Stellantis bulletin S2123000084 REV. A
What it says1st Row Seat Belt Retractor D-Ring Is Binding And Not Able To Rotate NHTSA’s full summary ↓
Stellantis filed this with NHTSA as a service bulletin dated Feb 28, 2025, received Mar 5, 2025, about the seats. It names 18 model years across Jeep and Dodge (2021–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
One page for every brand it was filed under. Each brand’s bulletins: Jeep · Dodge.
Get the next Stellantis bulletin for your model by email Weekly, only when something new is filed. Nothing else; one-click unsubscribe.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communication1st Row Seat Belt Retractor D-Ring Is Binding And Not Able To Rotate
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| S2123000084 REV. A | Service bulletin | Feb 28, 2025 | 11015023 | PDF, 104 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themJeep 13 model years
Dodge 5 model years
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Email me new Stellantis bulletins for one of these models
A weekly email, sent only in a week when Stellantis files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.
What owners reported
Source: NHTSA complaint databaseOwners of the 18 model years this bulletin names have filed 2,896 complaints with NHTSA since 2015. 7 of them name Seats — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
This situation is similar to the recent Palisade SUV recall: The seat folding system operates when the button is pressed, even if the seat is occupied. The system does not detect the presence of a seated passenger and allows the seat to fold in both 2nd and 3rd rows. The system lacks sufficient anti-pinch protection.
2024 Jeep Grand Wagoneer · Seats · filed with NHTSA Apr 8, 2026
The lumbar support airbags are over inflating on their own both the driver and passenger seats. To the point that it alters your seat position making it uncomfortable and dangerous for driving as there are times that it won’t go back down and positions you in an unnatural way.
2023 Jeep Grand Cherokee · Seats · filed with NHTSA Aug 13, 2025
The contact owns a 2025 Jeep Grand Wagoneer. The contact stated that while the vehicle was parked, her grandson was exiting the vehicle from the second row of seats on the driver's side, he accidentally activated the fold-down feature of the seat.
2025 Jeep Grand Wagoneer · Seats · filed with NHTSA Apr 10, 2026
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the seats
Source: same model, same component group32 other manufacturer communications filed against these Stellantis models under the same component group (seats), newest first. The eight newest are listed; the rest are on the Jeep list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 08-274-26 | Service bulletin | Jul 11, 2026 | Power Folding Seat Wire Harness Pinched Customers may experience one or more of the following: SYMPTOM: ● Battery is depleted. NOTE: Battery… |
| S2608000028 | Service bulletin | Jun 12, 2026 | Intermittent Operation of the Third Row Power Seat, 12volt Battery Drain |
| S2523000014 REV. A | Service bulletin | Mar 11, 2026 | 2 nd Row Seat Difficult To Latch. |
| 109157 | Service bulletin | Dec 17, 2025 | ARMREST - REAR DOOR TRIM |
| S2508000107 | Service bulletin | Dec 12, 2025 | Comfort Seat Module (CSM) or Comfort Steering Wheel Module (CSWM) do Not Operate |
| 106343 | Service bulletin | Jul 29, 2025 | HEADREST - SECOND ROW |
| S2523000071 | Service bulletin | Jul 23, 2025 | 1 st Or 2 nd Row Center Console Armrest Door Difficult To Slide Open And Or Closed. |
| S2324000003 | Service bulletin | May 2, 2025 | Heated seats turn off by itself when on HI setting, without customer input after approximately 20 minutes. |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Jeep and Dodge, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Stellantis S2123000084 REV. A a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the S2123000084 REV. A repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does S2123000084 REV. A cover?
The manufacturer filed it against 18 model years across 2 brands (Jeep and Dodge): 2025 Dodge Durango, 2024 Dodge Durango, 2023 Dodge Durango, 2022 Dodge Durango, 2021 Dodge Durango, 2025 Jeep Grand Cherokee and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.