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Owner complaints · Electrical System

2019 Chrysler Pacifica electrical problems

118 of the 357 complaints owners filed with NHTSA about the 2019 Chrysler Pacifica name the electrical system (NHTSA’s “Electrical System” heading — wiring, modules, batteries, charging, infotainment and driver displays — NHTSA's broadest heading). Filed under the same heading: 242 manufacturer bulletins, 3 recalls, 2 NHTSA investigations. Every figure below is a document in a federal file, linked; none is a failure rate, and none is a verdict on any one car.

118 complaints 33% of this model year’s 2 reports a crash 3 a fire typically at 18k miles

What owners filed about the electrical system

Source: NHTSA complaint database
118complaints name the electrical system

2 of the 118 reports a crash · 3 a fire · 1 injury. Self-reported, unverified.

Filed per year: 2019: 11 · 2020: 5 · 2021: 6 · 2022: 17 · 2023: 31 · 2024: 15 · 2025: 22 · 2026: 11

18kmiles, typically

Half of the 24 owners who gave an odometer reading reported the electrical problem between 7,000 and 37,000 miles. A median of reports, not the life of a part.

33%of this model year’s complaints

357 complaints in all about the 2019 Chrysler Pacifica, 11 filed in 2026. The whole picture, every system →

Counts are owner reports to NHTSA, not verified defects, and scale with how many of these were sold; nothing here is a rate. NHTSA groups complaints coarsely, so “Electrical System” means the same area of the vehicle, not one fault.

Across model years: Chrysler Pacifica electrical problems, every year on file →

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In owners’ own words

Source: NHTSA complaint database

Filed with NHTSA by the people who own these cars, about the electrical system. Quoted as written, with anything identifying removed; unverified reports — what was said, not a finding that it was true.

Driving on the Highway with my entire family of 6 people (with 2 young kids) and my Chrysler Pacifica Hybrid 2019 suddenly stops. When I press the accelerator the vehicle doesn't respond. When I shut it off, wait for a couple of minutes and turn it on again, it gives an error saying service charging system.
Electrical System Nov 21, 2022 NHTSA owner report
On two occasions, my Pacifica Hybrid van lost electrical power and stalled while driving at high speed on the highway. In each case I was able to safely coast the vehicle over to a breakdown lane but the experiences were terrifying for my family and I.
Electrical System Nov 9, 2022 NHTSA owner report
On rare occasion, but enough to be concerning, the rear backup camera image will not remove from the screen after putting the van in Drive from Reverse. The last image will freeze on the screen and nothing can be done to clear the screen but stop the vehicle, turn it off fully, and then restart.
Electrical System Sep 19, 2022 NHTSA owner report
Driving along on Aug 2nd and at about 30 mph all electrical systems turned off, acc, blind spot, automatic braking etc, it went into limp mode and I had to pull over. The dealer installed a few updates and reset the codes. I drove it three more days and then it happened all over again this past Sunday the 7th
Electrical System Aug 10, 2022 NHTSA owner report
The contact owns a 2019 Chrysler Pacifica Hybrid. The contact stated that while idling at a stop light, the “Service Charging System" message displayed and the vehicle independently shifted to park(P) and became undrivable. The vehicle was towed to the local dealer. The cause of the failure was not yet determined.
Electrical System at 37,000 miles Jun 13, 2022 NHTSA owner report

What is on file about the electrical system

Source: NHTSA recalls, investigations and manufacturer communications

Recalls filed under this heading

NHTSA investigations

242 manufacturer bulletins filed under this heading

The 4 newest are listed; every one is on the model year’s page. Quote the document number at a service desk — it is a diagnosis the maker has already written down.

Trouble codes named on this system

P0A3F P0A43 P0299 P0513 P057B P0A44 P0A78 U0412

Codes a bulletin or an owner’s complaint about the 2019 Chrysler Pacifica names on this model year; a code with a record of its own links it.

Other systems with a record on the 2019 Chrysler Pacifica

Source: the same files
From here

Common questions

Source: NHTSA complaint database, recalls and manufacturer communications

Are electrical problems common on the 2019 Chrysler Pacifica?

They are documented: NHTSA holds 118 owner complaints naming the electrical system on this model year (33% of everything owners filed about it), and 242 manufacturer bulletins, 3 recalls, 2 NHTSA investigations are filed under the same heading. Whether it is a problem on one particular car is a diagnosis, not a count, and a count says nothing about how many were sold.

Is there a recall for the electrical system on the 2019 Chrysler Pacifica?

Yes — 3 campaigns are filed under this heading: 20V334000, 19V348000, 18V524000. A recall is matched by VIN; check yours at nhtsa.gov/recalls.

When do electrical problems show up on the 2019 Chrysler Pacifica?

Owners who gave an odometer reading reported it at a median of 18,179 miles; half of them between 7,000 and 37,000. That is when reports cluster, not the life of a part.

What does NHTSA's "Electrical System" heading cover?

Wiring, modules, batteries, charging, infotainment and driver displays — NHTSA's broadest heading. Owners choose the heading when they file, so it says which area of the vehicle the complaint is about, not which part failed.