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Manufacturer communication · Service bulletin · 3 brands

GM bulletin PIT5509L

What it saysThis Preliminary Information communication provides information to the technician on how to diagnose and repair vehicle that may have a "Check Trailer Wiring" or "Service Trailer Brake System” message on the Driver… NHTSA’s full summary ↓

GM filed this with NHTSA as a service bulletin dated Sep 11, 2024, about the service brakes. It names 66 model years across Chevrolet, GMC and Cadillac (2016–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicle that may have a "Check Trailer Wiring" or "Service Trailer Brake System” message on the Driver Information Center when a trailer is connected to the vehicle. Diagnostic Trouble Code C1114 set in the Chassis Control Module. Chassis Control Module has to determine the type of trailer brake system that is being used. The Chassis Control Module can be sensitive to a variety of trailer wiring issues. The technician will need to make a trailer tester using Electric Trailer Brake Magnets and 7-way trailer connector to determine if it is a vehicle or trailer issue. If the concern is not duplicated with the tester installed, the vehicle is operating correctly and the focus should be on the trailer wiring or 7 way connector.

Trouble codes it names: C1114

Kind Service bulletin Manufacturer date Sep 11, 2024 Received by NHTSA Sep 11, 2024 Components Service Brakes

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
PIT5509LService bulletinSep 11, 202411007691PDF, 57 KB

What the document itself lists

Part the bulletin names

Part numberDescriptionQtyFind it
23404450——

Read by machine from the document NHTSA serves (9 pages), read Sep 30, 2026. A part number is shown only where it matches GM’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 66 model years this bulletin names have filed 18,828 complaints with NHTSA since 2015. 2,230 of them name Service Brakes — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

On the 2016 Chevrolet Silverado, the 180 owners who gave an odometer reading for Service Brakes reported it at a median of 50,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.

Bought new and there was a brake pad sensor message immediately that we took it to the dealer several times for and nothing was done other than clearing the code and giving it back. Was in accident 1/24 and it was found that there was a frayed/damaged wire in the break module and break pad sensor that I feel could have led to the accident

2023 Chevrolet Tahoe · Service Brakes · filed with NHTSA Apr 2, 2024

After the latest update from the Dealer, the integrated trailer brake module no longer shows an output of how much power it's applying to the trailer brake system. It just stays blank. I can tell that the brakes actually are being applied, however not having indication of them being applied and how much pressure is applied is concerning

2024 GMC Sierra · Service Brakes · filed with NHTSA Jun 2, 2026

Some time when I brake, the car do not stop immediately is slighting before stopping by short brake, and backward driving the car do not want to stop and after, driving again regularly is fine I had the car in service they say the car is fine...........i tough maybe I have to renew the brake but no brake are fine this problem began on…

2016 Chevrolet Suburban · Service Brakes · filed with NHTSA Feb 18, 2018

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the service brakes

Source: same model, same component group

38 other manufacturer communications filed against these GM models under the same component group (service brakes), newest first. The eight newest are listed; the rest are on the Chevrolet list.

NumberKindDatedNHTSA’s summary
N252521980-01Service campaignOct 31, 2025Certain vehicles listed above, may have a condition in which the Brake System Control Module does not have the latest software. Dealers are…
N252521980Service campaignOct 22, 2025Certain vehicles, may have a condition in which the Brake System Control Module does not have the latest software. Dealers are to reprogram…
23-NA-201Service bulletinSep 6, 2025This service bulletin advises the technician of a possible loose ground that may be causing customer concerns of Loss of Steering Assist and…
25-NA-264Service bulletinSep 3, 2025This informational bulletin provides information on Automated Brake Bleed and/or Brake Hydraulic Test procedure fails when attempting to per…
25-NA-064Service bulletinMar 20, 2025This informational bulletin provides information on the brake system warning lamp illuminated on driver information center (DIC), brake peda…
PIT6347AService bulletinMar 11, 2025This Preliminary information communicates an issue with ABS SES MIL / Service Brake System / Service StabiliTrak / BSCM DTC P0606 P0562 and…
PIT6347Service bulletinFeb 25, 2025This Preliminary information communicates an issue with ABS SES MIL / Service Brake System / Service StabiliTrak / BSCM DTC P0606 P0562 and…
24-NA-048Service bulletinFeb 6, 2025This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engine…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Chevrolet, GMC and Cadillac, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is GM PIT5509L a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the PIT5509L repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does PIT5509L cover?

The manufacturer filed it against 66 model years across 3 brands (Chevrolet, GMC and Cadillac): 2024 Cadillac Escalade, 2023 Cadillac Escalade, 2022 Cadillac Escalade, 2021 Cadillac Escalade, 2024 Chevrolet Colorado, 2023 Chevrolet Colorado and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.