Toyota service campaign 23TJ01
What it saysThe supply of Smart Keys available for Toyota vehicles has been temporarily limited to one (1) on select models since October 2022 due to global semiconductor shortages impacting certain microchips. NHTSA’s full summary ↓
Toyota filed this with NHTSA as a service campaign dated Oct 24, 2024, received Jul 31, 2023, about the electrical system — 26 documents under this number: 23TJ01 Eligibility (2 filings) and 24 more. It names 33 model years (2022–2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
The supply of Smart Keys available for Toyota vehicles has been temporarily limited to one (1) on select models since October 2022 due to global semiconductor shortages impacting certain microchips. Affected vehicles have been delivered with only one Smart Key and a second mechanical key.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 23TJ01 | Other | Oct 24, 2024 | 11010361 | not found |
| 23TJ01 | Other | Oct 24, 2024 | 11010360 | not found |
| 23TJ01 | Service campaign | Oct 24, 2024 | 11010359 | not found |
| 23TJ01 | Service campaign | Oct 24, 2024 | 11010358 | not found |
| 23TJ01 | Other | Sep 25, 2024 | 11010105 | |
| 23TJ01 | Other | Sep 25, 2024 | 11010104 | |
| 23TJ01 | Other | Sep 25, 2024 | 11010103 | |
| 23TJ01 | Other | Sep 17, 2024 | 11010068 | |
| 23TJ01 | Other | Sep 17, 2024 | 11010067 | |
| 23TJ01 | Service bulletin | Jun 13, 2024 | 11005098 | |
| 23TJ01 | Service bulletin | Jun 13, 2024 | 11005097 | |
| 23TJ01 | Service bulletin | Jun 13, 2024 | 11005094 | |
| 23TJ01 | Service bulletin | Jun 13, 2024 | 11005040 | |
| 23TJ01 | Service bulletin | Jun 13, 2024 | 11005039 | |
| 23TJ01 | Service bulletin | Jun 13, 2024 | 11005036 | |
| 23TJ01 | Other | Jun 6, 2024 | 11005083 | |
| 23TJ01 | Other | Jun 6, 2024 | 11005082 | |
| 23TJ01 | Other | Jun 6, 2024 | 11005025 | |
| 23TJ01 | Other | Jun 6, 2024 | 11005024 | |
| 23TJ01 | Service campaign | May 31, 2024 | 11005181 | |
| 23TJ01 | Service campaign | May 31, 2024 | 11005180 | |
| 23TJ01 Eligibility | Service campaign | Apr 12, 2024 | 11003628 | |
| 23TJ01 Eligibility | Service campaign | Apr 12, 2024 | 11003573 | |
| 23TJ01 | Service bulletin | Nov 15, 2023 | 10247809 | not found |
| 23TJ01 | Service bulletin | Aug 29, 2023 | 10244127 | not found |
| 23TJ01 | Service bulletin | Jun 15, 2023 | 10240062 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themAlso filed against model years this site has no page for: 2023 Toyota Redundant Sequoia; 2024 Toyota Redundant Sequoia; 2023 Toyota Redundant Sienna; 2023 Toyota Redundant Venza.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 29 model years this bulletin names have filed 2,833 complaints with NHTSA since 2015. 300 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2023 Toyota RAV4 Prime, the 15 owners who gave an odometer reading for Electrical System reported it at a median of 39,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
I own a 2023 Toyota RAV4 XSE that currently has an active safety recall related to the instrument cluster/speedometer display going blank. My vehicle is experiencing this issue — the speedometer/instrument screen has gone completely blank, preventing me from seeing my speed, warning lights, or critical vehicle information while driving.
2023 Toyota RAV4 Prime · Electrical System · filed with NHTSA Feb 9, 2026 · ODI 11716664
The contact owns a 2024 Toyota Rav4 Prime. The contact received notification of NHTSA Campaign Number: 25V595000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.
2024 Toyota RAV4 Prime · Electrical System · filed with NHTSA Oct 27, 2026 · ODI 11774036
The contact owns a 2024 Toyota Venza. The contact received notification of NHTSA Campaign Number: 25V595000 (ELECTRICAL SYSTEM). However, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the screen displayed a black screen while the vehicle was in drive(D).
2024 Toyota Venza · Electrical System · filed with NHTSA Jan 20, 2026 · ODI 11712196
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group93 other manufacturer communications filed against these Toyota models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Toyota list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 26TC01 | Service campaign | Sep 8, 2026 | An electrical connection for the rear window defogger may not have been installed correctly during vehicle assembly. Overtime, this can caus… |
| T-SB-0050-26 | Over-the-air update | Aug 19, 2026 | A head unit software update (version 8612G42397) is now available for 2026 model year RAV4 Hybrid, and RAV4 Plug-in Hybrid vehicles via OTA… |
| 26TC02 | Service campaign | Jun 25, 2026 | After calibrating a trailer and using the Trailer Backup Guide feature, subsequent use of this feature may result in a “Trailer not detected… |
| T-TT-0803-26 | Service bulletin | May 21, 2026 | Some 26MY RAV4 HV/PHV vehicles with HU (head unit) versions 1136 or older may exhibit one or more of theintermittent conditions below: • No… |
| T-TT-0800-26 | Service bulletin | May 20, 2026 | Some 2026 RAV4 HV vehicles may display a Distance to Empty (DTE) that is higher than expected at initial fill-up. The DTE is computed using… |
| 22TE09 | Warranty extension | May 14, 2026 | Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Toyota’s New Vehicle Limited Warranty for 3 years or 36… |
| T-SB-0029-26 | Over-the-air update | Apr 24, 2026 | A new head unit software update is available for 2023 – 2024 model year RAV4, RAV4 Hybrid, and RAV4 Prime vehicles equipped with Toyota Mult… |
| T-SB-0021-26 | Service bulletin | Mar 18, 2026 | Some 2020 – 2024 model year Highlander and Highlander Hybrid vehicles may exhibit a condition in which the air conditioner does not cool due… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Toyota, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Toyota 23TJ01 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 23TJ01 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does 23TJ01 cover?
The manufacturer filed it against 33 model years: 2023 Toyota 4Runner, 2022 Toyota C-HR, 2023 Toyota Camry, 2024 Toyota Crown, 2023 Toyota Crown, 2024 Toyota Grand Highlander and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: built in Dec 2022 — the build date is on the certification label in the driver’s door jamb.