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Manufacturer communication · Service bulletin

Volkswagen bulletin VOS1603

Volkswagen filed this with NHTSA as a service bulletin dated Jan 20, 2016, received Jun 13, 2022, about the electrical system. It names 61 model years (2016–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Release Notes Supplement.

Kind Service bulletin Manufacturer date Jan 20, 2016 Received by NHTSA Jun 13, 2022 Components Electrical System, Unknown Or Other

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
VOS1603Service bulletinJan 20, 201610213875not yet checked

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Volkswagen VOS1603 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the VOS1603 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does VOS1603 cover?

The manufacturer filed it against 61 model years: 2023 Volkswagen Arteon, 2022 Volkswagen Arteon, 2021 Volkswagen Arteon, 2020 Volkswagen Arteon, 2019 Volkswagen Arteon, 2023 Volkswagen Atlas and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.