Hyundai bulletin 23-01-014H-6
What it saysHyundai has launched an anti-theft software upgrade and window decal campaign (Campaign 993), combined with an anti-theft steering wheel lock campaign (Campaign P32), and anti-theft ignition cylinder protector campaign… NHTSA’s full summary ↓
Hyundai filed this with NHTSA as a service bulletin dated Jan 22, 2024, received Nov 30, 2023, about the electrical system — 4 documents under this number. It names 46 model years (2016–2022). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationHyundai has launched an anti-theft software upgrade and window decal campaign (Campaign 993), combined with an anti-theft steering wheel lock campaign (Campaign P32), and anti-theft ignition cylinder protector campaign (Campaign 9A5) in response to an increase in thefts of certain 2011-2022MY Hyundai vehicles not equipped with engine immobilizers targeted through social media. For certain vehicles that cannot be upgraded with the software (Campaign 993), Hyundai is offering customers steering wheel locks at the dealer (Campaign P32). This Dealer Best Practices Guide provides information to assist dealership personnel with customer questions relating to the immobilizer software upgrade, window decals and steering wheel lock ant-theft solutions available from HMA through Hyundai dealers.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 23-01-014H-6 | Service bulletin | Jan 22, 2024 | 10249707 | PDF, 975 KB |
| 23-01-014H-6 | Service bulletin | Dec 19, 2023 | 10247611 | PDF, 974 KB |
| 23-01-014H-6 | Service bulletin | Nov 10, 2023 | 10245579 | PDF, 1,377 KB |
| 23-01-014H-6 | Service bulletin | Nov 10, 2023 | 10245578 | PDF, 951 KB |
What the document itself lists
Parts the bulletin names
| Part number | Description | Qty | Find it |
|---|---|---|---|
| 81921-0W000QQH | o Santa Fe (CMa) | — | eBay Motors → |
| 81921-2L000QQH | o Elantra Touring (FD) | — | eBay Motors → |
| 81921-1R000QQH | o Accent (RB) | — | eBay Motors → |
| 81921-3J000QQH | o Veracruz (EN) | — | eBay Motors → |
| 81921-3X000QQH | o Elantra Coupe (JK) | — | eBay Motors → |
| 81921-2M000QQH | o Genesis Coupe (BK) | — | eBay Motors → |
| 81921-1E000QQH | o Accent (MC) | — | eBay Motors → |
Read by machine from the document NHTSA serves (17 pages), read Sep 30, 2026. A part number is shown only where it matches Hyundai’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
Find the control module for the 2022 Accent →Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.
Model years it names
Source: as the manufacturer filed themand 6 more on this site: 2020 Hyundai Veloster, 2019 Hyundai Veloster, 2017 Hyundai Veloster, 2016 Hyundai Veloster, 2021 Hyundai Venue, 2020 Hyundai Venue.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 46 model years this bulletin names have filed 14,225 complaints with NHTSA since 2015. 1,728 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2016 Hyundai Tucson, the 99 owners who gave an odometer reading for Electrical System reported it at a median of 58,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
The contact owns a 2019 Hyundai Veloster N. The contact stated while driving 45 MPH, the check the engine warning light illuminated. The vehicle was repaired under NHTSA Campaign Number: 24V258000 (ELECTRICAL SYSTEM); however, the remedy failed to repair the vehicle. The manufacturer was notified of the failure but offered no assistance.
2019 Hyundai Veloster · Electrical System · filed with NHTSA Oct 18, 2024
While driving the car getting error message on dashboard "Check Hybrid System Turn Off Engine", The Gas engine turn off and switch to continue on electric till able to pull on the side of the road. Turn Off engine, wait a min. Start car again and working fine. This issue appears randomly many times in the last two years while driving.
2016 Hyundai Sonata · Electrical System · filed with NHTSA Mar 30, 2023
6/17/2024 12 volt battery was dead; EV was fully charged 6/16/2024 using Level 2 charger in my home garage. AAA charged the battery; I drove to Crossroads Hyundai Loveland, CO and asked to have the converter to the main battery checked; this was not done. Crossroads checked the battery via CADEX with "good battery charge" as result.
2020 Hyundai Kona · Electrical System · filed with NHTSA Feb 10, 2025
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group95 other manufacturer communications filed against these Hyundai models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Hyundai list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 26-BE-021H | Service bulletin | Sep 18, 2026 | Some Venue (QX) vehicles may have an inoperative horn due to insufficient internal soldering of the horn assembly. This bulletin provides in… |
| 9D4 | Service campaign | Sep 1, 2026 | Certain Palisade (LX3) and Palisade Hybrid (LX3 HEV) vehicles may experience Over-the-Air (OTA) update failures due to outdated Central Comm… |
| LA39 | Warranty extension | Aug 29, 2026 | Some Palisade Hybrid (LX3 HEV) vehicles may illuminate the hybrid system warning light with Diagnostic Trouble Codes (DTC) P0C381C when the… |
| 999A | Warranty extension | Aug 27, 2026 | Certain Santa Fe Hybrid (MX5A HEV) vehicles may experience a condition where a DTC triggered in the Hybrid Power Control Unit (HPCU) cannot… |
| 26-BE-026H | Service bulletin | Aug 22, 2026 | Some Santa Fe (MX5A) and Santa Fe Hybrid (MX5A HEV) vehicles may exhibit a 12-volt battery drain due to the passive entry feature of the Dig… |
| 26-BE-025H | Service bulletin | Aug 21, 2026 | Some Tucson (NX4, NX4A, NX4M), Tucson Hybrid (NX4 HEV), and Tucson Plug-In Hybrid (NX4 PHEV) vehicles may exhibit a 12-volt battery drain du… |
| 26-BE-024H | Service bulletin | Aug 20, 2026 | Some Palisade (LX3) and Palisade Hybrid (LX3 HEV) vehicles may exhibit a 12-volt battery drain due to the passive entry feature of the Digit… |
| 9D6 | Service campaign | Aug 6, 2026 | Certain Palisade (LX3) vehicles may exhibit an engine misfire condition which may result in one or more of the DTCs listed below. This updat… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Hyundai, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Hyundai 23-01-014H-6 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 23-01-014H-6 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does 23-01-014H-6 cover?
The manufacturer filed it against 46 model years: 2022 Hyundai Accent, 2021 Hyundai Accent, 2020 Hyundai Accent, 2019 Hyundai Accent, 2018 Hyundai Accent, 2017 Hyundai Accent and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.