Stellantis bulletin S2309000002
Stellantis filed this with NHTSA as a service bulletin dated May 21, 2023, received Jul 31, 2023, about the engine. It names 31 model years across Jeep, Ram and Chrysler (2018–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
One page for every brand it was filed under. Each brand’s bulletins: Jeep · Ram · Chrysler.
Get the next Stellantis bulletin for your model by email Weekly, only when something new is filed. Nothing else; one-click unsubscribe.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationMIL lamp-on. Engine noise, rattle. Misfire or rough running.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| S2309000002 | Service bulletin | May 21, 2023 | 10240035 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themJeep 16 model years
Ram 5 model years
Chrysler 10 model years
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Email me new Stellantis bulletins for one of these models
A weekly email, sent only in a week when Stellantis files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.
What owners reported
Source: NHTSA complaint databaseOwners of the 31 model years this bulletin names have filed 14,668 complaints with NHTSA since 2015. 3,186 of them name Engine — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2018 Chrysler Pacifica, the 168 owners who gave an odometer reading for Engine reported it at a median of 11,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
While driving at highway speed the vehicle flashed a vehicle and I’ll shut down sign. A red turtle flashed and the vehicle began to decelerate. Had to pull over to a less than safe sand shoulder. Had highway speed traffic directly behind me. Dealership pulled codes related to the transmission. No previous issues or sign thereof. 25k miles
2023 Chrysler Pacifica · Engine · filed with NHTSA Apr 3, 2025 · ODI 11652655
The contact owns a 2020 Chrysler Pacifica Hybrid. The contact stated while driving 75 MPH, the vehicle stalled. The check engine warning light illuminated intermittently. The vehicle was taken to an Auto Parts store for a diagnostic test. The employee retrieved DTC: P0A43-00 (Drive motor ‘A’ position sensor circuit intermittent).
2020 Chrysler Pacifica · Engine · filed with NHTSA Mar 7, 2023 · ODI 11510614
While driving on the road the engine shuts completely off right in the middle of traffic which is extremely dangerous!!!...message displays on the screen where the speedometer is "shift to p to start". It has happened 3x yesterday and about a week ago once. Took to Jeep dealer yesterday and they are still investigating the issue
2018 Jeep Grand Cherokee · Engine · filed with NHTSA Jul 13, 2018 · ODI 11111104
In depth: 2023 Chrysler Pacifica engine problems → · 2022 Chrysler Pacifica engine problems → · 2021 Chrysler Pacifica engine problems → · 2020 Chrysler Pacifica engine problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the engine
Source: same model, same component group208 other manufacturer communications filed against these Stellantis models under the same component group (engine), newest first. The eight newest are listed; the rest are on the Jeep list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 9100949 | Service bulletin | Oct 20, 2026 | oil filter If an engine oil leak develops from gasket of a newly installed MOPAR engine oil filter, please replace it with an equivalent BPr… |
| 09-027-26 | Service bulletin | Oct 17, 2026 | Engine Coolant Leak The customer may comment on the following: SYMPTOM: ● There is an external coolant leak near the exhaust side of the eng… |
| 115202 | Service campaign | Oct 14, 2026 | Revised Customer Satisfaction Notification 66D – Spark Plugs - Dealer Notification |
| 18-083-26 | Service bulletin | Oct 10, 2026 | Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle mus… |
| 18-082-26 | Service bulletin | Oct 10, 2026 | Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle mus… |
| 18-074-26 | Service bulletin | Oct 10, 2026 | Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle mus… |
| 18-079-26 | Service bulletin | Oct 7, 2026 | Flash: Powertrain Control Module (PCM) Update Customers may experience a Malfunction Indicator Lamp (MIL) illumination, and the vehicle may… |
| 18-015-26 | Service bulletin | Oct 7, 2026 | Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Jeep, Ram and Chrysler, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Stellantis S2309000002 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the S2309000002 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.
Which vehicles does S2309000002 cover?
The manufacturer filed it against 31 model years across 3 brands (Jeep, Ram and Chrysler): 2023 Chrysler Pacifica, 2022 Chrysler Pacifica, 2021 Chrysler Pacifica, 2020 Chrysler Pacifica, 2019 Chrysler Pacifica, 2018 Chrysler Pacifica and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.