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Federal filingsHome›Bulletins›Genesis› 21-BD-001G
Manufacturer communication · Service bulletin

Genesis bulletin 21-BD-001G

What it saysGenesis applies a Paint Protection Film (PPF) on new vehicles before delivery to dealerships. NHTSA’s full summary ↓

Genesis filed this with NHTSA as a service bulletin dated Feb 3, 2021, received Apr 11, 2024, about the equipment. It names 35 model years (2017–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Genesis applies a Paint Protection Film (PPF) on new vehicles before delivery to dealerships. It provides a barrier between the paint and contaminants, such as rail dust, acid rain, and industrial fallout. In rare cases, the paint can become clouded under the PPF. These spots are the result of moisture trapped between the PPF and the paint.

Kind Service bulletin Manufacturer date Feb 3, 2021 Received by NHTSA Apr 11, 2024 Components Equipment

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
21-BD-001GService bulletinFeb 3, 202110253049not found

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.

Find the owners/service/other manual for the 2024 G70 →

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Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Genesis files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

What owners reported

Source: NHTSA complaint database

Owners of the 35 model years this bulletin names have filed 937 complaints with NHTSA since 2015.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the equipment

Source: same model, same component group

2 other manufacturer communications filed against these Genesis models under the same component group (equipment), newest first.

NumberKindDatedNHTSA’s summary
23-01-068GService bulletinAug 29, 2023This bulletin provides the procedure to replace incorrect towing limits information in the Owner’s Manual for 2023MY GV70 Electrified…
23-BD-013GService bulletinAug 1, 2023This bulletin provides information to address difficultly with opening of the center console armrest storage on certain G80 (RG3) vehicles.…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Genesis, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Genesis 21-BD-001G a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 21-BD-001G repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Hyundai warranty extension on file lists the ones Hyundai has filed.

Which vehicles does 21-BD-001G cover?

The manufacturer filed it against 35 model years: 2024 Genesis G70, 2023 Genesis G70, 2022 Genesis G70, 2021 Genesis G70, 2020 Genesis G70, 2019 Genesis G70 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.