Infiniti bulletin ITB17-009H
Infiniti filed this with NHTSA as a service bulletin dated Apr 30, 2024, received Jun 7, 2024, about the visibility/wiper. It names 58 model years (2016–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| ITB17-009H | Service bulletin | Apr 30, 2024 | 11001182 | not yet checked |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themand 12 more model years on this site.
Also filed against model years this site has no page for: 2016 Infiniti Q40; 2016 Infiniti Q60; 2018 Infiniti QX50; 2021 Infiniti QX60; 2019 Infiniti RQ50 Hybrid; 2023 Infiniti Redundant QX50.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Common questions
Source: NHTSA, 49 CFR 579.5Is Infiniti ITB17-009H a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the ITB17-009H repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does ITB17-009H cover?
The manufacturer filed it against 58 model years: 2024 Infiniti Q50, 2023 Infiniti Q50, 2022 Infiniti Q50, 2021 Infiniti Q50, 2020 Infiniti Q50, 2019 Infiniti Q50 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.