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Manufacturer communication · Service bulletin

Volvo bulletin CBR-2014 202402

Volvo filed this with NHTSA as a service bulletin dated Feb 16, 2024, received Mar 5, 2024, about the suspension. It names 29 model years (2016–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

CBR - Driveline Noise, Suspension Ride Height Too High, Suspension Will Not Exhaust - Chassis Built 2016w01 And Newer.

Kind Service bulletin Manufacturer date Feb 16, 2024 Received by NHTSA Mar 5, 2024 Components Suspension

Document filed under this number

DocumentKindDatedNHTSA id
CBR-2014 202402Service bulletinFeb 16, 202410251328

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5; the full text comes from the manufacturer or a dealer. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. Quote it at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

Also filed against model years this site has no page for: 2017 Volvo XC40; 2017 Volvo XC70; 2016 Volvo XC80.

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Volvo CBR-2014 202402 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the CBR-2014 202402 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does CBR-2014 202402 cover?

The manufacturer filed it against 29 model years: 2024 Volvo XC40, 2023 Volvo XC40, 2022 Volvo XC40, 2021 Volvo XC40, 2020 Volvo XC40, 2019 Volvo XC40 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.