Genesis bulletin 24-DS-003G
What it saysThis bulletin provides information to inspect and replace the front or rear wheel bearing hub assemblies for all Genesis vehicles. NHTSA’s full summary ↓
Genesis filed this with NHTSA as a service bulletin dated Aug 12, 2024, received Sep 3, 2024, about the wheels. It names 36 model years (2017–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis bulletin provides information to inspect and replace the front or rear wheel bearing hub assemblies for all Genesis vehicles. This procedure is applicable when noise (whirring, roaring, grinding, rumbling, etc.) is present which gets louder when driving with more speed.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 24-DS-003G | Service bulletin | Aug 12, 2024 | 11006825 | PDF, 393 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 36 model years this bulletin names have filed 938 complaints with NHTSA since 2015. 13 of them name Wheels — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The continental contriprocontact tires on my 2020 Genesis G90 have a constant vibration. It feels like you are driving over rumble strips. On 2/12/2020 (1 week after purchase), called the dealer to report the problem. The dealer said they talked to Genesis and Genesis said they had no knowledge of a tire problem.
2020 Genesis G90 · Wheels · filed with NHTSA Apr 20, 2020 · ODI 11321685
Description of Incident: The car was sold with a passenger-front Dunlop tire that suffered a critical structural failure where the tread rubber completely wore away, leaving the internal metal cords and plies exposed (visual evidence attached).
2023 Genesis G80 · Wheels · filed with NHTSA Feb 19, 2026 · ODI 11719085
Sidewall failure of continental procontact tx tires. Several bubbles in sidewall. Dealer claims it must be from road hazard
2018 Genesis G80 · Wheels · filed with NHTSA Sep 25, 2019 · ODI 11258027
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the wheels
Source: same model, same component group1 other manufacturer communication filed against these Genesis models under the same component group (wheels), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 20-SS-004H | Service bulletin | Nov 19, 2020 | This bulletin provides tire vibration service procedures, including how to optimize vehicle vibration performance. For all wheel/tire balanc… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Genesis, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Genesis 24-DS-003G a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 24-DS-003G repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Hyundai warranty extension on file lists the ones Hyundai has filed.
Which vehicles does 24-DS-003G cover?
The manufacturer filed it against 36 model years: 2025 Genesis G70, 2024 Genesis G70, 2023 Genesis G70, 2022 Genesis G70, 2021 Genesis G70, 2020 Genesis G70 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.