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Owner complaints · Hybrid Propulsion System

2018 Chrysler Pacifica hybrid system problems

75 of the 1,099 complaints owners filed with NHTSA about the 2018 Chrysler Pacifica name the hybrid system (NHTSA’s “Hybrid Propulsion System” heading — as ODI groups the complaints it receives). Filed under the same heading: 3 recalls. Every figure below is a document in a federal file, linked; none is a failure rate, and none is a verdict on any one car.

75 complaints 7% of this model year’s typically at 46k miles

What owners filed about the hybrid system

Source: NHTSA complaint database
75complaints name the hybrid system

0 of the 75 reports a crash · 0 a fire · 0 injuries. Self-reported, unverified.

Filed per year: 2019: 2 · 2022: 46 · 2023: 13 · 2024: 14

46kmiles, typically

Half of the 15 owners who gave an odometer reading reported the hybrid system problem between 24,000 and 50,000 miles. A median of reports, not the life of a part.

7%of this model year’s complaints

1,099 complaints in all about the 2018 Chrysler Pacifica, 14 filed in 2024. The whole picture, every system →

Counts are owner reports to NHTSA, not verified defects, and scale with how many of these were sold; nothing here is a rate. NHTSA groups complaints coarsely, so “Hybrid Propulsion System” means the same area of the vehicle, not one fault.

Across model years: Chrysler Pacifica hybrid system problems, every year on file →

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In owners’ own words

Source: NHTSA complaint database

Filed with NHTSA by the people who own these cars, about the hybrid system. Quoted as written, with anything identifying removed; unverified reports — what was said, not a finding that it was true.

The contact owns a 2018 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 22V077000 (Hybrid Propulsion System) however, the part to do the recall repair was not yet available. The local dealer was contacted.
Hybrid Propulsion System May 13, 2022 NHTSA owner report
The contact owns a 2018 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 22V077000 (Hybrid Propulsion System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.
Hybrid Propulsion System May 12, 2022 NHTSA owner report
The contact owns a 2018 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 22V077000 (Hybrid Propulsion System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.
Hybrid Propulsion System May 3, 2022 NHTSA owner report
The contact owns a 2018 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 22V077000 (Hybrid Propulsion System) however, the part to do the recall repair was not yet available. The local dealer was not contacted.
Hybrid Propulsion System Apr 27, 2022 NHTSA owner report
The contact owns a 2018 Chrysler Pacifica Hybrid. The contact received a notification for NHTSA Campaign Number: 22V077000 (Hybrid Propulsion System) however, the part to do the recall repair was not yet available. The dealer had been notified of the issue and confirmed that parts were not yet available.
Hybrid Propulsion System Apr 20, 2022 NHTSA owner report

What is on file about the hybrid system

Source: NHTSA recalls, investigations and manufacturer communications

Recalls filed under this heading

Other systems with a record on the 2018 Chrysler Pacifica

Source: the same files
From here

Common questions

Source: NHTSA complaint database, recalls and manufacturer communications

Are hybrid system problems common on the 2018 Chrysler Pacifica?

They are documented: NHTSA holds 75 owner complaints naming the hybrid system on this model year (7% of everything owners filed about it), and 3 recalls are filed under the same heading. Whether it is a problem on one particular car is a diagnosis, not a count, and a count says nothing about how many were sold.

Is there a recall for the hybrid system on the 2018 Chrysler Pacifica?

Yes — 3 campaigns are filed under this heading: 24V536000, 23V010000, 22V077000. A recall is matched by VIN; check yours at nhtsa.gov/recalls.

When do hybrid system problems show up on the 2018 Chrysler Pacifica?

Owners who gave an odometer reading reported it at a median of 45,577 miles; half of them between 24,000 and 50,000. That is when reports cluster, not the life of a part.

What does NHTSA's "Hybrid Propulsion System" heading cover?

The area of the vehicle ODI files the complaint under. Owners choose the heading when they file, so it says which area of the vehicle the complaint is about, not which part failed.