Volvo bulletin A10247
What it saysVolvo Cars quality investigations have identified that the wrong tool parameter setting was used during rear leaf spring production on vehicles built with rear leaf spring suspension. NHTSA’s full summary ↓
Volvo filed this with NHTSA as a service bulletin dated Sep 26, 2023, received Oct 16, 2023, about the suspension. It names 2 model years (2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
Get the next Volvo bulletin for your model by email Weekly, only when something new is filed. Nothing else; one-click unsubscribe.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationVolvo Cars quality investigations have identified that the wrong tool parameter setting was used during rear leaf spring production on vehicles built with rear leaf spring suspension. As a result, the rear suspension leaf spring may break.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| A10247 | Service bulletin | Sep 26, 2023 | 10244087 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
Find the automatic (asc) for the 2023 V60 →Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Email me new Volvo bulletins for one of these models
A weekly email, sent only in a week when Volvo files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.
What owners reported
Source: NHTSA complaint databaseOwners of the 2 model years this bulletin names have filed 60 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the suspension
Source: same model, same component group2 other manufacturer communications filed against these Volvo models under the same component group (suspension), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| CBR-2014 202402 | Service bulletin | Feb 16, 2024 | CBR - Driveline Noise, Suspension Ride Height Too High, Suspension Will Not Exhaust - Chassis Built 2016w01 And Newer. |
| A10246 | Service bulletin | Oct 16, 2023 | Volvo Cars quality investigations have identified that the wrong tool parameter setting was used during rear leaf spring production on vehic… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Volvo, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Volvo A10247 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the A10247 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does A10247 cover?
The manufacturer filed it against 2 model years: 2023 Volvo V60, 2023 Volvo XC60. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.