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Manufacturer communication · Service bulletin

Ford bulletin SSM 55008

Ford filed this with NHTSA as a service bulletin dated Jul 14, 2026, received Jul 20, 2026, about the unknown or other. It names 19 model years (2021–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Some 2021-2026 Ford vehicles may exhibit inoperative heated/cooled seats, heated steering wheel and/or front/rear defrost features after a remote start is performed through the Ford mobile application or with the key fob. Customers may also experience heated/cooled seats, heated steering wheel and/or front/rear defrost features turning on in unexpected conditions such as during warmer weather. These features will operate normally when commanded in the center display screen. This may be due to the customer not setting up their "Climate Settings" through the Ford mobile application. To correct this condition, inform the customer they should perform a remote start from the Ford mobile application and then adjust the "Climate Settings" in the Ford mobile application as desired. These settings only need to be set once and will persist through subsequent remote starts. Heated and cooled seats will be set to Level 2 when turned ON via "Climate Settings" in the Ford mobile application during a remote start event. This is normal operating characteristic. This condition does not affect vehicle durability and no a

Kind Service bulletin Manufacturer date Jul 14, 2026 Received by NHTSA Jul 20, 2026 Components Unknown Or Other, Seats, Electrical System, Visibility/Wiper

Document filed under this number

DocumentKindDatedNHTSA id
SSM 55008Service bulletinJul 14, 202611035100

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5; the full text comes from the manufacturer or a dealer. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. Quote it at a service desk; it is what the dealer’s system is keyed on.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Ford SSM 55008 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the SSM 55008 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does SSM 55008 cover?

The manufacturer filed it against 19 model years: 2026 Ford Bronco Sport, 2025 Ford Bronco Sport, 2026 Ford F-150, 2025 Ford F-150, 2024 Ford F-150, 2023 Ford F-150 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.