2016 Chrysler Town and Country electrical problems
107 of the 526 complaints owners filed with NHTSA about the 2016 Chrysler Town and Country name the electrical system (NHTSA’s “Electrical System” heading — wiring, modules, batteries, charging, infotainment and driver displays — NHTSA's broadest heading). Filed under the same heading: 47 manufacturer bulletins. Every figure below is a document in a federal file, linked; none is a failure rate, and none is a verdict on any one car.
What owners filed about the electrical system
Source: NHTSA complaint database1 of the 107 reports a crash · 1 a fire · 3 injuries. Self-reported, unverified.
Filed per year: 2016: 1 · 2017: 3 · 2018: 4 · 2019: 23 · 2020: 31 · 2021: 16 · 2022: 10 · 2023: 8 · 2024: 5 · 2025: 5 · 2026: 1
Half of the 61 owners who gave an odometer reading reported the electrical problem between 48,000 and 77,000 miles. A median of reports, not the life of a part.
526 complaints in all about the 2016 Chrysler Town and Country, 1 filed in 2026. The whole picture, every system →
Counts are owner reports to NHTSA, not verified defects, and scale with how many of these were sold; nothing here is a rate. NHTSA groups complaints coarsely, so “Electrical System” means the same area of the vehicle, not one fault.
Across model years: Chrysler Town and Country electrical problems, every year on file →
In owners’ own words
Source: NHTSA complaint databaseFiled with NHTSA by the people who own these cars, about the electrical system. Quoted as written, with anything identifying removed; unverified reports — what was said, not a finding that it was true.
Sliding door locking mechanism is jammed and will not unlock. Door is stuck shut. Seems to be an electrical issue but will not reset by removing the fuse and reinstalling. This is a safety issue in case of an accident - if it were the only door we could get out.
Drove car to work. Took key out of the ignition, but van continued to run. Disconnected the battery but van's engine continued to run. Drove it to an independent mechanic and it was diagnosed as a win module issue. Currently at another Chrysler dealer waiting for repair. This issue could have easily been a safety issue.
Upon plugging a USB cable into the port on the center console there was a spark and a loud pop. Afterwards if the temperature got too hot inside the cabin the uconnect system would reboot on it's own, regardless of if the van was in motion or stationary. In addition the passenger sliding door would not lock at all afterwards.
Driver and passenger sliding door lock failure; refuses to engage to lock the doors while stationary or in motion; when click the door lock button on key fob makes a loud noise on each door and when driving after a short period of time when auto lock tries to engage makes load noises on each side
Sliding rear passenger doors closed and permantely locked. Door manual lock will not move and all electrial door open switches will not open door. Message appears on dashpanel to "unlock door to operate". One failure occured about 10 months ago and the left side door failed sunday august 26.
What is on file about the electrical system
Source: NHTSA recalls, investigations and manufacturer communications47 manufacturer bulletins filed under this heading
- S1408000384 Service bulletinJan 10, 2024
- Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
- 9100226 Service bulletinSep 15, 2023
- Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
- 9100226 Service bulletinSep 15, 2023
- Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
The 3 newest are listed; every one is on the model year’s page. Quote the document number at a service desk — it is a diagnosis the maker has already written down.
Trouble codes named on this system
P0302 P0300 P076A P0301 P0420 U0197
Codes a bulletin or an owner’s complaint about the 2016 Chrysler Town and Country names on this model year; a code with a record of its own links it.
Other systems with a record on the 2016 Chrysler Town and Country
Source: the same files- transmission and drivetrain problems 188 complaints
- body and structure problems 76 complaints
- engine problems 71 complaints
Common questions
Source: NHTSA complaint database, recalls and manufacturer communicationsAre electrical problems common on the 2016 Chrysler Town and Country?
They are documented: NHTSA holds 107 owner complaints naming the electrical system on this model year (20% of everything owners filed about it), and 47 manufacturer bulletins are filed under the same heading. Whether it is a problem on one particular car is a diagnosis, not a count, and a count says nothing about how many were sold.
Is there a recall for the electrical system on the 2016 Chrysler Town and Country?
No recall campaign is filed under this heading for this model year (there are 5 filed under other headings). A bulletin is not a recall: it carries no federal duty to repair for free.
When do electrical problems show up on the 2016 Chrysler Town and Country?
Owners who gave an odometer reading reported it at a median of 60,500 miles; half of them between 48,000 and 77,000. That is when reports cluster, not the life of a part.
What does NHTSA's "Electrical System" heading cover?
Wiring, modules, batteries, charging, infotainment and driver displays — NHTSA's broadest heading. Owners choose the heading when they file, so it says which area of the vehicle the complaint is about, not which part failed.