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2019 Mercedes-Benz Sprinter

Van
0 EPA-rated configurations
Data refreshed 2026-09-11
F
Safety Signal
35 / 100 from the NHTSA recall record
Recalls6 critical51
Complaintsowner reports to NHTSA115
Crash ratingNHTSA overall—
2025202420232022202120202019201820172016
Active NHTSA advisory: do not drive. Check your VIN at nhtsa.gov/recalls and see the recall details below.

The 2019 Mercedes-Benz Sprinter is a van; vehicles over 8,500 lb GVWR are not certified for fuel economy by the EPA, so this page is built from NHTSA's recall, complaint and investigation records. NHTSA lists 51 recall campaigns for this model year, 6 rated critical, which gives it a Safety Signal grade of F. Owners have filed 115 complaints, most often about the power train.

Specs & fuel economy

Source: EPA fueleconomy.gov

No EPA fuel-economy record: the EPA does not certify vehicles over 8,500 lb GVWR. Recall, complaint and investigation data below come from NHTSA.

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Recalls (51)

Source: NHTSA recall database
▲high

Electrical System

VS3BELKOM
697 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter vehicles. The instrument cluster illumination may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."RiskA display that is too bright can make it difficult for the driver to see critical safety information, increasing the risk of a crash.FixDealers will update the instrument cluster software, free of charge. Owner notification letters were mailed January 31, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BELKOM.
NHTSA campaign 24V930000reported Dec 13, 2024Daimler Vans USA, LLC
▲high

Structure

VS3TREWAN
387 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2019-2023 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The partition wall may be missing bolts, allowing the wall to detach during a crash.RiskA detached partition wall can increase the risk of injury.FixDealers will inspect and secure the partition wall as necessary, free of charge. Owner notification letters are expected to be mailed February 16, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3TREWAN.
NHTSA campaign 23V876000reported Dec 21, 2023Daimler Vans USA, LLC
▲high

Structure

VS3ROHRAH
3,739 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The longitudinal frame members may be missing reinforcement fasteners, reducing vehicle stability and decreasing the structural integrity of the third-row seats.RiskReduced stability increases the risk of a crash. Additionally, the third-row seat mountings can fail, increasing the risk of injury during a crash.FixDealers will inspect and repair the frame members as necessary, free of charge. Owner notification letters were mailed March 4, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3ROHRAH.
NHTSA campaign 23V875000reported Dec 21, 2023Daimler Vans USA, LLC
▲high

Electrical System

VS3KOMBAUS
6,857 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The instrument cluster may fail to display any information when the vehicle is started.RiskA blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a crash.FixDealers will update the instrument cluster software on the affected vehicles, free of charge. Owner notification letters were mailed May 5, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMBAUS.
NHTSA campaign 23V204000reported Mar 24, 2023Daimler Vans USA, LLC
!critical

Visibility

8297010
52,993 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter VS30 and Freightliner Sprinter VS30 vehicles. The heating, ventilation, and air conditioning (HVAC) blower motor circuit may be inadequate, which can allow the wiring harness to overheat.RiskA wiring harness that overheats increases the risk of a fire.FixOwners are advised to only operate the HVAC front blower in manual (not automatic) mode whenever the engine is on. Do not use the maximum blower or lowest/highest temperature settings until the remedy is performed. Dealers will relocate and replace the fuse and wiring harness, free of charge. Owner notification letters were mailed June 26, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 8297010.
NHTSA campaign 23V100000reported Feb 17, 2023Daimler Vans USA, LLC
▲high

Power Train

22V2790611,2,3
124,305 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with a manual parking brake and 7-speed automatic transmission. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in vehicle rollaway.RiskVehicle rollaway increases the risk of a crash.FixDealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's numbers for this recall are 22V2790611, 22V2790612, and 22V2790613.
NHTSA campaign 22V796000reported Oct 21, 2022Daimler Vans USA, LLC
○minor

Electrical System

VS2SIMKOM/VS3SIMKOM
19,937 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-Benz Sprinter vehicles. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.RiskA disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.FixThe communication module software will be updated through an Over-the-Air (OTA) update, or by a dealer, free of charge. Owner notification letters were mailed October 13, 2022. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2SIMKOM/VS3SIMKOM.
NHTSA campaign 22V360000reported May 20, 2022Daimler Vans USA, LLC
○minor

Back Over Prevention

VS3KOMRUE
12,086 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."RiskAn inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.FixDealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 20, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMRUE.
NHTSA campaign 22V281000reported Apr 27, 2022Daimler Vans USA, LLC
○minor

Electrical System

VS3PA27 ERI/ERO
48,400 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. A software error in the park lock system may allow the vehicle to move after the gear selector has been placed in the Park 'P' position without the parking brake applied.RiskUnintentional vehicle movement can increase the risk of a crash.FixDealers will update the electronic stability program control unit software, free of charge. Owner notification letters were mailed February 11, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3PA27 ERI/ERO.
NHTSA campaign 21V972000reported Dec 15, 2021Daimler Vans USA, LLC
○minor

Back Over Prevention

VS3UXPOBOX
33,437 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."RiskA backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.FixThe multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. DVUSA issued owners an interim notification on July 23, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3UXPOBOX.
NHTSA campaign 21V411000reported Jun 2, 2021Daimler Vans USA, LLC
▲high

Electrical System

VS3DREHSEL
4,078 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling 2019-2021 Mercedes Benz Sprinter and Freightliner Sprinter vehicles equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.RiskDamage to the wiring harness can prevent the side air bag within the seat to deploy inadvertently or not deploy as designed, increasing the risk of injury.FixDealers will attach the mounting clip to the correct position, free of charge. Owner notification letters were mailed on August 11, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DREHSEL.
NHTSA campaign 21V410000reported Jun 2, 2021Daimler Vans USA, LLC
○minor

Electronic Stability Control (Esc)

VS3HOLAPLI
168 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter vehicles equipped with the camper upfit option. The Electronic Stability Control (ESP) software was not updated for vehicles with a higher center of gravity.RiskThe ESP may not respond as intended during certain driving scenarios, increasing the risk of a crash.FixDealers will update the software, free of charge. Owner notification letters were mailed on July 2, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HOLAPLI.
NHTSA campaign 21V360000reported May 17, 2021Daimler Vans USA, LLC
▲high

Steering

NV3LETULPX
4,444 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach and cause hydraulic fluid to leak.RiskA hydraulic fluid leak may cause a sudden loss of power steering assist, increasing the risk of a crash.FixDVUSA will notify owners, and dealers will install a screw-type clamp, free of charge. Owner notification letters were mailed on May 28, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is NV3LETULPX.
NHTSA campaign 21V241000reported Apr 6, 2021Daimler Vans USA, LLC
▲high

Electrical System

VS3DISPKI
1,285 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The multifunctional display in the instrument cluster may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."RiskA display that is too bright can hinder the driver's vision, increasing the risk of a crash.FixDVUSA will notify owners, and dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed on May 28, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DISPKI.
NHTSA campaign 21V235000reported Apr 5, 2021Daimler Vans USA, LLC
!critical

Equipment

VS3VINCHA
1 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling one 2019 Mercedes Benz Sprinter vehicle. The VIN number listed on the vehicle's dash board, certification label, and body-in-white do not match. As such, this vehicle fails to comply with the requirements of 49 CFR Part 567, "Certification."RiskThe consumer may not receive information about open safety-recall campaigns, increasing the risk of injury, a crash, or fire.FixDVUSA will notify the owner, and a dealer will replace the VIN listed on the vehicle's dash board and certification label, free of charge. The recall began May 11, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3VINCHA.
NHTSA campaign 21V237000reported Apr 5, 2021Daimler Vans USA, LLC
▲high

Latches/Locks/Linkages

VS3SCHIEBT
56 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter vehicles equipped with an optional electric sliding door. The auxiliary lock on the sliding door may be the incorrect type for an electric sliding door. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."RiskIn the event of a crash, the sliding door could dislocate more than intended, and increase the risk of injury to vehicle occupants.FixDVUSA will notify owners, and dealers will convert the sliding door from electric to manual function, free of charge. Owner notification letters were mailed January 20, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SCHIEBT.
NHTSA campaign 21V153000reported Mar 10, 2021Daimler Vans USA, LLC
▲high

Service Brakes, Hydraulic

VS3BREBOL
56,534 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The retaining washer and bolt that connect the brake pedal to the bearing block, may come loose and detach. This could cause the brake lights to stay illuminated, even when the brake pedal is not pressed.RiskMalfunctioning brake lights can fail to alert other motorists of the driver's intention, increasing the risk of a crash.FixDVUSA will notify owners and dealers will secure a bearing bracket to brake pedal by retrofitting an additional retaining ring (with PNR A 907 994 01 00) at the bearing bracket of brake pedal, free of charge. DVUSA issued owners an interim notification on May 3, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BREBOL.
NHTSA campaign 21V152000reported Mar 10, 2021Daimler Vans USA, LLC
○minor

Back Over Prevention

VS3RUECON
198 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles equipped with the multimedia system "Connect 5" and a rearview camera. The rearview image may not display within 2 seconds from the start of the backing event. In addition, the rearview image may be obscured or covered by the visual display of the Emergency Call (eCall) pop-up window if the eCall system is activated while the reverse gear is engaged. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."RiskA delayed or obstructed rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.FixDVUSA will notify owners, and dealers will perform a software update on the vehicles, free of charge. The recall began March 5, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RUECON.
NHTSA campaign 21V077000reported Feb 17, 2021Daimler Vans USA, LLC
○minor

Electrical System

VSXHERMPOS
84,345 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2016-2020 Mercedes-Benz Metris and 2019-2020 Mercedes-Benz Sprinter vehicles. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.RiskFailure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.FixDVUSA will notify owners, and dealers will update the software communication module for the automatic emergency call system, free of charge. The recall began on May 5, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSXHERMPOS.
NHTSA campaign 21V055000reported Feb 5, 2021Daimler Vans USA, LLC
▲high

Service Brakes, Hydraulic

VS3BREPB
9,094 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with electric parking brakes. The rear brake calipers may leak brake fluid into the housing of the electric parking brake connected to the rear axle service brake system, allowing air to enter the hydraulic brake system.RiskAir in the brake system can result in extended brake pedal travel, increasing the risk of a crash.FixDVUSA will replace the rear brake calipers, free of charge. Owners notification letters were mailed on January 4, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BREPB.
NHTSA campaign 20V802000reported Dec 21, 2020Daimler Vans USA, LLC
▲high

Structure

VS3SCHAUBE
1 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling one 2019 Mercedes-Benz Sprinter 2500 vehicle. The engine hood may not have been installed properly.RiskIn the event of a crash, the hood could make contact with the windshield, entering the passenger compartment and increasing the risk of an injury.FixDVUSA will notify the owner, and a dealer will replace the engine hood, free of charge. The recall is expected to begin January 18, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SCHAUBE.
NHTSA campaign 20V772000reported Dec 11, 2020Daimler Vans USA, LLC
▲high

Equipment

VS3PRIDIBA
9 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter vehicles. These vehicles may have been delivered with a version of the printed and digital operator's manual that may be inaccurate and/or incomplete.RiskIf the operator relies on the provided owner's manual, the information about vehicle functions and other safety relevant information may be inaccurate and/or incomplete, which could lead to improper operation of the vehicle and potentially increase the risk of a crash or injury.FixDVUSA will notify owners, and dealers will replace the printed version of the operator's manual with the latest version and update the software of the digital version, free of charge. DVUSA distributed owners an interim notification on January 22, 2021. The recall began March 17, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3PRIDIBA.
NHTSA campaign 20V756000reported Dec 8, 2020Daimler Vans USA, LLC
▲high

Steering

NV3LETULPE
47,667 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2015-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach at their connection points under certain operating conditions, causing hydraulic fluid to leak.RiskThe sudden loss of power steering assist and hydraulic steering fluid leaking onto the roadway may increase the risk of a crash.FixDVUSA will notify owners, and dealers will check the return line connections of the power steering system, correcting it as needed, free of charge. The recall began December 23, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this campaign is NV3LETULPE.
NHTSA campaign 20V663000reported Oct 28, 2020Daimler Vans USA, LLC
!critical

Fuel System, Gasoline

VS3SCHELLE
4,010 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling 2019-2020 Mercedes Benz and Freightliner Sprinters. The fuel line clamps may loosen and result in a fuel leak.RiskA fuel leak can increase the risk of a fire.FixDVUSA will notify owners, and dealers will check the fuel hose clamp connections and tighten or replace the components as needed, free of charge. DVUSA issued owners an interim notification on November 9, 2020. The recall began January 19, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SCHELLE.
NHTSA campaign 20V595000reported Sep 29, 2020Daimler Vans USA, LLC
▲high

Fuel System, Gasoline

VS3KRASTUF
46 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The affected Sprinter vehicles from platform 907 (VS30) might have an open port on the fuel delivery module (fuel pump).RiskAn open port on the fuel pump module may result in fuel leaking onto the roadway, increasing the risk of a crash.FixDVUSA will notify owners, and dealers will check for the additional nozzle on the fuel pump and install a closure onto the nozzle as needed, free of charge. The recall began September 18, 2020. Owners may contact DVUSA customer service at 1-800-367-6372. MBUSA's number for this recall is VS3KRASTUF.
NHTSA campaign 20V453000reported Aug 4, 2020Daimler Vans USA, LLC
▲high

Suspension

VS3LEFSPRI
26 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The incorrect leaf spring shims may have been installed between the rear axle and the leaf springs possibly affecting the vehicle's handling. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."RiskThe incorrect leaf spring shims may negatively affect vehicle handling, increasing the risk of a crash.FixDVUSA will notify owners, and dealers will replace the leaf spring shims on both sides, renew the spring brackets, check the rubber buffers for wear, renewing them if necessary, and adjust the headlamps, free of charge. The manufacturer has not yet provided a schedule for recall notification. DVUSA issued owners an interim notification on September 18, 2020. The recall began October 1, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3LE
NHTSA campaign 20V426000reported Jul 27, 2020Daimler Vans USA, LLC
▲high

Suspension

VS3FAHRBA
4 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter vehicles. The chassis may be missing the additional stabilization required for its cargo capacity. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."RiskIf the vehicle is operated without the additional stabilization, vehicle handling could be affected, increasing the risk of a crash.FixDVUSA will notify owners, and dealers will upgrade the chassis by replacing the stabilizer bar on the front axle and replacing shock absorbers and installing a stabilizer bar on the rear axle, free of charge. DVUSA issued owners an interim notification on September 18, 2020. The recall began October 1, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FAHRBA.
NHTSA campaign 20V427000reported Jul 27, 2020Daimler Vans USA, LLC
▲high

Electrical System

VS3DREHSIK
11,013 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz and Freightliner Spinter vans (platform 970 (VS30)), equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.RiskIf the wiring harness is damaged, the side air bag within the seat may deploy inadvertently or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.FixDVUSA will notify owners, and an authorized Mercedes-Benz or Freightliner Sprinter dealer will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. The recall began August 24, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DREHSIK.
NHTSA campaign 20V322000reported Jun 3, 2020Daimler Vans USA, LLC
▲high

Equipment

VS3BAUTOP
52,127 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2019 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The Operator's Manual may not contain the correct information about how the automatic parking function ("Auto-P") operates.RiskIf the driver relies on the Auto-P function as described in the Operator's Manual, vehicle rollaway or movement may occur, increasing the risk of a crash.FixDVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will provide the correct description of the Auto-P function for the Operator's Manual, free of charge. The recall began May 18, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BAUTOP.
NHTSA campaign 20V180000reported Mar 26, 2020Daimler Vans USA, LLC
▲high

Service Brakes, Air

VS3BRADVER
48,791 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2019 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The rear part of the fender liner on the front axle may contact and chafe the brake hose, possibly resulting in a loss of brake fluid.RiskLoss of brake fluid can extend the distance needed to stop the vehicle, increasing the risk of a crash.FixDVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will inspect and replace the brake hoses, as necessary. Additionally, the fender liners will be modified. All services will be performed free of charge. The recall began May 8, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BRADVER.
NHTSA campaign 20V181000reported Mar 25, 2020Daimler Vans USA, LLC
○minor

Equipment

VS3BEGRESS
289 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The spare tire label may indicate the maximum speed at 55 kilometers per hour (kph) rather than as 34 miles per hour (mph).RiskWith only the metric speed listed on the spare tire label, the driver could misinterpret the kph as mph and operate the vehicle with the spare tire installed at higher speeds than the tire can withstand, increasing the risk of a crash.FixDVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will replace it with the label with the correct maximum speed information indicated in miles per hour, free of charge. The recall began May 15, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BEGRESS.
NHTSA campaign 20V155000reported Mar 18, 2020Daimler Vans USA, LLC
○minor

Equipment

VS3BEGREPP
332 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The spare tire label indicating the maximum speed may have not been affixed to the spare tire.RiskWithout the label, an operator may be unaware of the maximum speed limit of the spare tire and operate the vehicle at a excessive speed, increasing the risk of tire failure and a crash.FixDVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will attach the speed limitation label on the spare wheel, free of charge. The recall began May 15, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BEGREPP.
NHTSA campaign 20V156000reported Mar 18, 2020Daimler Vans USA, LLC
▲high

Tires

VS3LAUFRI
65 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with winter tires. The tires may not have been correctly installed, possibly resulting in reduced traction in wet or snowy conditions.RiskA reduction in traction may result in a loss of vehicle control, increasing the risk of a crash.FixDVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will inspect the running direction of the tires, correcting them as necessary. If the thread wear is uneven, the tires will be replaced. All services will be performed free of charge. The recall began May 15, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3LAUFRI.
NHTSA campaign 20V157000reported Mar 18, 2020Daimler Vans USA, LLC
▲high

Steering

VS3VERKLE
25 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The steering column casing cover may have not been installed, allowing the steering column area to be exposed.RiskIf small vehicle components, such as nuts and screws, enter the steering column area, the steering operation can be affected, increasing the risk of a crash.FixDVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will replace the steering column with one that has a cover, free of charge. The recall is expected to begin April 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3VERKLE.
NHTSA campaign 20V110000reported Feb 25, 2020Daimler Vans USA, LLC
▲high

Steering

VS3SCHLENK
8,595 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The screws that secure the intermediate bearing of the steering spindle may not have been properly tightened, potentially causing the screws to loosen and detach.RiskIf the screws detach, the driver may have difficulty steering the vehicle, increasing the risk of a crash.FixDVUSA will notify owners, and dealers will replace and properly tighten the steering spindle intermediate bearing screws, free of charge. The recall began April 13, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SCHLENK.
NHTSA campaign 20V109000reported Feb 25, 2020Daimler Vans USA, LLC
!critical

Engine And Engine Cooling

VS3AGROHR
4,424 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The connecting screws on the exhaust gas recirculation (EGR) pipe may not have been correctly tightened.RiskIf the connecting screws are not properly tightened, hot exhaust gases may leak from the EGR pipe, increasing the risk of a fire.FixDVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will renew the screw connection and the flange seals on the exhaust gas recirculation pipe, free of charge. DVUSA issued owners an interim notification on April 6, 2020. The recall began May 4, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3AGROHR.
NHTSA campaign 20V078000reported Feb 12, 2020Daimler Vans USA, LLC
!critical

Engine And Engine Cooling

VS3FLABIND
4,385 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The flange connection between the exhaust gas turbocharger and the exit to the diesel particulate filter may not be attached properly, potentially causing an exhaust gas leak.RiskAn exhaust gas leak in the engine compartment increases the risk of a fire.FixDVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will replace the flange seals and properly tighten the connection, free of charge. The recall began April 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FLABIND.
NHTSA campaign 20V079000reported Feb 12, 2020Daimler Vans USA, LLC
▲high

Equipment

VS3ZUSCHI
183 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The lashing rails on the side walls may not have been properly installed, possibly resulting in the lashing rails detaching.RiskIf the lashing rails disconnect, the cargo could become unsecured, increasing the risk of a crash.FixDVUSA will notify owners, and dealers will correctly affix the lashing rails to the side walls, free of charge. DVUSA issued owners an interim notification on February 7, 2020. The recall began April 15, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3ZUSCHI.
NHTSA campaign 19V908000reported Dec 19, 2019Daimler Vans USA, LLC
▲high

Fuel System, Diesel

VS3KRAFMOD
4,987 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz and Freightliner Sprinter vehicles equipped with diesel fuel systems. The bayonet lock between the fuel pump and the fuel tank may not have been closed and locked during manufacturing. As a result, a leak between the fuel pump and the fuel tank could occur. In addition, a gas station fuel pump may not automatically stop once the tank fill level is reached, potentially causing the fuel to overflow.RiskA diesel fuel leak can create slippery road conditions, increasing the risk of a crash.FixDVUSA will notify owners, and dealers will inspect the bayonet lock on the fuel pump, locking it as necessary, free of charge. The recall began January 3, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KRAFMOD.
NHTSA campaign 19V798000reported Nov 7, 2019Daimler Vans USA, LLC
▲high

Seats

VS3SITZVER
3 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner vehicles. A seam on the height adjuster for the front seats may have been insufficiently welded.RiskIn the event of a crash, the weld seam may break and cause the seat cushion to shift forward, increasing the risk of injury.FixDVUSA will notify owners, and dealers will replace the tilt adjuster for the front seats, free of charge. DVUSA issued owners an interim notification on December 19, 2019. The recall began March 9, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SITZVER.
NHTSA campaign 19V800000reported Nov 6, 2019Daimler Vans USA, LLC
▲high

Structure

VS3KEIL
153 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz and Freightliner Sprinter vehicles. In the affected vehicles, the abutting wedge, a component attached to the door jamb to make opening the door easier after a severe frontal impact, may have been installed incorrectly.RiskIf a vehicle that has an incorrectly installed abutting wedge is involved in a severe frontal accident, a greater force may be necessary to open the doors, increasing the risk of injury.FixDVUSA will notify owners, and dealers will inspect the installation of the abutting wedge on the driver and front passenger side, correcting it, as necessary, free of charge. DVUSA issued owners an interim notification on November 22, 2019. The recall began February 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KEIL.
NHTSA campaign 19V716000reported Oct 8, 2019Daimler Vans USA, LLC
▲high

Air Bags

VS3AIRIGEL
1,232 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter vehicles. The airbag systems may not have been activated after vehicle production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."RiskAn inactive airbag system can increase the risk of injury in the event of a crash.FixDVUSA will notify owners, and dealers will inspect the vehicles to determine if the airbag systems have been activated, correcting them as necessary, free of charge. DVUSA issued owners an interim notification on November 22, 2019. The recall began February 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3AIRIGEL.
NHTSA campaign 19V695000reported Oct 2, 2019Daimler Vans USA, LLC
▲high

Unknown Or Other

VSX566ZP25
19 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Sprinter and Metris vehicles. The vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.RiskFailure to identify loose safety related parts can increase the risk of crash and injury.FixDVUSA will notify owners, and vehicles will be returned to the reassembly plant for comprehensive inspection and, if necessary, corrective action, free of charge. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSX566ZP25.
NHTSA campaign 19V693000reported Oct 2, 2019Daimler Vans USA, LLC
▲high

Latches/Locks/Linkages

VS3HAUBOSS
5,626 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter vehicles. The screw connection on the upper hood catch may have been improperly tightened. As a result, factors such as the vehicle's speed, wind resistance and road conditions may cause the hood to open while the vehicle is being driven.RiskA hood that opens while driving can reduce the driver's visibility, increasing the risk of a crash.FixDVUSA will notify owners, and dealers will inspect the screw connection, tightening it as necessary, free of charge. The recall began November 1, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HAUBOSS.
NHTSA campaign 19V665000reported Sep 18, 2019Daimler Vans USA, LLC
○minor

Exterior Lighting

VS3HELI
8,243 vehicles
ProblemDaimler Vans USA, LLC. (MBUSA) is recalling certain 2019 Mercedes-Benz and Freightliner Sprinter 1500, 2500, 3500, and 4500 vehicles. If the manual turn-switch that activates the vehicle lights is turned quickly from one lighting position to another, the brightness of the taillights can be significantly reduced or could switch off completely.RiskReduced taillight visibility increases the risk of a crash.FixMBUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will update the body control unit software, free of charge. The recall began September 30, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is VS3HELI.
NHTSA campaign 19V591000reported Aug 12, 2019Daimler Vans USA, LLC
▲high

Visibility

VS3VERGLAS
1,079 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter 1500, 2500, 3500 and 4500 vehicles. The rear side windows may be single-pane safety glass instead of laminated safety glass.RiskIn the event of a side impact crash or vehicle rollover, the fitted side windows may not adequately protect the rear occupants from being ejected, increasing their risk of injury.FixDVUSA will notify owners, and Mercedes-Benz or Freightliner dealers will replace the single-pane safety glass with laminated safety glass., free of charge. DVUSA issued owners an interim notification on August 16, 2019. The recall began January 21, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3VERGLAS.
NHTSA campaign 19V507000reported Jul 2, 2019Daimler Vans USA, LLC
○minor

Exterior Lighting

VS3FERNLI
1,517 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter (Platform 907) vehicles equipped with high-beam assist. A software error in the control unit may prevent the driver from being able to switch off the high beams when intended.RiskBeing unable to turn off the high beams may result in oncoming traffic being blinded by the vehicle's lights, increasing the risk of crash.FixDVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will update the control unit software, free of charge. The recall began June 14, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FERNLI.
NHTSA campaign 19V309000reported Apr 18, 2019Daimler Vans USA, LLC
▲high

Exterior Lighting

VS3LEDSENS
590 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2019 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles equipped with LED high performance headlights. The sensor for the headlamp range adjustment may not have been mounted or calibrated, possibly causing unexpected changes in the headlamp lighting angle.RiskUnexpected changes in the headlamp lighting angle may affect the drivers visibility, increasing the risk of crash.FixDVUSA will notify owners, and dealers will inspect and retrofit the sensor and correctly calibrate the rotation angle sensor, free of charge. The recall began June 11, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3LEDSENS.
NHTSA campaign 19V284000reported Apr 9, 2019Daimler Vans USA, LLC
▲high

Unknown Or Other

VSX566ZP25
7 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Sprinter and Metris vehicles. The affected vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.RiskFailure to identify loose safety related parts can increase the risk of crash and injury.FixDVUSA will notify owners, and dealers will complete the final quality inspection, free of charge. The recall began May 17, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSX566ZP25.
NHTSA campaign 19V222000reported Mar 20, 2019Daimler Vans USA, LLC
○minor

Exterior Lighting

1,197 vehicles
ProblemDaimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter VS30 vehicles equipped with LED rear fog lights. The lights may not illuminate, despite the rear fog light switch being turned on.RiskThe lack of functioning rear fog lamps prevents the enhanced visibility of the vehicle to other drivers on the road, increasing the risk of crash.FixDVUSA will notify owners, and dealers will update the software settings of the control unit body controller, free of charge. The recall began April 18, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.
NHTSA campaign 19V121000reported Feb 22, 2019Daimler Vans USA, LLC
!critical

Steering

2019010006
Do not drive4,358 vehicles
ProblemDaimler Vans USA, LLC (Daimler Vans) is recalling certain 2019 Mercedes-Benz Sprinter VS30 vehicles. The steering shaft that connects to the steering gear may disconnect without warning.RiskThe steering shaft disconnecting from the steering gear can cause a sudden loss of steering control, increasing risk of a crash.FixDaimler Vans will notify owners, advising them to stop driving the vehicle immediately. Dealers will inspect the bolts connecting the steering shaft to the steering gear, fully tightening and/or adjusting them, as necessary, free of charge. The recall began February 15, 2019. Owners may contact Daimler Van's customer service at 1-800-367-6372. Daimler Van's number for this recall is 2019010006.
NHTSA campaign 19V070000reported Jan 31, 2019Daimler Vans USA, LLC

NHTSA defect investigations

Power Train:Automatic Transmission — Vehicle Rolls Away While in Park closed

The Office of Defects Investigation (ODI) of the National Highway Traffic Safety Administration (NHTSA) opened this PE after receiving 11 Vehicle Owner Questionnaires (VOQs) alleging that Model Year (MY) 2019 Mercedes-Benz (MB) Sprinter vans, configured for use as Amazon delivery vehicles or ambulances, roll away shortly after being shifted to park using the Auto-P function. A rollaway vehicle with no operator behind the steering wheel could potentially strike pedestrians, moving or parked vehicles or buildings, resulting in injury, fatality and/or property damage. Analysis of data provided by MB in response to the ODI Information Request (IR) letter showed a high failure rate. Following dis

Opened Aug 2, 2021 · closed May 27, 2022 · action PE21019

Owner complaints

Source: NHTSA complaint database
115complaints filed

14 involved a crash · 7 a fire · 5 injuries · 0 deaths reported

Filed per year: 2019: 4 · 2020: 23 · 2021: 38 · 2022: 14 · 2023: 11 · 2024: 15 · 2025: 7 · 2026: 3

Most-cited components

Power Train24
Electrical System19
Steering19
Unspecified16
Service Brakes13
Forward Collision Avoidance10

What owners describe

“Description of Incident:The electronic ignition module suffered a sudden failure due to unsealed manufacturer water intrusion, leaving the vehicle completely stranded with an immediate safety hazard. Component failed & available for inspection: Electronic Ignition Switch (EIS) module / Ignition Control Module. Yes, it …”Jul 8, 2026 · Electrical System · NHTSA owner report
“The contact owns a 2019 Mercedes-Benz Sprinter 3500. The contact received notification of NHTSA Campaign Number: 22V796000 (POWER TRAIN), and the vehicle was taken to a local dealer, where the vehicle was repaired under recall, and the contact was informed that the knock sensor was faulty and needed to be replaced. The…”Jul 24, 2025 · Engine · NHTSA owner report
“I was driving and the vehicle began to smoke through the air conditioning vent and within 30 seconds flames of fire entered the vehicle and the vehicle was completely burned. I never received any recall regarding that malfunction and never saw any signal that this would happen. I almost caught in fire due to the immine…”May 19, 2025 · Structure · NHTSA owner report

Complaint counts are raw owner reports to NHTSA, not verified defects, and scale with how many were sold. Use them to spot patterns, not to rank.

Crash ratings

Source: NHTSA NCAP

NHTSA has not published 5-Star crash ratings for this model year.

Other Sprinter model years

A

2025 Mercedes-Benz Sprinter

1 recalls · 2 complaints

D

2024 Mercedes-Benz Sprinter

4 recalls · 16 complaints

F

2023 Mercedes-Benz Sprinter

7 recalls · 36 complaints

F

2022 Mercedes-Benz Sprinter

7 recalls · 49 complaints

F

2021 Mercedes-Benz Sprinter

18 recalls · 62 complaints

F

2020 Mercedes-Benz Sprinter

25 recalls · 103 complaints

F

2018 Mercedes-Benz Sprinter

10 recalls · 25 complaints

F

2017 Mercedes-Benz Sprinter

9 recalls · 41 complaints

F

2016 Mercedes-Benz Sprinter

16 recalls · 92 complaints

Sources & method

Safety Signal starts every model-year at 100 and subtracts points per open NHTSA recall campaign by severity: critical 15 (fire risk, park-outside or do-not-drive advisories), high 8 (brakes, steering, airbags, loss of drive power, structure, battery), moderate 6, minor 3 (software, labels, lighting fixed by an update). Floor 35. A ≥ 90, B ≥ 80, C ≥ 70, D ≥ 60, otherwise F. Complaint counts and NHTSA crash ratings are shown separately and are not blended into the grade.

EPA figures come from fueleconomy.gov vehicle records. Recalls, complaints, investigations and crash ratings come from NHTSA's public flat files, refreshed weekly.

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