove the pillar it is mounted to and found the bolt extremely hard to turn and ultimately somewhat stripped upon removal. The bolt remains defiant in re-installation procedure. The passenger side was removed without stripping but did attempt to cross-thread itself u\u2026"],["2026-04-23","Service Brakes","2024 Mercedes-Benz Sprinter 2500 experienced unusually rapid brake, tire, and battery wear at low mileage. Front brakes required replacement at approximately 29,000 miles. Rear brakes were already worn low by approximately 37,000 miles. Rear tires required replacement by approximately 37,000 miles. Vehicle battery also\u2026"]]},"investigations":[],"ncap":[{"desc":"PV AWD","overall":null,"frontal":null,"side":null,"rollover":1,"rollover_risk":0.99,"seats":12,"fcw":"Standard","ldw":"Optional","aeb":"Optional","esc":"","backup_cam":"","variant":null},{"desc":"PV RWD","overall":null,"frontal":null,"side":null,"rollover":1,"rollover_risk":0.924,"seats":15,"fcw":"Standard","ldw":"Optional","aeb":"Optional","esc":"","backup_cam":"","variant":null},{"desc":"PV RWD","overall":null,"frontal":null,"side":null,"rollover":1,"rollover_risk":0.99,"seats":15,"fcw":"Standard","ldw":"Optional","aeb":"Optional","esc":"","backup_cam":"","variant":null}],"popularity":999,"headline":{"range":null,"mpg":null,"ncap":null,"complaints":16},"presskit_trims":[],"generated_at":"2026-09-11 06:27 UTC","sources":["EPA fueleconomy.gov","NHTSA recalls","NHTSA complaints","NHTSA NCAP","NHTSA investigations"]}