2016 Chrysler Town and Country body and structure problems
76 of the 526 complaints owners filed with NHTSA about the 2016 Chrysler Town and Country name the body and structure (NHTSA’s “Structure” heading — body panels, frame, roof rails, trim and glass as fitted). Filed under the same heading: 36 manufacturer bulletins. Every figure below is a document in a federal file, linked; none is a failure rate, and none is a verdict on any one car.
What owners filed about the body and structure
Source: NHTSA complaint database1 of the 76 reports a crash · 0 a fire · 1 injury. Self-reported, unverified.
Filed per year: 2017: 1 · 2018: 1 · 2019: 23 · 2020: 24 · 2021: 13 · 2022: 6 · 2023: 4 · 2024: 1 · 2025: 3
Half of the 47 owners who gave an odometer reading reported the body and structure problem between 50,000 and 74,000 miles. A median of reports, not the life of a part.
526 complaints in all about the 2016 Chrysler Town and Country, 3 filed in 2025. The whole picture, every system →
Counts are owner reports to NHTSA, not verified defects, and scale with how many of these were sold; nothing here is a rate. NHTSA groups complaints coarsely, so “Structure” means the same area of the vehicle, not one fault.
Across model years: Chrysler Town and Country body and structure problems, every year on file →
In owners’ own words
Source: NHTSA complaint databaseFiled with NHTSA by the people who own these cars, about the body and structure. Quoted as written, with anything identifying removed; unverified reports — what was said, not a finding that it was true.
The contact owns a 2016 Chrysler Town and Country. The contact stated that the rear driver's side sliding door was completely defective. There were no warning indicators illuminated. The vehicle was not diagnosed and the dealer stated that there were no recalls on the vehicle.
This vehicle will not allow for the rear doors to open manually when the electronic system fails. This poses a significant safety risk for entry and exit of the vehicle when the "actuator/motor, electric door lock" fails on the sliding doors. On 6/15/2019 the second incident occurred with the vehicle
Sliding door on the passenger side of the vehicle will not open. Tried manually from interior and exterior, buttons on inside and key fob. Clicking can be heard when using the key fob, but mechanism will not unlock.
Driver's side sliding door will not unlock or open either with the remote, push button or manually. If an accident disabled the passenger sliding door, occupants in the rear would be trapped inside
While cleaning van in may 2018 there were several paint bubbles found on the leading edge of the hood above both headlights. Issue was reported to fca america and taken to local Chrysler dealer. As of march 2019 problem remains unresolved despite being covered under Chrysler rust/perforation warranty
What is on file about the body and structure
Source: NHTSA recalls, investigations and manufacturer communications36 manufacturer bulletins filed under this heading
- 23-001-25 Service bulletinJan 29, 2025
- "Sliding Door Lock(s) Inoperable Warranty Extension X98 The customer may describe one or more of the following: ● Either one or both of the sliding door locks do not function. ● The door lock(s) emit a loud buzzing noise during lock/unlock operation and do not lock/unlock the door. NOTE: The doors can still be manually locked or unlocked. This bulletin involves replacing either one or both of the
The 1 newest are listed; every one is on the model year’s page. Quote the document number at a service desk — it is a diagnosis the maker has already written down.
Trouble codes named on this system
Codes a bulletin or an owner’s complaint about the 2016 Chrysler Town and Country names on this model year; a code with a record of its own links it.
Other systems with a record on the 2016 Chrysler Town and Country
Source: the same files- transmission and drivetrain problems 188 complaints
- electrical problems 107 complaints
- engine problems 71 complaints
Common questions
Source: NHTSA complaint database, recalls and manufacturer communicationsAre body and structure problems common on the 2016 Chrysler Town and Country?
They are documented: NHTSA holds 76 owner complaints naming the body and structure on this model year (14% of everything owners filed about it), and 36 manufacturer bulletins are filed under the same heading. Whether it is a problem on one particular car is a diagnosis, not a count, and a count says nothing about how many were sold.
Is there a recall for the body and structure on the 2016 Chrysler Town and Country?
No recall campaign is filed under this heading for this model year (there are 5 filed under other headings). A bulletin is not a recall: it carries no federal duty to repair for free.
When do body and structure problems show up on the 2016 Chrysler Town and Country?
Owners who gave an odometer reading reported it at a median of 60,000 miles; half of them between 50,000 and 74,000. That is when reports cluster, not the life of a part.
What does NHTSA's "Structure" heading cover?
Body panels, frame, roof rails, trim and glass as fitted. Owners choose the heading when they file, so it says which area of the vehicle the complaint is about, not which part failed.