Maserati bulletin MAS004419 MTB 24-35
What it saysThis technical bulletin provides guidance and additional information on normal shock absorber operations that are often mistakenly identified as defective. NHTSA’s full summary ↓
Maserati filed this with NHTSA as a manufacturer communication dated Oct 31, 2024, about the suspension. It names 50 model years (2016–2025). A manufacturer communication is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis technical bulletin provides guidance and additional information on normal shock absorber operations that are often mistakenly identified as defective. It establishes criteria for inspecting and diagnosing shock absorbers for potential leakage to help prevent the unnecessary replacement of non-defective components
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| MAS004419 MTB 24-35 | Other | Oct 31, 2024 | 11009527 | PDF, 236 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themAlso filed against model years this site has no page for: 2024 Maserati Folgore; 2020 Maserati Granturismo; 2021 Maserati Granturismo; 2022 Maserati Granturismo; 2023 Maserati Granturismo; 2022 Maserati Grecale; 2016 Maserati Levante; 2021 Maserati MC20; 2024 Maserati Nuova Grancabrio; 2024 Maserati Nuova Granturismo.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 40 model years this bulletin names have filed 91 complaints with NHTSA since 2015. 3 of them name Suspension — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The contact owns a 2019 Maserati Ghibli. The contact stated while driving approximately 40 MPH, the vehicle drove over a dip in the roadway and the rear end swayed from left to right. The contact stated that at higher speeds the swaying made the vehicle more unstable. The contact stated no warning light was illuminated.
2019 Maserati Ghibli · Suspension · filed with NHTSA May 19, 2023 · ODI 11522890
I was driving and I heard a loud noise the axle broke causing me to lose control and crash into 2 park cars. I at first thought I was hit by another car but upon further research I discovered I was not hit. When we purchased the car we were told there were no prior accidents or repairs.
2017 Maserati Levante · Suspension · filed with NHTSA Apr 3, 2024 · ODI 11580989
The contact owns a 2024 Maserati GranTurismo. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly and aggressively pulled to the right while the contact was in the middle lane. There were no warning lights illuminated.
2024 Maserati GranTurismo · Suspension · filed with NHTSA Feb 24, 2026 · ODI 11720130
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the suspension
Source: same model, same component group30 other manufacturer communications filed against these Maserati models under the same component group (suspension), newest first. The eight newest are listed; the rest are on the Maserati list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| MAS004990 MTB 25-46 | Other | Dec 24, 2025 | This bulletin provides updated information regarding the serviceability of the transfer case flange kit for Grecale, GranTurismo, and GranC… |
| MAS004974 DS 25-37 | Other | Dec 5, 2025 | Rear Differential Oil Leakage This Diagnostic Sheet serves as a guide and provides additional diagnostic info related to rear differential… |
| MAS004931 MTB 25-38 | Other | Oct 30, 2025 | This bulletin provides guidance to the authorized service network regarding a specific repair procedure applicable to the front axle transf… |
| MAS004886 DS 25-31 | Other | Oct 7, 2025 | This Diagnostic Sheet provides step-by-step instructions to help diagnose and report issues with the adaptive suspension system on Maserati… |
| MAS004834 DS 25-27 | Other | Aug 5, 2025 | This document outlines the correct diagnostic and evaluation procedure when oil traces or leakage are observed on front or rear shock absor… |
| MAS004675_A DS 25-21 | Other | Jul 16, 2025 | This bulletin provides technical guidance for diagnosing and resolving creaking noises from the lower front suspension arm on Ghibli (M157)… |
| MAS004690 DS 25-12 | Other | Apr 15, 2025 | This Technical bulletin serves as a guide and provides additional diagnostic info for possible Air suspension issues on Grecale equipped wi… |
| MAS004675 DS 25-10 | Other | Apr 10, 2025 | Noise from the front suspensions while maneuvering. his Diagnostic Sheet serves as a guide and provides additional diagnostic info for possi… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Maserati, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Maserati MAS004419 MTB 24-35 a recall?
No. A manufacturer communication is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the MAS004419 MTB 24-35 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does MAS004419 MTB 24-35 cover?
The manufacturer filed it against 50 model years: 2024 Maserati Ghibli, 2023 Maserati Ghibli, 2022 Maserati Ghibli, 2021 Maserati Ghibli, 2020 Maserati Ghibli, 2019 Maserati Ghibli and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.