Ford bulletin SYNC-25.1.9.7.1
Ford filed this with NHTSA as a over-the-air update dated Apr 29, 2026, received Feb 24, 2026, about the unknown or other — 7 documents under this number: SYNC-25.1.9.7.1 Bronco, SYNC-25.1.9.7.1 Escape, SYNC-25.1.9.7.1 Transit, SYNC-25.1.9.7.1 F-150 BEV and more. It names 16 model years (2021–2023). A over-the-air update is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communication"25S49 Recall Remedy: -Infotainment software update to address frozen screens"
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| SYNC-25.1.9.7.1 Bronco | Over-the-air update | Apr 29, 2026 | 11031929 | not yet checked |
| SYNC-25.1.9.7.1 Escape | Over-the-air update | Apr 10, 2026 | 11031650 | not yet checked |
| SYNC-25.1.9.7.1 Transit | Over-the-air update | Feb 17, 2026 | 11029559 | not yet checked |
| SYNC-25.1.9.7.1 F-150 BEV | Over-the-air update | Feb 17, 2026 | 11029555 | not yet checked |
| SYNC-25.1.9.7.1 F-150 | Over-the-air update | Feb 17, 2026 | 11029549 | not yet checked |
| SYNC-25.1.9.7.1 MachE | Over-the-air update | Feb 5, 2026 | 11029659 | not yet checked |
| SYNC-25.1.9.7.1 SuperDut | Over-the-air update | Feb 4, 2026 | 11028995 | not yet checked |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themAlso filed against model years this site has no page for: 2023 Ford F-550 SD.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ford SYNC-25.1.9.7.1 a recall?
No. A over-the-air update is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the SYNC-25.1.9.7.1 repair free?
A over-the-air update is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does SYNC-25.1.9.7.1 cover?
The manufacturer filed it against 16 model years: 2023 Ford Bronco, 2022 Ford Bronco, 2021 Ford Bronco, 2023 Ford Escape, 2023 Ford F-150, 2022 Ford F-150 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.