2023 Jeep Grand Cherokee suspension problems
108 of the 578 complaints owners filed with NHTSA about the 2023 Jeep Grand Cherokee name the suspension (NHTSA’s “Suspension” heading — springs, dampers, control arms and their bushings and joints). Filed under the same heading: 3 recalls, 1 NHTSA investigation. Every figure below is a document in a federal file, linked; none is a failure rate, and none is a verdict on any one car.
What owners filed about the suspension
Source: NHTSA complaint database0 of the 108 reports a crash · 0 a fire · 0 injuries. Self-reported, unverified.
Filed per year: 2023: 23 · 2024: 19 · 2025: 22 · 2026: 44
Half of the 18 owners who gave an odometer reading reported the suspension problem between 23,000 and 62,000 miles. A median of reports, not the life of a part.
578 complaints in all about the 2023 Jeep Grand Cherokee, 44 filed in 2026. The whole picture, every system →
Counts are owner reports to NHTSA, not verified defects, and scale with how many of these were sold; nothing here is a rate. NHTSA groups complaints coarsely, so “Suspension” means the same area of the vehicle, not one fault.
Across model years: Jeep Grand Cherokee suspension problems, every year on file →
In owners’ own words
Source: NHTSA complaint databaseFiled with NHTSA by the people who own these cars, about the suspension. Quoted as written, with anything identifying removed; unverified reports — what was said, not a finding that it was true.
I own a 2023 Jeep Grand Cherokee. On August 18, 2025, the rear suspension coil detached and fell off in my driveway. I had the vehicle repaired at an authorized Jeep dealership. However, on **August 31, 2025 — just 13 days later — the exact same coil spring detached again, this time while I was driving at freeway speeds.
The contact owns a 2023 Jeep Grand Cherokee L. The contact stated that while in reverse(R), there was an abnormal metal scratching sound coming from the rear of the vehicle. The contact exited the vehicle and inspected the vehicle and noticed that the passenger’s side rear coil spring had detached. The vehicle was parked in the driveway.
This vehicle had a recall for rear tire suspension popping off the vehicle. While my vehicle was parked in my driveway the rear suspension coil popped off the rear of my vehicle as described in the recall.
Our rear passenger spring coil flew off while driving down the HWY going 71miles per hr. We didn’t hit anything in road or pit hole, we were just driving and heard a loud pop and felt the back end drop. We immediately pulled over and checked the tires , tires were fine but the rear of our jeep was lower than normal.
This car is factory equipped with Continential Cross Contact tires that wear on the inside on all 4 tires, specifically the inner tread lugs caused by the Jeep self adjusting air ride suspension. This a safety hazard from multiple manufacturing defects and suspension problems that affecting traction and handling.
What is on file about the suspension
Source: NHTSA recalls, investigations and manufacturer communicationsRecalls filed under this heading
- 26V562000 HighSep 1, 2026 · 328,381 vehicles
- Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L, 2022-2023 Jeep Grand Cherokee, and Jeep Grand Cherokee 4XE vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.
- 26V051000 HighJan 29, 2026 · 80,620 vehicles
- Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.
- 23V413000 HighJun 8, 2023 · 305,282 vehicles
- Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. The rear coil springs may have been incorrectly installed and detach from the vehicle while driving.
NHTSA investigation
- RQ25005 Recall 23V-413 Post Remedy Failuresopened Dec 11, 2025 · open
- On June 8, 2023, Fiat Chrysler Automobiles US, LLC (FCA) filed Safety Recall 23V-413 affecting certain 2022–2023 Jeep Grand Cherokee and2021–2023 Jeep Grand Cherokee L vehicles to address rear coil springs that may not have been properly installed during vehicle production. An improperly installed rear coil spring may detach while the vehicle is in motion, creating a road hazard that can increase …
Other systems with a record on the 2023 Jeep Grand Cherokee
Source: the same files- electrical problems 248 complaints
- engine problems 114 complaints
- steering problems 58 complaints
- transmission and drivetrain problems 53 complaints
Common questions
Source: NHTSA complaint database, recalls and manufacturer communicationsAre suspension problems common on the 2023 Jeep Grand Cherokee?
They are documented: NHTSA holds 108 owner complaints naming the suspension on this model year (19% of everything owners filed about it), and 3 recalls, 1 NHTSA investigation are filed under the same heading. Whether it is a problem on one particular car is a diagnosis, not a count, and a count says nothing about how many were sold.
Is there a recall for the suspension on the 2023 Jeep Grand Cherokee?
Yes — 3 campaigns are filed under this heading: 26V562000, 26V051000, 23V413000. A recall is matched by VIN; check yours at nhtsa.gov/recalls.
When do suspension problems show up on the 2023 Jeep Grand Cherokee?
Owners who gave an odometer reading reported it at a median of 40,000 miles; half of them between 23,000 and 62,000. That is when reports cluster, not the life of a part.
What does NHTSA's "Suspension" heading cover?
Springs, dampers, control arms and their bushings and joints. Owners choose the heading when they file, so it says which area of the vehicle the complaint is about, not which part failed.