{"id":"2016_chrysler_town_and_country","make":"Chrysler","make_slug":"chrysler","model":"Town and Country","model_slug":"town-and-country","year":2016,"url":"/chrysler/town-and-country/2016/","pts":["gas"],"configs":[{"id":36412,"model":"Town and Country","pt":"gas","drive":"Front-Wheel Drive","trany":"Automatic 6-spd","cyl":6,"displ":3.6,"eng":"FFV","turbo":false,"super":false,"start_stop":false,"city":17,"hwy":25,"comb":20,"cityA":12,"hwyA":18,"combA":14,"kwh100":null,"range":null,"range_city":null,"range_hwy":null,"erange":null,"phev_comb":null,"charge240":null,"charge240b":null,"charger":"","charger_b":"","motor":"","fuel":"Gasoline or E85","vclass":"Minivan - 2WD","co2":445,"fe_score":4,"ghg_score":4,"fuel_cost":3100,"save_spend":-4250,"guzzler":false,"mfr_code":"CRX","modified":"Mon Sep 26 00:00:00 EDT 2016"},{"id":36488,"model":"Town and Country","pt":"gas","drive":"Front-Wheel Drive","trany":"Automatic 6-spd","cyl":6,"displ":3.6,"eng":"","turbo":false,"super":false,"start_stop":false,"city":17,"hwy":25,"comb":20,"cityA":0,"hwyA":0,"combA":0,"kwh100":null,"range":null,"range_city":null,"range_hwy":null,"erange":null,"phev_comb":null,"charge240":null,"charge240b":null,"charger":"","charger_b":"","motor":"","fuel":"Regular","vclass":"Minivan - 2WD","co2":445,"fe_score":4,"ghg_score":4,"fuel_cost":3100,"save_spend":-4250,"guzzler":false,"mfr_code":"CRX","modified":"Mon Sep 26 00:00:00 EDT 2016"}],"vclass":"Minivan - 2WD","segment":"Minivan","epa_certified":true,"recalls":[{"campaign":"17V824000","component":"EQUIPMENT","mfr":"Chrysler (FCA US LLC)","reported":"2017-12-21","owner_notified":"2018-02-14","units":61791,"summary":"Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers.  A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf.  These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher.  Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable.  For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf","consequence":"If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.","remedy":"Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge.  The recall began February 14, 2018.  Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on \"Product Safety Recall\" for more information. Chrysler's number for this recall is T82.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"T82","initiated_by":"MFR","variants":[],"severity":"critical"},{"campaign":"16V461000","component":"POWER TRAIN:AUTOMATIC TRANSMISSION","mfr":"Chrysler (FCA US LLC)","reported":"2016-06-24","owner_notified":"2016-08-18","units":26298,"summary":"Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, 2016, to April 15, 2016.  The transmission pump may seize causing a loss of hydraulic pressure.","consequence":"If the transmission loses hydraulic pressure, the vehicle may lose motive power, increasing the risk of a crash.","remedy":"Chrysler will notify owners, and dealers will replace the transmission pump, free of charge.  The recall began on August 18, 2016.  Owners may contact Chrysler customer service at 1-800-853-1403.  Chrysler's number for this recall is S44.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"S44","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"16V300000","component":"SEATS:MID/REAR ASSEMBLY","mfr":"Chrysler (FCA US LLC)","reported":"2016-05-16","owner_notified":"2016-07-01","units":99,"summary":"Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured March 16, 2016, to March 17, 2016.  The nuts on the third row seatbacks were incorrectly torqued and may become loose.","consequence":"If the third row seatback becomes loose, it may separate from the seat frame, increasing the risk of injury.","remedy":"Chrysler will notify owners, and dealers will re-torque the third row seatback nuts, free of charge.  The recall began on July 1, 2016.  Owners may contact Chrysler customer service at 1-800-853-1403.  Chrysler's number for this recall is S37.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"S37","initiated_by":"MFR","variants":[],"severity":"moderate"},{"campaign":"16V044000","component":"VISIBILITY:WINDSHIELD","mfr":"Chrysler (FCA US LLC)","reported":"2016-01-28","owner_notified":"2016-03-04","units":184,"summary":"FCA US LLC (Chrysler) is recalling certain model year 2015-2016 Chrysler Town and Country, and 2014-2015 Dodge Grand Caravan vehicles manufactured August 16, 2014, to December 5, 2015.  The windshield on the affected vehicles may have been installed using expired urethane primer, allowing the windshield to become displaced in the event of a crash.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 212, \"Windshield Mounting.\"","consequence":"If the windshield dislodges during a crash, there is an increased risk of occupant injury.","remedy":"Chrysler will notify owners, and dealers will replace the windshield, free of charge.  The recall began March 4, 2016. Owners may contact Chrysler customer service at 1-800-853-1403.  Chrysler's number for this recall is S02.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"S02","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"15V595000","component":"LATCHES/LOCKS/LINKAGES:HOOD:LATCH","mfr":"Chrysler (FCA US LLC)","reported":"2015-09-24","owner_notified":"2015-10-22","units":1625,"summary":"Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 19, 2015 to August 27, 2015.  In the affected vehicles, the bolts that attach the hood striker may loosen and, as a result, the hood may open unexpectedly while driving.","consequence":"If the hood opens while driving, the driver's vision may be obstructed, increasing the risk of a crash.","remedy":"Chrysler will notify owners, and dealers will install new hood striker bolts with the proper torque, free of charge.  The recall began on October 22, 2015.  Owners may contact Chrysler's customer service at 1-800-853-1403.  Chrysler's recall number is R53.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"R53","initiated_by":"MFR","variants":[],"severity":"high"}],"recall_count":5,"critical_count":1,"park_outside":false,"do_not_drive":false,"score":55,"grade":"F","complaints":{"count":523,"crash":12,"fire":1,"injured":9,"deaths":0,"comps":[["Power Train",188],["Unspecified",110],["Electrical System",107],["Structure",76],["Engine",67],["Seats",22]],"by_year":{"2016":12,"2017":12,"2018":27,"2019":93,"2020":113,"2021":84,"2022":56,"2023":43,"2024":38,"2025":34,"2026":11},"excerpts":[["2021-08-16","Power Train","Transmission pump has faulted and no longer works. Has caused damage to the transmission. A private mechanic (not dealership) has confirmed this. Vehicle has 75k miles on it. No warning lamps. When the pump went out it cause erratic acceleration and poor take off from a stop. There is a previous recall for this year of\u2026"],["2021-08-13","Structure","The driver side sliding door is stuck in the locked position and will not unlock using the key fob, the door locks on the front doors, the manual door lock on the door itself, or by pulling on the handle to open the door. This door will not open at all and is a very dangerous safety hazard if we were to be involved in \u2026"],["2021-08-13","Steering","On August 13, 2021, while driving at about 60 miles per hour, the vehicle lost power and power steering. Air conditioning continued to work. I was able to coast, move over to the right lane, place the transmission into neutral and restart the engine. I then placed the transmission back into drive, increased my speed an\u2026"]]},"investigations":[{"action":"PE21016","component":"LATCHES/LOCKS/LINKAGES:DOORS:LOCK","opened":"2021-07-09","closed":"2022-07-22","campaign":"","subject":"Sliding Doors Inoperative","summary":"The Office of Defects Investigation (ODI) opened PE21-016 on July 7, 2021, to investigate 364 complaints alleging that one or both sliding doors on 2016 Model Year (MY) Grand Caravan or Town and Country vehicles could not be opened. The door(s) could not be opened using the mechanical handle or electronic remote switches. Many of the complaints described having to remove passengers seated in the rear of vehicles through the front doors, the second sliding door (if it was operational), the window, or the car?s rear hatch. The complainants have expressed concerns that if the sliding door(s) cannot be opened in the event of an emergency or crash, it could trap passengers or delay their egress.O"},{"action":"PE19014","component":"SEATS:FRONT ASSEMBLY:HEAD RESTRAINT","opened":"2019-09-09","closed":"2026-02-25","campaign":"","subject":"Active Head Rest Inadvertent Deployment","summary":"The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early Warning Reports identified driver and/or passenger front seat AHR inadvertent deployments without a rear impact event.Reported safety consequences resulting from the AHR deployments include concussions, headaches, soft tissue injuries, disorientation, nausea, vomiting and/or loss of "}],"ncap":[{"desc":"VAN FWD","overall":4,"frontal":4,"side":5,"rollover":4,"rollover_risk":0.164,"seats":7,"fcw":"No","ldw":"No","aeb":"No","esc":"","backup_cam":"","variant":null}],"popularity":999,"headline":{"range":null,"mpg":20,"ncap":4,"complaints":523},"presskit_trims":[],"generated_at":"2026-09-11 06:27 UTC","sources":["EPA fueleconomy.gov","NHTSA recalls","NHTSA complaints","NHTSA NCAP","NHTSA investigations"]}