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Home›Chrysler›Chrysler Pacifica› electrical problems
Owner complaints · Electrical System · every model year

Chrysler Pacifica electrical problems, 2016–2027

1,349 of the 4,317 complaints owners filed with NHTSA about the Chrysler Pacifica 2016–2027 name the electrical system (NHTSA’s “Electrical System” heading — wiring, modules, batteries, charging, infotainment and driver displays — NHTSA's broadest heading). The loudest years: 2017 (423), 2018 (371), 2021 (165). Filed under the same heading across these years: 19 manufacturer bulletins, 8 recall campaigns, 3 NHTSA investigations. Every figure is a linked federal record; none is a failure rate, none a repair cost, and none a verdict on one car.

1,349 complaints, 12 model years 31% of everything filed about the Pacifica typically at 20k miles

Chrysler Pacifica electrical problems by model year

Source: NHTSA complaints, recalls, investigations and manufacturer communications

One row per model year on file, newest first. A year marked in depth has its own page: the complaints, the owners’ words and every document under this heading for that year.

Model yearComplaints naming the electrical systemShare of the year’sTypically atOn file under the heading
20271100%—22 TSBsthe year →
2026436%—167 TSBsthe year →
20250——212 TSBsthe year →
20242029%—274 TSBsthe year →
2023 in depth5629%—260 TSBs · 1 recall · 1 investigationthe record →
2022 in depth10131%—316 TSBs · 1 recall · 2 investigationsthe record →
2021 in depth16541%30k356 TSBs · 2 recalls · 2 investigationsthe record →
2020 in depth8939%—268 TSBs · 2 recalls · 2 investigationsthe record →
2019 in depth11833%18k242 TSBs · 3 recalls · 2 investigationsthe record →
2018 in depth37134%13k236 TSBs · 5 recalls · 3 investigationsthe record →
2017 in depth42326%27k260 TSBs · 5 recalls · 3 investigationsthe record →
2016150%—25 TSBsthe year →

Two things the counts carry that are not the car: how many of each year were sold, and how long each has been on the road — an older year out-counts a newer one before anything is wrong with it. The share column is the honest comparison across years: what part of that year’s complaints named the electrical system. Nothing here is a rate.

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When the electrical complaints were filed, and at what mileage

Source: NHTSA complaint database
1,349complaints name the electrical system, all years

Filed per calendar year, every model year together: 2016: 3 · 2017: 53 · 2018: 104 · 2019: 166 · 2020: 64 · 2021: 76 · 2022: 165 · 2023: 230 · 2024: 166 · 2025: 177 · 2026: 145

20kmiles, typically

Across the model years, half of the 451 owners who gave an odometer reading reported the electrical problem between 8,000 and 42,000 miles. A median of reports, not the life of a part.

In owners’ own words

Source: NHTSA complaint database

Filed with NHTSA by the people who own these cars, about the electrical system, from the model years with the most to say. Quoted as written, with anything identifying removed; unverified reports — what was said, not a finding that it was true.

While driving, vehicle completely lost power/stalled. Power steering lost, all acceleration and power assisted braking. Indicator lights for variety of systems light up. Pull over to side and restart vehicle.
Electrical System at 16,240 miles Jan 1, 2020 NHTSA owner report
While driving, the car disabled radio and navigation to put up an alert to schedule a software update. Attempting to dismiss this alert by selecting a time resulted in the alert coming back. When I hit 'cancel' to block the update, the vehicle decided to perform a software update while driving.
Electrical System at 11,500 miles Oct 9, 2019 NHTSA owner report
Entering on-ramp to freeway in san diego, ca at approximately between 25 to 45-mph. Car stalled and rolled to stop and was unable to recover. Stall created situation which could have caused collision
Electrical System at 24,000 miles Feb 15, 2019 NHTSA owner report
Car stalled and began smoking profusely when attempting to accelerate after being stopped at a red light. Car was repaired as per recall (which was known about at the time but we were told it should not have affected our car). Car continued to smell of smoke after transition from electric to gas mode. Dealer was unable to pinpoint why
Electrical System at 100 miles Jan 26, 2019 NHTSA owner report
The contact owns a 2021 Chrysler Pacifica Plug-In Hybrid. The contact stated that the vehicle failed to start. The vehicle was towed to the dealer, where it was diagnosed with a power inverter module (PIM) failure. The dealer replaced the power inverter module (PIM); however, the failure persisted.
Electrical System at 41,000 miles Dec 1, 2025 NHTSA owner report

What is on file about the electrical system, across the years

Source: NHTSA recalls, investigations and manufacturer communications

Recall campaigns filed under this heading, any model year

NHTSA investigations

19 manufacturer bulletins filed under this heading, any model year

The 8 newest are listed; each model year’s page lists every one filed on that year. Quote the document number at a service desk — it is a diagnosis the maker has already written down.

Other systems with a record on the Chrysler Pacifica

Source: the same files

Every system, every model year: Chrysler Pacifica problems by year →

From here
Every 2027 model on file, by price Compare two vehicles, trim vs trim See what a VIN was priced at See what owners reported

Common questions

Source: NHTSA complaint database, recalls and manufacturer communications

Which Chrysler Pacifica years have the most electrical complaints?

2017, 423; 2018, 371; 2021, 165. Raw counts, and an older year has had longer to collect them; by share of each year's own complaints the loudest is the 2027 (100%).

Is there a recall for the electrical system on the Chrysler Pacifica?

Yes — 8 campaigns are filed under this heading across these model years: 26V362000 (2022), 23V753000 (2023), 23V010000 (2021), 20V334000 (2020). A recall is matched by VIN, and applies to specific years; check yours at nhtsa.gov/recalls.

When do electrical problems show up on the Chrysler Pacifica?

Owners who gave an odometer reading reported it at a median of 20,000 miles across the model years; half of them between 8,000 and 42,000. That is when reports cluster, not the life of a part.

What does NHTSA's "Electrical System" heading cover?

Wiring, modules, batteries, charging, infotainment and driver displays — NHTSA's broadest heading. Owners choose the heading when they file, so it says which area of the vehicle the complaint is about, not which part failed.