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Owner complaints · Power Train

2020 Chrysler Pacifica transmission and drivetrain problems

55 of the 228 complaints owners filed with NHTSA about the 2020 Chrysler Pacifica name the transmission and drivetrain (NHTSA’s “Power Train” heading — the transmission, transfer case, driveshafts, axles and differentials — NHTSA files them under one heading). Filed under the same heading: 81 manufacturer bulletins, 1 NHTSA investigation. Every figure below is a document in a federal file, linked; none is a failure rate, and none is a verdict on any one car.

55 complaints 24% of this model year’s 1 report a crash

What owners filed about the transmission and drivetrain

Source: NHTSA complaint database
55complaints name the transmission and drivetrain

1 of the 55 reports a crash · 0 a fire · 0 injuries. Self-reported, unverified.

Filed per year: 2021: 4 · 2022: 12 · 2023: 13 · 2024: 14 · 2025: 7 · 2026: 5

Too few of these complaints carry an odometer reading to say when the problem shows up.

24%of this model year’s complaints

228 complaints in all about the 2020 Chrysler Pacifica, 5 filed in 2026. The whole picture, every system →

Counts are owner reports to NHTSA, not verified defects, and scale with how many of these were sold; nothing here is a rate. NHTSA groups complaints coarsely, so “Power Train” means the same area of the vehicle, not one fault.

Across model years: Chrysler Pacifica transmission and drivetrain problems, every year on file →

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In owners’ own words

Source: NHTSA complaint database

Filed with NHTSA by the people who own these cars, about the transmission and drivetrain. Quoted as written, with anything identifying removed; unverified reports — what was said, not a finding that it was true.

We were driving down the freeway at 70 mph and the vehicle displayed "Vehicle will shut off soon, pull over safely" and IMMEDIATELY lost power and the gas pedal would do nothing
Power Train Mar 25, 2025 NHTSA owner report
I received a service hybrid electric vehicle system warning. Also vehicle speed may be limited warning. When I shut the vehicle off, it was loud and remained running. My safety and the safety of others were put at risk because the warning happened while I was driving and I couldn’t get speed to park in a safe location.
Power Train Jan 28, 2025 NHTSA owner report
It’s the same issue that the hybrid pacificas were recalled for. It pops up the random stop safely on the dash & then you’re halting to a dead stop & the vehicle shuts off. This has happened several times
Power Train Mar 14, 2024 NHTSA owner report
Dealer said the transmission needs to be replaced. 2020 Chrysler Pacifica Hybrid Limited (Certified) purchased in August with 28,500 miles. Bought the 7 year/100,000 mile extended warranty. Happened on Interstate 495. Chrysler Care was a joke. Wanted info filled out ONLINE. Ask for the zip code and couldn't go past that point.
Power Train Feb 22, 2024 NHTSA owner report
In August 2022, while traveling on the interstate I received a warning that the vehicle was experiencing a power failure. It subsequently shut down while traveling at highway speeds. I was able to navigate off an exit that happened to be immediate and coasted downhill off the exit ramp to a safe spot.
Power Train Jan 2, 2024 NHTSA owner report

What is on file about the transmission and drivetrain

Source: NHTSA recalls, investigations and manufacturer communications

NHTSA investigation

81 manufacturer bulletins filed under this heading

The 0 newest are listed; every one is on the model year’s page. Quote the document number at a service desk — it is a diagnosis the maker has already written down.

Trouble codes named on this system

P0A43 P0A3F P0299 P0513 P057B P0740 P0A45 P1572

Codes a bulletin or an owner’s complaint about the 2020 Chrysler Pacifica names on this model year; a code with a record of its own links it.

Other systems with a record on the 2020 Chrysler Pacifica

Source: the same files
From here

Common questions

Source: NHTSA complaint database, recalls and manufacturer communications

Are transmission and drivetrain problems common on the 2020 Chrysler Pacifica?

They are documented: NHTSA holds 55 owner complaints naming the transmission and drivetrain on this model year (24% of everything owners filed about it), and 81 manufacturer bulletins, 1 NHTSA investigation are filed under the same heading. Whether it is a problem on one particular car is a diagnosis, not a count, and a count says nothing about how many were sold.

Is there a recall for the transmission and drivetrain on the 2020 Chrysler Pacifica?

No recall campaign is filed under this heading for this model year (there are 7 filed under other headings). A bulletin is not a recall: it carries no federal duty to repair for free.

When do transmission and drivetrain problems show up on the 2020 Chrysler Pacifica?

Too few of the complaints carry an odometer reading to say. The model year's page shows the mileage curve across every system where it can.

What does NHTSA's "Power Train" heading cover?

The transmission, transfer case, driveshafts, axles and differentials — NHTSA files them under one heading. Owners choose the heading when they file, so it says which area of the vehicle the complaint is about, not which part failed.