⌘K
Home›Jeep›Jeep Grand Cherokee› transmission and drivetrain problems
Owner complaints · Power Train · every model year

Jeep Grand Cherokee transmission and drivetrain problems, 2016–2027

586 of the 4,149 complaints owners filed with NHTSA about the Jeep Grand Cherokee 2016–2027 name the transmission and drivetrain (NHTSA’s “Power Train” heading — the transmission, transfer case, driveshafts, axles and differentials — NHTSA files them under one heading). The loudest years: 2017 (88), 2016 (78), 2018 (75). Filed under the same heading across these years: 1 manufacturer bulletin, 4 recall campaigns. Every figure is a linked federal record; none is a failure rate, none a repair cost, and none a verdict on one car.

586 complaints, 12 model years 14% of everything filed about the Grand Cherokee typically at 28k miles

Jeep Grand Cherokee transmission and drivetrain problems by model year

Source: NHTSA complaints, recalls, investigations and manufacturer communications

One row per model year on file, newest first. A year marked in depth has its own page: the complaints, the owners’ words and every document under this heading for that year.

Model yearComplaints naming the transmission and drivetrainShare of the year’sTypically atOn file under the heading
20270———the year →
20261431%—29 TSBsthe year →
20252017%——the year →
20243913%—114 TSBs · 1 recallthe year →
2023 in depth539%—158 TSBs · 1 recallthe record →
2022 in depth6413%—182 TSBs · 1 recallthe record →
2021 in depth7014%34k160 TSBsthe record →
20203916%—70 TSBsthe year →
20194612%14k60 TSBs · 1 recallthe year →
2018 in depth759%20k51 TSBs · 1 recallthe record →
2017 in depth8824%45k41 TSBsthe record →
2016 in depth7825%33k67 TSBs · 1 recallthe record →

Two things the counts carry that are not the car: how many of each year were sold, and how long each has been on the road — an older year out-counts a newer one before anything is wrong with it. The share column is the honest comparison across years: what part of that year’s complaints named the transmission and drivetrain. Nothing here is a rate.

Advertisement

When the transmission and drivetrain complaints were filed, and at what mileage

Source: NHTSA complaint database
586complaints name the transmission and drivetrain, all years

Filed per calendar year, every model year together: 2016: 17 · 2017: 17 · 2018: 27 · 2019: 40 · 2020: 39 · 2021: 32 · 2022: 38 · 2023: 53 · 2024: 61 · 2025: 148 · 2026: 114

28kmiles, typically

Across the model years, half of the 217 owners who gave an odometer reading reported the transmission and drivetrain problem between 5,000 and 50,000 miles. A median of reports, not the life of a part.

In owners’ own words

Source: NHTSA complaint database

Filed with NHTSA by the people who own these cars, about the transmission and drivetrain, from the model years with the most to say. Quoted as written, with anything identifying removed; unverified reports — what was said, not a finding that it was true.

I bought a new 2017 Jeep Grand Cherokee in february 2017. Vehicle completely broke down at a main street intersection on april 2017 and would not move. Towed to dealership. Dealership replaced the transmission. 2 weeks later vehicle just turn off on major freeway. Again returned to dealership.
Power Train at 31,000 miles Jun 19, 2018 NHTSA owner report
The contact owns a 2017 Jeep Grand Cherokee. The contact stated that the gear shifter could not be moved out of the park position. The contact engaged the gear shifter with force into park and the vehicle jolted aggressively. As a result, the vehicle drove over a large rock that caused damage to the undercarriage.
Power Train at 12,000 miles Apr 26, 2018 NHTSA owner report
The contact owns a 2016 Jeep Grand Cherokee. While the vehicle was parked on an incline, the vehicle rolled away. The contact was able to re-enter the vehicle and stop the vehicle safely before a crash occurred. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure.
Power Train at 2,847 miles Feb 8, 2017 NHTSA owner report
The contact owns a 2016 Jeep Grand Cherokee. While driving on a three lane highway, the vehicle independently shifted from drive to neutral without warning. The contact had to cautiously coast the vehicle over to the side of the road, applied force to shift gears into park, and applied the emergency brake.
Power Train at 2,000 miles Jan 19, 2017 NHTSA owner report
Parked vehicle in sloped parking lot left vehicle running walked behind Jeep with taligate lifted to remove wet items from Jeep. Noticed the Jeep was rolling backwards my quick reaction was to jump back in drivers seat to turn off car. While doing this the Jeep pushed me backwards flat on my back and broke my t11 and t12 on 9-14-2019.
Power Train at 34,000 miles Nov 7, 2019 NHTSA owner report

What is on file about the transmission and drivetrain, across the years

Source: NHTSA recalls, investigations and manufacturer communications

Recall campaigns filed under this heading, any model year

1 manufacturer bulletin filed under this heading, any model year

Every one filed under the heading is listed. Quote the document number at a service desk — it is a diagnosis the maker has already written down.

Other systems with a record on the Jeep Grand Cherokee

Source: the same files

Every system, every model year: Jeep Grand Cherokee problems by year →

From here

Common questions

Source: NHTSA complaint database, recalls and manufacturer communications

Which Jeep Grand Cherokee years have the most transmission and drivetrain complaints?

2017, 88; 2016, 78; 2018, 75. Raw counts, and an older year has had longer to collect them; by share of each year's own complaints the loudest is the 2026 (31%).

Is there a recall for the transmission and drivetrain on the Jeep Grand Cherokee?

Yes — 4 campaigns are filed under this heading across these model years: 26V413000 (2024), 20V183000 (2019), 18V280000 (2018), 16V249000 (2016). A recall is matched by VIN, and applies to specific years; check yours at nhtsa.gov/recalls.

When do transmission and drivetrain problems show up on the Jeep Grand Cherokee?

Owners who gave an odometer reading reported it at a median of 28,000 miles across the model years; half of them between 5,000 and 50,000. That is when reports cluster, not the life of a part.

What does NHTSA's "Power Train" heading cover?

The transmission, transfer case, driveshafts, axles and differentials — NHTSA files them under one heading. Owners choose the heading when they file, so it says which area of the vehicle the complaint is about, not which part failed.