Chrysler Pacifica hybrid system problems, 2016–2027
117 of the 4,317 complaints owners filed with NHTSA about the Chrysler Pacifica 2016–2027 name the hybrid system (NHTSA’s “Hybrid Propulsion System” heading — as ODI groups the complaints it receives). The loudest years: 2018 (75), 2017 (19), 2021 (11). Filed under the same heading across these years: 5 recall campaigns. Every figure is a linked federal record; none is a failure rate, none a repair cost, and none a verdict on one car.
Chrysler Pacifica hybrid system problems by model year
Source: NHTSA complaints, recalls, investigations and manufacturer communicationsOne row per model year on file, newest first. A year marked in depth has its own page: the complaints, the owners’ words and every document under this heading for that year.
| Model year | Complaints naming the hybrid system | Share of the year’s | Typically at | On file under the heading | |
|---|---|---|---|---|---|
| 2027 | 0 | — | — | — | the year → |
| 2026 | 0 | — | — | — | the year → |
| 2025 | 0 | — | — | — | the year → |
| 2024 | 0 | — | — | — | the year → |
| 2023 | 0 | — | — | 1 recall | the year → |
| 2022 | 7 | 2% | — | 1 recall | the year → |
| 2021 | 11 | 3% | — | 1 recall | the year → |
| 2020 | 0 | — | — | 2 recalls | the year → |
| 2019 | 5 | 1% | — | 2 recalls | the year → |
| 2018 in depth | 75 | 7% | 46k | 3 recalls | the record → |
| 2017 | 19 | 1% | — | 4 recalls | the year → |
| 2016 | 0 | — | — | — | the year → |
Two things the counts carry that are not the car: how many of each year were sold, and how long each has been on the road — an older year out-counts a newer one before anything is wrong with it. The share column is the honest comparison across years: what part of that year’s complaints named the hybrid system. Nothing here is a rate.
When the hybrid system complaints were filed, and at what mileage
Source: NHTSA complaint databaseFiled per calendar year, every model year together: 2017: 1 · 2019: 2 · 2022: 62 · 2023: 31 · 2024: 18 · 2025: 3
Across the model years, half of the 46 owners who gave an odometer reading reported the hybrid system problem between 24,000 and 65,000 miles. A median of reports, not the life of a part.
In owners’ own words
Source: NHTSA complaint databaseFiled with NHTSA by the people who own these cars, about the hybrid system, from the model years with the most to say. Quoted as written, with anything identifying removed; unverified reports — what was said, not a finding that it was true.
The contact owns a 2018 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 22V077000 (Hybrid Propulsion System) however, the part to do the recall repair was not yet available. The local dealer was contacted.
The contact owns a 2018 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 22V077000 (Hybrid Propulsion System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.
The contact owns a 2017 Chrysler Pacifica Hybrid. The contact stated that while turning either left or right, the steering wheel seized. The contact stated that the failure was related to NHTSA Campaign Number: 19V348000 (Electrical System) however, the VIN was not included.
The contact owns a 2017 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 22V077000 (Hybrid Propulsion System) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available.
The contact owns a 2021 Chrysler Pacifica Hybrid. The contact received notification of the NHTSA Campaign Number: 23V010000 (Electrical System, Hybrid Propulsion System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.
What is on file about the hybrid system, across the years
Source: NHTSA recalls, investigations and manufacturer communicationsRecall campaigns filed under this heading, any model year
- Jul 18, 2024 · 3,606 vehicles
- Chrysler (FCA US, LLC) is recalling certain 2019-2021 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.
- Jul 18, 2024 · 15,910 vehicles
- Chrysler (FCA US, LLC) is recalling certain 2017-2018 Pacifica Plug-In Hybrid Electric (PHEV) vehicles that received a software update remedy under NHTSA recall number 22V-077. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.
- 23V010000 HighJan 17, 2023 · 67,117 vehicles
- Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
- Feb 11, 2022 · 16,741 vehicles
- Chrysler (FCA US, LLC) is recalling certain 2017-2018 Pacifica Plug-In Hybrid Electric Vehicles (PHEV). A vehicle fire can occur when parked, even with the ignition in the "Off" position.
- 17V371000 ModerateJun 9, 2017 · 1,375 vehicles
- Chrysler (FCA US LLC) is recalling certain 2017-2018 Pacifica Plug-in Hybrid Electric vehicles (PHEV). The affected vehicles have diodes in the Power Inverter Module ("PIM") that may fail due to an overvoltage condition. If the diodes fail, the vehicle will not move under its own power.
Other systems with a record on the Chrysler Pacifica
Source: the same files- engine problems
- transmission and drivetrain problems
- electrical problems
- steering problems
- brake problems
Every system, every model year: Chrysler Pacifica problems by year →
Common questions
Source: NHTSA complaint database, recalls and manufacturer communicationsWhich Chrysler Pacifica years have the most hybrid system complaints?
2018, 75; 2017, 19; 2021, 11. Raw counts, and an older year has had longer to collect them; by share of each year's own complaints the loudest is the 2018 (7%).
Is there a recall for the hybrid system on the Chrysler Pacifica?
Yes — 5 campaigns are filed under this heading across these model years: 24V538000 (2021), 24V536000 (2018), 23V010000 (2023), 22V077000 (2018). A recall is matched by VIN, and applies to specific years; check yours at nhtsa.gov/recalls.
When do hybrid system problems show up on the Chrysler Pacifica?
Owners who gave an odometer reading reported it at a median of 39,947 miles across the model years; half of them between 24,000 and 65,000. That is when reports cluster, not the life of a part.
What does NHTSA's "Hybrid Propulsion System" heading cover?
The area of the vehicle ODI files the complaint under. Owners choose the heading when they file, so it says which area of the vehicle the complaint is about, not which part failed.