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Manufacturer communication · Service campaign

Hyundai service campaign 9C5

Hyundai filed this with NHTSA as a service campaign dated Sep 9, 2026, received Aug 21, 2026, about the fuel/propulsion system — 4 documents under this number: 9C5 OL, 26-01-065H DCS, 26-01-065H TSB, 26-01-065H DN. It names 8 model years (2019–2023). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Certain Kona Electric (OS EV) and Ioniq Electric (AE EV) vehicles are eligible for a Battery Management System (BMS) software update. This update to the BMS software improves the system's diagnostic capability. Follow Technical Service Bulletin (TSB) 26-01-065H to complete the BMS software update.

Manufacturer campaign id 9C5 Kind Service campaign Manufacturer date Sep 9, 2026 Received by NHTSA Aug 21, 2026 Components Fuel/Propulsion System, Electrical System First dated Aug 13, 2026

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
9C5 OLService campaignSep 9, 202611037293PDF, 164 KB
26-01-065H DCSService campaignAug 17, 202611036686PDF, 44 KB
26-01-065H TSBService campaignAug 14, 202611036311PDF, 409 KB
26-01-065H DNService campaignAug 13, 202611036685PDF, 519 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Hyundai 9C5 a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 9C5 repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does 9C5 cover?

The manufacturer filed it against 8 model years: 2021 Hyundai Ioniq, 2020 Hyundai Ioniq, 2019 Hyundai Ioniq, 2023 Hyundai Kona, 2022 Hyundai Kona, 2021 Hyundai Kona and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.