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Manufacturer communication · Service bulletin

Mercedes-Benz bulletin LI54.10-P-080881

What it saysComplaint AC and DC charging are not possible. NHTSA’s full summary ↓

Mercedes-Benz filed this with NHTSA as a service bulletin dated Aug 11, 2026, received Aug 12, 2026, about the electrical system. It names 30 model years (2022–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Complaint AC and DC charging are not possible. The white LED on the charging inlet completely goes OFF after plugging in the charging cable. Related DTCs in quick test: There are no related fault codes (DTCs) stored in relevant control units. CPC3 - N127 (Drivetrain control unit) OBL223_GEN4 - N83/11 (Alternating current charger for high-voltage battery) DCB223 - N116/5 - Direct current charge connection unit (DCCU) Cause Control pilot (CP) circuit in DCB (N116/5: Direct current charge connection unit) might be not functional due to electrical overstress from EVSE (Electric Vehicle Supply Equipment | Charging Station). Remedy Refer to the charging cable actual values in DCB (N116/5). The actual value “Charging cable at charging station” and “status of pilot function” shows “Charging cable NOT PLUGGED IN” & “CP not connected” respectively, even though the charging cable is connected on both sides. This confirms a possible breakdown of Control Pilot (CP) circuit inside the DCB. Measurement of the resistance of Proximity Pilot (PP) and Control Pilot (CP) at the charging socket (G10) (see Annex “Resistance measurement Proximity Pilot (CP) and Control Pilot (CP)”)

Kind Service bulletin Manufacturer date Aug 11, 2026 Received by NHTSA Aug 12, 2026 Components Electrical System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
LI54.10-P-080881Service bulletinAug 11, 202611036138PDF, 1,339 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

Also filed against model years this site has no page for: 2024 Mercedes-Benz AMG C63 S E; 2024 Mercedes-Benz AMG C63 S E 4MATIC+; 2024 Mercedes-Benz AMG S 63 E 4MATIC+; 2026 Mercedes-Benz AMG S 63 E 4MATIC+; 2026 Mercedes-Benz E53 E 4MATIC+ ALL-Terrain.

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 25 model years this bulletin names have filed 526 complaints with NHTSA since 2015. 218 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

Since I purchased this electric vehicle, phone conversations that I place through the car have been broadcast on the external speaker. I brought this to the dealership, they acknowledged the problem, but told me they couldn't help because they didn't have another EQB to compare it to. They told me to contact Mercedes customer service.

2025 Mercedes-Benz EQB · Electrical System · filed with NHTSA May 16, 2026 · ODI 11738301

The digital instrument cluster and center infotainment display screen went completely black and blank while the vehicle was in motion. This immediate failure blinded the driver to critical safety telemetry, including the current vehicle speed, gear positioning, and active safety warning telltales, creating an immediate, severe crash…

2025 Mercedes-Benz E-Class · Electrical System · filed with NHTSA Jun 23, 2026 · ODI 11746077

I am currently leasing a 2024 Mercedes-Benz EQB 250+. The vehicle displayed a warning related to the high-voltage battery system, indicating a potential malfunction and safety risk. I was advised that there may be an issue involving the high-voltage battery that could lead to battery failure and/or an increased risk of fire.

2024 Mercedes-Benz EQB · Electrical System · filed with NHTSA Oct 21, 2026 · ODI 11772721

In depth: 2023 Mercedes-Benz EQB electrical problems →

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the electrical system

Source: same model, same component group

242 other manufacturer communications filed against these Mercedes-Benz models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Mercedes-Benz list.

NumberKindDatedNHTSA’s summary
LI47.70-P-079912Service bulletinSep 29, 2026Complaint Vehicle will not start after DC charging Warning in the instrument cluster related to High‑voltage on board electrical system The…
LI54.30-P-080963Service bulletinSep 17, 2026Complaint Issue after OTA Update IC Odometer Reading blank("_ _ _ _") IC Maintanence data unavailable Cause OTA Update E61.0 Remedy In the I…
LI82.60-P-080383Service bulletinSep 15, 2026Complaint Radio station cover art does not refresh when switching stations. The UI continues to show the old station’s artwork instead of up…
NCU - 2026090001Service campaignSep 11, 2026Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject vehicles, the control unit software for…
LI54.71-P-079104Service bulletinSep 11, 2026Complaint Traffic sign symbol for "Traffic Sign Assist" is blinking in instrument cluster without obvious cause usually with one of the foll…
ANN - MY27 XENTRY Comm.OtherSep 11, 2026A solution for the XENTRY and MY27 167 communication issue is now available through addon 26.6.1.33608. If after ensuring you've installed l…
LI54.21-P-080326Service bulletinSep 9, 2026Complaint CEL light on with no drivability concerns. Cause Signal timing error. Remedy 167, 465: SW has been released. Update the FSAM to th…
LI82.60-P-079747Service bulletinSep 4, 2026Complaint The Apple Music app is no longer available in the head unit apps menu after updating the software of the…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Mercedes-Benz, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Mercedes-Benz LI54.10-P-080881 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the LI54.10-P-080881 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Mercedes-Benz warranty extension on file lists the ones Mercedes-Benz has filed.

Which vehicles does LI54.10-P-080881 cover?

The manufacturer filed it against 30 model years: 2026 Mercedes-Benz C-Class, 2025 Mercedes-Benz C-Class, 2025 Mercedes-Benz E-Class, 2025 Mercedes-Benz EQB, 2024 Mercedes-Benz EQB, 2023 Mercedes-Benz EQB and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.