Ford bulletin 23U07
What it saysCertain 2024 Model Year Mustang Vehicles Equipped with Front Recaro Seats - Mismatched Front Recaro Seats Inspection/Replacement NHTSA’s full summary ↓
Ford filed this with NHTSA as a service bulletin dated Sep 30, 2023, received Oct 3, 2023, about the seats. It names 1 model year (2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationCertain 2024 Model Year Mustang Vehicles Equipped with Front Recaro Seats - Mismatched Front Recaro Seats Inspection/Replacement
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 23U07 | Service bulletin | Sep 30, 2023 | 10243428 | PDF, 868 KB |
What the document itself lists
The manufacturer titles it “NEW VEHICLE RECOMMENDED DELIVERY HOLD”.
Part the bulletin names
| Part number | Description | Qty | Find it |
|---|---|---|---|
| W717015-S424 | Seat Bolts (4 in Pkg) 1 Pkg 4 Bolts | — | eBay Motors → |
Read by machine from the document NHTSA serves (12 pages), read Sep 30, 2026. A part number is shown only where it matches Ford’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 85 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the seats
Source: same model, same component group2 other manufacturer communications filed against the Ford Mustang under the same component group (seats), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| SSM 55008 | Service bulletin | Jul 14, 2026 | Some 2021-2026 Ford vehicles may exhibit inoperative heated/cooled seats, heated steering wheel and/or front/rear defrost features after a r… |
| SSM 52398 | Service bulletin | Mar 28, 2024 | Some 2024 Mustang vehicles may exhibit a ticking noise coming from the front seats when the heated and cooled seat feature is in use. This m… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ford, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ford 23U07 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 23U07 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does 23U07 cover?
The manufacturer filed it against 1 model year: 2024 Ford Mustang. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.