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Manufacturer communication · Service bulletin

BMW bulletin B653423

What it saysCustomers may state that the alarm system (DWA) is not active after locking their unoccupied vehicle. NHTSA’s full summary ↓

BMW filed this with NHTSA as a service bulletin dated Nov 22, 2023, received Dec 6, 2023, about the electrical system. It names 68 model years (2016–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Customers may state that the alarm system (DWA) is not active after locking their unoccupied vehicle. Depending on the vehicle’s equipment and settings, no acoustic or optical confirmation (folding the mirrors/blinking confirmation) is noticeable. Additionally, the red anti-theft alarm LED in the interior mirror does not briefly flash every 2 seconds, indicating the alarm is armed.

Kind Service bulletin Manufacturer date Nov 22, 2023 Received by NHTSA Dec 6, 2023 Components Electrical System, Equipment

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
B653423Service bulletinNov 22, 202310245422PDF, 158 KB

What the document itself lists

Labour operation and the time the manufacturer allows

OperationDescriptionTime
00 58 500Diagnosis Worktime Flat Rate (See below)2 FRU

Read by machine from the document NHTSA serves (4 pages), read Sep 30, 2026. A part number is shown only where it matches BMW’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

and 16 more on this site: 2020 BMW X6, 2019 BMW X6, 2018 BMW X6, 2017 BMW X6, 2016 BMW X6, 2024 BMW X7, 2023 BMW X7, 2022 BMW X7, 2021 BMW X7, 2020 BMW X7, 2019 BMW X7, 2024 BMW XM, 2023 BMW XM, 2024 BMW iX, 2023 BMW iX, 2022 BMW iX.

Also filed against model years this site has no page for: 2019 BMW 540D; 2020 BMW 540D; 2022 BMW 540D; 2023 BMW 540D; 2020 BMW 550E; 2021 BMW 550E; 2016 BMW 740E; 2019 BMW 750GS; 2016 BMW 750LXI; 2017 BMW 750LXI; 2021 BMW IX; 2023 BMW Redundant 7.

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 56 model years this bulletin names have filed 2,297 complaints with NHTSA since 2015. 515 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

On the 2019 BMW X5, the 19 owners who gave an odometer reading for Electrical System reported it at a median of 55,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.

The contact owns a 2019 BMW X7. The contact stated that while attempting to start the vehicle, the message that the starter motor was overheating was displayed and the vehicle failed to start. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the starter motor. The vehicle was repaired.

2019 BMW X7 · Electrical System · filed with NHTSA May 12, 2025 · ODI 11660474

Booked the appointment with BMW of Portland for November, 10,2025 For 9 o'clock AM. Arrived at dealership, checked in and left vehicle. I was called about 45 minutes later and informed that they would not be able to preform the recall repair on my car due to parts that were needed and associated with the recall , asked me to pay for it…

2024 BMW 5 Series · Electrical System · filed with NHTSA Nov 10, 2025 · ODI 11698655

The contact owns a 2019 BMW X1. The contact stated that the emergency call error light illuminated the instrument panel. In December of 2024, the contact received notification regarding an extended warranty coverage for the battery to be replaced. The contact was unable to immediately take the vehicle to the dealer due to other reasons.

2019 BMW X1 · Electrical System · filed with NHTSA Mar 12, 2025 · ODI 11647914

In depth: 2019 BMW X5 electrical problems →

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the electrical system

Source: same model, same component group

176 other manufacturer communications filed against these BMW models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the BMW list.

NumberKindDatedNHTSA’s summary
0061610900Service campaignSep 25, 2026The BCP controls several vehicle functions, including the windscreen wipers and air conditioning actuators. Low current flow may cause exces…
B611826Service bulletinSep 17, 2026Due to unfavorable software, the Storage Management Electronics (SME) will not show fault codes that trigger the Malfunction Indicator Lamp…
B630526Service bulletinSep 8, 2026After programming the vehicle via ISTA/RSUto I-level …26-03-5xx, customer may reportsome of the interior ambient lighting strips(arrows) may…
B610625Service bulletinAug 31, 2026Check Control message: "You can continue driving. Drivetrain” (00029) is displayed. The following fault code is stored in the CCU fault memo…
0061890900Service campaignAug 27, 2026In vehicles equipped with the Roof Function Center “FZD‑21” variant, a quiescent‑current violation mayoccur if the system fails to enter sle…
0061880900Service campaignAug 27, 2026In vehicles equipped with the Roof Function Center “FZD‑21” variant, a quiescent‑current violation mayoccur if the system fails to enter sle…
0034040300Service campaignAug 20, 2026After replacement of the Integrated Braking system (IB)/Power Brake the total distance covered might be lower than when handed over to the w…
0064460200Service campaignAug 12, 2026A faulty electric auxiliary heater may have been installed in the certain vehicles. This could result in the failure of the electric auxilia…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for BMW, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is BMW B653423 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the B653423 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every BMW warranty extension on file lists the ones BMW has filed.

Which vehicles does B653423 cover?

The manufacturer filed it against 68 model years: 2024 BMW 5 Series, 2023 BMW 5 Series, 2022 BMW 5 Series, 2021 BMW 5 Series, 2020 BMW 5 Series, 2019 BMW 5 Series and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.