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Owner complaints · Suspension · every model year

Jeep Grand Cherokee suspension problems, 2016–2027

134 of the 4,149 complaints owners filed with NHTSA about the Jeep Grand Cherokee 2016–2027 name the suspension (NHTSA’s “Suspension” heading — springs, dampers, control arms and their bushings and joints). The loudest years: 2023 (108), 2022 (26). Filed under the same heading across these years: 2 manufacturer bulletins, 3 recall campaigns, 1 NHTSA investigation. Every figure is a linked federal record; none is a failure rate, none a repair cost, and none a verdict on one car.

134 complaints, 12 model years 3% of everything filed about the Grand Cherokee typically at 40k miles

Jeep Grand Cherokee suspension problems by model year

Source: NHTSA complaints, recalls, investigations and manufacturer communications

One row per model year on file, newest first. A year marked in depth has its own page: the complaints, the owners’ words and every document under this heading for that year.

Model yearComplaints naming the suspensionShare of the year’sTypically atOn file under the heading
20270———the year →
20260——36 TSBsthe year →
20250——66 TSBsthe year →
20240——73 TSBsthe year →
2023 in depth10819%40k3 recalls · 1 investigationthe record →
2022265%—3 recalls · 1 investigationthe year →
20210——3 recalls · 1 investigationthe year →
20200———the year →
20190———the year →
20180———the year →
20170———the year →
20160———the year →

Two things the counts carry that are not the car: how many of each year were sold, and how long each has been on the road — an older year out-counts a newer one before anything is wrong with it. The share column is the honest comparison across years: what part of that year’s complaints named the suspension. Nothing here is a rate.

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When the suspension complaints were filed, and at what mileage

Source: NHTSA complaint database
134complaints name the suspension, all years

Filed per calendar year, every model year together: 2023: 24 · 2024: 27 · 2025: 32 · 2026: 51

40kmiles, typically

Across the model years, half of the 48 owners who gave an odometer reading reported the suspension problem between 16,000 and 62,000 miles. A median of reports, not the life of a part.

In owners’ own words

Source: NHTSA complaint database

Filed with NHTSA by the people who own these cars, about the suspension, from the model years with the most to say. Quoted as written, with anything identifying removed; unverified reports — what was said, not a finding that it was true.

I own a 2023 Jeep Grand Cherokee. On August 18, 2025, the rear suspension coil detached and fell off in my driveway. I had the vehicle repaired at an authorized Jeep dealership. However, on **August 31, 2025 — just 13 days later — the exact same coil spring detached again, this time while I was driving at freeway speeds.
Suspension Sep 1, 2025 NHTSA owner report
The contact owns a 2023 Jeep Grand Cherokee L. The contact stated that while in reverse(R), there was an abnormal metal scratching sound coming from the rear of the vehicle. The contact exited the vehicle and inspected the vehicle and noticed that the passenger’s side rear coil spring had detached. The vehicle was parked in the driveway.
Suspension at 60,000 miles Aug 25, 2025 NHTSA owner report
I am filing this complaint regarding my 2022 Jeep Grand Cherokee and safety recall 89D (NHTSA Campaign 26V562000). My vehicle is currently experiencing abnormal driving behavior that has caused me to have a legitimate safety concern regarding the vehicle’s suspension.
Suspension Sep 30, 2026 NHTSA owner report
I am US military stationed in Belgium. There are several Jeep dealerships within a 100 mile radius, but none of them will remedy the recalls on my 2022 Jeep Grand Cherokee L. VIN: Recall #1: Summary An incorrectly installed rear coil spring may detach from the vehicle while driving.
Suspension Dec 19, 2025 NHTSA owner report

What is on file about the suspension, across the years

Source: NHTSA recalls, investigations and manufacturer communications

Recall campaigns filed under this heading, any model year

NHTSA investigation

2 manufacturer bulletins filed under this heading, any model year

Every one filed under the heading is listed. Quote the document number at a service desk — it is a diagnosis the maker has already written down.

Other systems with a record on the Jeep Grand Cherokee

Source: the same files

Every system, every model year: Jeep Grand Cherokee problems by year →

From here

Common questions

Source: NHTSA complaint database, recalls and manufacturer communications

Which Jeep Grand Cherokee years have the most suspension complaints?

2023, 108; 2022, 26. Raw counts, and an older year has had longer to collect them; by share of each year's own complaints the loudest is the 2023 (19%).

Is there a recall for the suspension on the Jeep Grand Cherokee?

Yes — 3 campaigns are filed under this heading across these model years: 26V562000 (2023), 26V051000 (2023), 23V413000 (2023). A recall is matched by VIN, and applies to specific years; check yours at nhtsa.gov/recalls.

When do suspension problems show up on the Jeep Grand Cherokee?

Owners who gave an odometer reading reported it at a median of 40,000 miles across the model years; half of them between 16,000 and 62,000. That is when reports cluster, not the life of a part.

What does NHTSA's "Suspension" heading cover?

Springs, dampers, control arms and their bushings and joints. Owners choose the heading when they file, so it says which area of the vehicle the complaint is about, not which part failed.