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Federal filingsHome›Recalls› 25V686000
NHTSA campaign 25V686000 · manufacturer recall 25SA8

2020–2022 Ford F-250 Super Duty and 2 other Ford models: back over prevention recall

A rearview camera image that does not display properly can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

moderate 291,901 vehicles affected 39% reported repaired

What was reported

Source: manufacturer filing, 49 CFR Part 573
Problem Ford Motor Company (Ford) is recalling certain 2020-2022 F-250 SD, F-350 SD, and F-450 SD vehicles. The 360-degree view camera system may not display a rearview image properly in certain lighting conditions. Risk A rearview camera image that does not display properly can reduce the driver’s view behind the vehicle, increasing the risk of a crash. Fix Dealers will update the image processing module software, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Interim letters notifying owners of the safety risk were mailed on October 30, 2025. Additional letters will be mailed once the remedy is available on each phase. Owner notification letters were mailed May 19, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA8. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 13, 2025.

Reported to NHTSA Oct 10, 2025 by Ford Motor Company, owners notified May 19, 2026.

What that means, in plain English

Source: WhichTrim's reading of the filing above — not NHTSA's wording

The rearview camera failing to display properly in certain lighting conditions degrades a safety aid but does not directly cause a crash or disable primary vehicle controls; a software update restores full function.

Written for us by a language model from the manufacturer's filed text, which is quoted in full above. Where the two differ, the filing is the record and this is only our summary of it.

Which vehicles are covered

Source: NHTSA campaign 25V686000

Vehicles built Oct 28, 2020 to Dec 23, 2022 — a VIN outside that window is not part of this campaign even if the year, make and model match.

Model yearClassSafety SignalRecalls on file
2020 Ford F-250 Super DutyPickup truckF14
2021 Ford F-250 Super DutyPickup truckF12
2022 Ford F-250 Super DutyPickup truckF17
2020 Ford F-350 Super DutyPickup truckF15
2021 Ford F-350 Super DutyPickup truckF14
2022 Ford F-350 Super DutyPickup truckF17
2020 Ford F-450 Super DutyPickup truckF11
2021 Ford F-450 Super DutyPickup truckF12
2022 Ford F-450 Super DutyPickup truckF14

Those are the model years inside WhichTrim's range, 2016 onward. The campaign may cover others outside it, and the only thing that settles whether one specific vehicle is included is its VIN.

How much of it has been fixed

Source: manufacturer quarterly report, 49 CFR 573.7
Reported repaired 39%

of the campaign

2 quarters into the six-quarter reporting window, and still climbing.

This is the manufacturer's own cumulative count of vehicles it has inspected and repaired, divided by the vehicles the campaign covers. It files that count with NHTSA every quarter for six consecutive quarters, starting from the quarter in which owners were told a remedy was ready, and then the obligation ends — so a figure on an older campaign is where the count stopped, not where it stands today.

It rarely reaches 100%, and not because the work was not done. The same report asks manufacturers to count vehicles they could not reach at all — exported, stolen, scrapped, or simply never located — and those stay in the denominator. A low number means a lot of these vehicles are still out there unrepaired; it does not tell you which ones.

The federal paperwork

Source: nhtsa.gov

Check one specific vehicle

A recall applies to a build range, so year, make and model cannot settle it. Type the VIN and the WhichTrim recall report checks this campaign’s build window and engine against it.

Campaign 25V686000 · the manufacturer calls it 25SA8

Own one, or run a fleet? Recall Watch checks each VIN against every new NHTSA campaign and emails you when one lands, this one's expansions included. Or take a free one-line alert by model year.

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A recall covers a build range. Only your VIN settles it.

Check it with the WhichTrim recall report now, or have us check it every night and email you when something new is filed.

Photo: Taiga Miyamoto / Unsplash

Common questions

Source: NHTSA, 49 CFR Part 573

Is 25SA8 the same recall as 25V686000?

Yes. 25SA8 is the number Ford Motor Company uses for this campaign in its own paperwork and in the letter it sends owners. 25V686000 is the number NHTSA files it under. One recall, two references — dealers and service departments generally quote the manufacturer's.

Does this recall repair cost anything?

No. Federal law requires the manufacturer to remedy a safety defect or a compliance failure at no charge, for vehicles up to 15 years old measured from the date of first sale. A dealer that asks you to pay for a recall repair is in the wrong.

How do I know whether my vehicle is included?

By VIN, not by model year. This campaign covers vehicles built Oct 28, 2020 to Dec 23, 2022. The manufacturer files a build range with NHTSA and only vehicles inside it are covered, so two identical-looking cars from the same year can differ. NHTSA's own lookup checks a VIN against the manufacturer's list.

What if the repair is not available yet?

It happens, and often. Manufacturers must notify owners when a defect is found even if the parts or the software are not ready, then notify them a second time once the remedy exists. This campaign was filed without a repair available — Ford Motor Company says so in the text above.

What did the manufacturer say was wrong?

The problem, risk and fix quoted on this page are the manufacturer's own words as filed with NHTSA under 49 CFR Part 573. WhichTrim does not paraphrase them.

Who started this recall?

NHTSA's record credits the manufacturer. A recall can begin with the manufacturer's own testing, with a defect investigation, or with a compliance test against a Federal Motor Vehicle Safety Standard.