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Manufacturer communication · Service bulletin

Kia bulletin TSB_CLI049_R1

What it saysThis bulletin has been revised to include additional information. NHTSA’s full summary ↓

Kia filed this with NHTSA as a service bulletin dated Jun 26, 2023, received Jul 5, 2023, about the visibility/wiper. It names 24 model years (2016–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR - ELECTRICAL A/C COMPRESSOR - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding partial repair of the Air Conditioning (A/C) compressor assembly on some 2011MY~ Optima Hybrid (TF HEV, JF HEV/PHEV), 2015MY~ Soul EV (PS EV), 2017MY~ Niro (DE HEV/PHEV/EV), 2022MY~ EV6 (CV), 2021MY~ Sorento (MQ4 HEV/PHEV), 2023MY~ Sportage (NQ5 HEV/PHEV), and 2023MY~ Niro (SG2 EV/HEV/PHEV) vehicles.

Kind Service bulletin Manufacturer date Jun 26, 2023 Received by NHTSA Jul 5, 2023 Components Visibility/Wiper, Electrical System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
TSB_CLI049_R1Service bulletinJun 26, 202310238225PDF, 142 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.

Find the compressor for the 2023 EV6 →

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Model years it names

Source: as the manufacturer filed them

Also filed against model years this site has no page for: 2018 Kia Redundant Niro.

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 23 model years this bulletin names have filed 5,443 complaints with NHTSA since 2015. 1,078 of them name Electrical System, Visibility/Wiper — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

On the 2016 Kia Optima, the 37 owners who gave an odometer reading for Electrical System reported it at a median of 66,500 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.

I've had this car going on three years sometimes not all the time I will go to start it and it will barely start so I took it to the dealership three times when I got my oil change and they checked the battery but they're saying the battery is good and the starting system the car will just be sitting in my garage and I try to start it it…

2019 Kia Optima · Electrical System · filed with NHTSA May 9, 2021 · ODI 11415708

Vehicle does not reliably handle the 12V battery well. Many times, I see it sitting at 12.8 VDC when driving the vehicle. On a ICE vehicle, the charging voltage is close to 14V when running/driving. On 3 separate occasions, when I tried to "start" the EV6, the 12V battery was too dead to allow the car to be started. Basically stranded.

2023 Kia EV6 · Electrical System · filed with NHTSA Apr 3, 2024 · ODI 11581040

Rear Windshield Spontaneously Shattering - 11:10pm EST August 20th. I left my residence and approached my car from behind in the parking lot. It was dark but my rear windshield was definitely in one piece and had not previously had any damage. I opened the driver door. As I sat in the seat, I heard what sounded like pebbles spilling.

2019 Kia Soul · Visibility/Wiper · filed with NHTSA Aug 21, 2021 · ODI 11429956

In depth: 2023 Kia EV6 electrical problems → · 2022 Kia EV6 electrical problems → · 2016 Kia Optima electrical problems → · 2021 Kia Sorento electrical problems →

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the visibility/wiper

Source: same model, same component group

6 other manufacturer communications filed against these Kia models under the same component group (visibility/wiper), newest first.

NumberKindDatedNHTSA’s summary
SC373Service campaignSep 23, 2026TECHNICAL SERVICE BULLETIN: VOLUNTARY SERVICE CAMPAIGN: 3-WAY COOLANT VALVE REPLACEMENT (SC373 Revision 1) - This bulletin has been revised…
SC358Service campaignDec 23, 2025VOLUNTARY SERVICE CAMPAIGN: INCORRECT AMOUNT OF AIR CONDITIONING REFRIGERANT (SC358) - This bulletin provides information regarding an incor…
TSB_CLI057Service bulletinOct 22, 2024TECHNICAL SERVICE BULLETIN: HEATING, VENTILATION, AND AIR CONDITIONING (HVAC) BLOWER MOTOR FUSE RELOCATION - This bulletin provides the proc…
PS753Service bulletinDec 11, 2023PITSTOP: AIR CONDITIONER AUTO-DRY WHILE VEHICLE IS OFF - This Pitstop provides information regarding the new feature Air Conditioner Auto-Dr…
TSB_CLI054Service bulletinSep 5, 2023TECHNICAL SERVICE BULLETIN: AIR CONDITIONING REFRIGERANT COLLECTION AND RECHARGE (SA538) - This bulletin provides information to evacuate, v…
PS299_R4Service bulletinOct 6, 2020PITSTOP: CORRECT PROCEDURE FOR RAISING WINDSHIELD WIPERS - This bulletin has been revised to include additional information. New/revised sec…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Kia, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Kia TSB_CLI049_R1 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the TSB_CLI049_R1 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Kia warranty extension on file lists the ones Kia has filed.

Which vehicles does TSB_CLI049_R1 cover?

The manufacturer filed it against 24 model years: 2023 Kia EV6, 2022 Kia EV6, 2023 Kia Niro, 2022 Kia Niro, 2021 Kia Niro, 2020 Kia Niro and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.