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Owner complaints · Electrical System

2018 Chrysler Pacifica electrical problems

371 of the 1,099 complaints owners filed with NHTSA about the 2018 Chrysler Pacifica name the electrical system (NHTSA’s “Electrical System” heading — wiring, modules, batteries, charging, infotainment and driver displays — NHTSA's broadest heading). Filed under the same heading: 236 manufacturer bulletins, 5 recalls, 3 NHTSA investigations. Every figure below is a document in a federal file, linked; none is a failure rate, and none is a verdict on any one car.

371 complaints 34% of this model year’s 12 reports a crash 12 a fire typically at 13k miles

What owners filed about the electrical system

Source: NHTSA complaint database
371complaints name the electrical system

12 of the 371 reports a crash · 12 a fire · 7 injuries. Self-reported, unverified.

Filed per year: 2017: 2 · 2018: 44 · 2019: 76 · 2020: 30 · 2021: 35 · 2022: 31 · 2023: 49 · 2024: 37 · 2025: 37 · 2026: 30

13kmiles, typically

Half of the 176 owners who gave an odometer reading reported the electrical problem between 5,000 and 30,000 miles. A median of reports, not the life of a part.

34%of this model year’s complaints

1,099 complaints in all about the 2018 Chrysler Pacifica, 30 filed in 2026. The whole picture, every system →

Counts are owner reports to NHTSA, not verified defects, and scale with how many of these were sold; nothing here is a rate. NHTSA groups complaints coarsely, so “Electrical System” means the same area of the vehicle, not one fault.

Across model years: Chrysler Pacifica electrical problems, every year on file →

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In owners’ own words

Source: NHTSA complaint database

Filed with NHTSA by the people who own these cars, about the electrical system. Quoted as written, with anything identifying removed; unverified reports — what was said, not a finding that it was true.

Entering on-ramp to freeway in san diego, ca at approximately between 25 to 45-mph. Car stalled and rolled to stop and was unable to recover. Stall created situation which could have caused collision
Electrical System at 24,000 miles Feb 15, 2019 NHTSA owner report
Car stalled and began smoking profusely when attempting to accelerate after being stopped at a red light. Car was repaired as per recall (which was known about at the time but we were told it should not have affected our car). Car continued to smell of smoke after transition from electric to gas mode. Dealer was unable to pinpoint why
Electrical System at 100 miles Jan 26, 2019 NHTSA owner report
At about 1100 miles, while on a family trip out of state, a red battery (lithium)/charging system warning light came on and the car slowed to a stop, accompanied by a strong burning electrical smell. Got the family safely it off the car. Tow truck came and driver confirmed burning electrical smell when he opened the hood.
Electrical System at 1,100 miles Oct 11, 2018 NHTSA owner report
After updating u73 update, if PCM firmware is not up to date the catalytic converter can overheat and cause a fire. Chrysler is doing nothing to contact the customers this is affected. After going to the dealership was told to come back as there is nothing wrong.
Electrical System at 2,100 miles Oct 5, 2018 NHTSA owner report
The car totally shut off when driving 20 MPH. Full tank of gas. Brand new car with 5,000 miles on it. Called Chrysler -- they left US abandoned mid-road, they said it would take the 90 minutes. We purchased the top, perpetual warranty. Called aaa who got the car onto a flatbed. But no way to get it off because wheels are locked.
Electrical System at 5,000 miles Sep 7, 2018 NHTSA owner report

What is on file about the electrical system

Source: NHTSA recalls, investigations and manufacturer communications

Recalls filed under this heading

NHTSA investigations

236 manufacturer bulletins filed under this heading

The 5 newest are listed; every one is on the model year’s page. Quote the document number at a service desk — it is a diagnosis the maker has already written down.

Trouble codes named on this system

P0A3F P0A43 U0412 P0513 P057B U11E9 P0335 P0339

Codes a bulletin or an owner’s complaint about the 2018 Chrysler Pacifica names on this model year; a code with a record of its own links it.

Other systems with a record on the 2018 Chrysler Pacifica

Source: the same files
From here

Common questions

Source: NHTSA complaint database, recalls and manufacturer communications

Are electrical problems common on the 2018 Chrysler Pacifica?

They are documented: NHTSA holds 371 owner complaints naming the electrical system on this model year (34% of everything owners filed about it), and 236 manufacturer bulletins, 5 recalls, 3 NHTSA investigations are filed under the same heading. Whether it is a problem on one particular car is a diagnosis, not a count, and a count says nothing about how many were sold.

Is there a recall for the electrical system on the 2018 Chrysler Pacifica?

Yes — 5 campaigns are filed under this heading: 20V334000, 19V348000, 18V524000, 18V395000. A recall is matched by VIN; check yours at nhtsa.gov/recalls.

When do electrical problems show up on the 2018 Chrysler Pacifica?

Owners who gave an odometer reading reported it at a median of 13,000 miles; half of them between 5,000 and 30,000. That is when reports cluster, not the life of a part.

What does NHTSA's "Electrical System" heading cover?

Wiring, modules, batteries, charging, infotainment and driver displays — NHTSA's broadest heading. Owners choose the heading when they file, so it says which area of the vehicle the complaint is about, not which part failed.